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Translated Reviews & Provider Details

Translated Overview

What is Translated?

Translated is a language service provider based in Italy and the USA that pioneered the use of artificial intelligence to support professional translators. The company was established in 1999 by linguist Isabelle Andrieu and computer scientist Marco Trombetti with the mission of allowing everyone to understand and be understood in their own language. Translated exists to help humankind tackle its most significant challenges, such as climate change or landing on another planet, by simplifying communication between people of different cultures.

Translated Details
Provider Website
Languages Supported
German, English, French, Hindi, Italian, Japanese, Portuguese, Russian, Spanish, Chinese (Simplified)
Services Offered
localization, translation services, AI translation, language services, AI services
Locations Serviced
Australia, Austria, Belgium, Brazil, + 16 more
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Provider Description

To achieve its mission, Translated has always relied on a symbiotic combination of human creativity and machine intelligence. The company develops cutting-edge AI-based products that allow professionals to focus on the creative part of translation work. Combined with a network of 300,000+ freelancers (more than half of the world’s professional freelance translators) and ModernMT (closest-to-human machine translation), Translated’s products allow the company to provide consistently high-quality translations at speed to over 300,000 customers in 201 languages and 40 areas of expertise.

How do you position yourself against your competitors?

Faster go-to-market speed: By using highly cost-effective and scalable translation services for rapid translation of higher volumes

Unit cost reduction: By progressively introducing artificial intelligence indexing over time, with immediate benefits.

Localization savings: By minimizing intermediaries and streamlining processes while improving service quality.


Seller Details
Company Website
Year Founded
1999
HQ Location
Rome, Latium
Twitter
@Translation
16,268 Twitter followers
LinkedIn® Page
www.linkedin.com
1,830 employees on LinkedIn®
Description

Translated is a language service provider based in Italy and the USA that pioneered the use of artificial intelligence to support professional translators. The company was established in 1999 by linguist Isabelle Andrieu and computer scientist Marco Trombetti with the mission of allowing everyone to understand and be understood in their own language. Translated exists to help humankind tackle its most significant challenges, such as climate change or landing on another planet, by simplifying communication between people of different cultures.


Daniele P.
DP
Overview Provided by:
VP of Marketing at Translated

Recent Translated Reviews

Daniele P.
DP
Daniele P.
5.0 out of 5
"Great company"
detailed approach to solve problems of any kind
Sören F.
SF
Sören F.Small-Business (50 or fewer emp.)
0.0 out of 5
"Subpar translations and untrustworthy service - avoid this agency"
There is nothing to like, they're a complete scam
Chloe Nicole L.
CL
Chloe Nicole L.Mid-Market (51-1000 emp.)
5.0 out of 5
"Making communication made easy with Translated."
I like how versatile they can be. They also provide other alternative translations if you feel like you would need to make your translation more fo...

Translated Media

Translated Demo - Our online instant quote
The easy way to get your documents translated fast. Buy online in a few clicks.
Translated Demo - TranslationOS
TranslationOS equips your team with a comprehensive AI-first technology stack, advanced data curation, localization intelligence, and direct access to a vast network of language professionals, enabling you to overcome traditional localization constraints.
Translated Demo - AI-first localization
We develop AI-first localization solutions that cover every aspect of the workflow—from machine translation to software—enhancing translation quality and translator productivity at every step.
Lara is the story of a girl with a special gift – she can speak all the languages in the world.
Play Translated Video
Lara is the story of a girl with a special gift – she can speak all the languages in the world.
Human Touch is the new film by Translated that highlights humans' uniqueness. Every day, we humans translate language without words, even if we're not always aware of it. We have the unique ability to translate every look, gesture, and touc
Play Translated Video
Human Touch is the new film by Translated that highlights humans' uniqueness. Every day, we humans translate language without words, even if we're not always aware of it. We have the unique ability to translate every look, gesture, and touc
Answer a few questions to help the Translated community
Have you used Translated before?
Yes

10 Translated Reviews

3.5 out of 5
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10 Translated Reviews
3.5 out of 5
10 Translated Reviews
3.5 out of 5
G2 reviews are authentic and verified.
Sören F.
SF
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Translated?

There is nothing to like, they're a complete scam Review collected by and hosted on G2.com.

What do you dislike about Translated?

I am incredibly disappointed with the service provided by Translated.com. We expected a professional, localized translation, but what we received was a poor-quality translation riddled with fundamental errors. These mistakes were so blatant that any student in a basic translation course would have failed with this output. The translations were literal, robotic renditions with zero understanding of cultural context or nuance, despite specific request for a localized approach. When questioned, the agency dismissed these serious errors as "stylistic choices" — even though multiple native speakers both within and outside our company agreed that we would have gotten a better result using free tools like DeepL or Google Translate.

The process itself was just as disappointing. Initially, they acknowledged our concerns, but after several back-and-forths, they changed their position and insisted on a "QA round". This only stalled the issue, and they ultimately forced us to pay for a subpar product, offering a small discount that didn't even begin to cover the additional time and resources we had to allocate internally to correct their work. Review collected by and hosted on G2.com.

Recommendations to others considering Translated:

TL;DR: Don't work with Translated.com if you're seeking reliable, quality translation services. Their lack of professionalism and refusal to take accountability left us with a poor experience and a document we simply couldn't use without significant internal rework. Save yourself the frustration and look elsewhere. Review collected by and hosted on G2.com.

What problems is Translated solving and how is that benefiting you?

Not at all, it only added frustration and costs. Review collected by and hosted on G2.com.

Daniele P.
DP
Marketing VP
Validated Reviewer
Review source: Organic
What do you like best about Translated?

detailed approach to solve problems of any kind Review collected by and hosted on G2.com.

What do you dislike about Translated?

nothing specific I can report on things I dislike Review collected by and hosted on G2.com.

What problems is Translated solving and how is that benefiting you?

excellent services, these guys are at the forefront of technology Review collected by and hosted on G2.com.

Chloe Nicole L.
CL
Talent Acquisition/Specialized Talent Sourcer at Cooper Health
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Translated?

I like how versatile they can be. They also provide other alternative translations if you feel like you would need to make your translation more formal for business type rather than informal. Also, their translation is closer to being spot-on than other platforms. This is not only useful for businesses but also for students who are trying to learn other language. Review collected by and hosted on G2.com.

What do you dislike about Translated?

Probably the only thing I dislike is the slow response from their customer service. Review collected by and hosted on G2.com.

Recommendations to others considering Translated:

I would highly recommend using Translated as it is user friendly and accurate. Review collected by and hosted on G2.com.

What problems is Translated solving and how is that benefiting you?

As we are a global medical sales company we normally talk to different nationalities to discuss sales offers, reports, and other concerns regarding our products. Translated has been a big help in bridging our way to have better communication with our partners. Review collected by and hosted on G2.com.

James P.
JP
Language Lead (zh_TW)
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
Describe the project or task Translated helped with:

On the contrary, I helped escalate issues from the previous release of projects. And my kind advice was taken for granted; regardless, those were less than 5 bucks POs. All can join as translators and choose different language pairs with one single mother language. No test exam was required, not to mention those linguists explained "I have a full-time job" as an excuse for severe incidents found by others. Review collected by and hosted on G2.com.

What do you like best about Translated?

Project Managers are all very kind to freelancers. My main field is software localization given the solid experiences learned from my previous positions. For those IT projects I was involved, I kept wondering how Translated acquired their "dedicated" Mandarin Chinese and Traditional Chinese linguists, there were always severe translation errors found in the tasks, although it wasn't my task scope to review. I literally spent more time on reporting the issues to PM in most purchasing orders I accepted. Translated has a strict policy for translator to choose only one native language, but these linguists could not identify the errors in their own mother language. For the records I've filed, and long thread communications, Translated eventually trusted in my recommendations. Review collected by and hosted on G2.com.

What do you dislike about Translated?

Whenever I found and reported the errors, translators and linguists did not seem to be accountable. The community associate manager told me, "We haven't received any complaints from our client who is happy with the overall quality of this language variant." Lack of customer-driven would only destroy the confidence and trust from the accounts, not to mention the output deemed to fail in quality. Review collected by and hosted on G2.com.

Recommendations to others considering Translated:

PMs at translated are very detail-oriented with patience; full-time employees do excellent jobs with no doubts. Although both Mandarin Chinese and Traditional Chinese translation quality is questionable, I'd suggest those favored clients request the order from two different agencies and make the best decision according to the profesionalism of a delivery. Review collected by and hosted on G2.com.

What problems is Translated solving and how is that benefiting you?

In fact, I solved so many problems for Translated and I did not even ask of compensation. One time I was assigned to translate a dozen words, but I immediately found there were so many translation errors verified and approved before I took the task, I then performed a full review and the volume was 400 times more than what I was responsible for. Shared the report with the team and PM, all relevant linguists did not try to fix the errors, instead they googled and attached student's paper as professional references. Review collected by and hosted on G2.com.

Avdhesh Y.
AY
Solution Specialist - Cloud Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Translated?

You can translate from your language to many different languages. Review collected by and hosted on G2.com.

What do you dislike about Translated?

Sometimes it did not understand the local phrases and meaning.

Gender specific words also not correct after translation Review collected by and hosted on G2.com.

Recommendations to others considering Translated:

local communities communication, profesional mail writting Review collected by and hosted on G2.com.

What problems is Translated solving and how is that benefiting you?

It's helps in communication issues at different regions.

Email writing and corrections in mails Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
GH
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
Describe the project or task Translated helped with:

To translate a flyer into Spanish Review collected by and hosted on G2.com.

What do you like best about Translated?

They have friendly contacts and accurate results. Review collected by and hosted on G2.com.

What do you dislike about Translated?

They were very slow to hand over the final product, they went several days past the communicated delivery date. I also has to reformat several aspects esthetically despite giving them the design file ( font size, typer boldness etc.) Review collected by and hosted on G2.com.

What problems is Translated solving and how is that benefiting you?

They helped us have reliable information for our Spanish speaking demographic. Review collected by and hosted on G2.com.

Salvatore R.
SR
Direttore creativo
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
Describe the project or task Translated helped with:

It helped me a lot with quality translations of my client works like websites, catalogues and more Review collected by and hosted on G2.com.

What do you like best about Translated?

The short wait time for the translation is a great thing Review collected by and hosted on G2.com.

What do you dislike about Translated?

I think there is nothing wrong in their service. It works perfectly for me. Review collected by and hosted on G2.com.

Recommendations to others considering Translated:

Try their service once and you’ll be back there soon. I promise Review collected by and hosted on G2.com.

What problems is Translated solving and how is that benefiting you?

I‘ve been able to translate my clients websites in a variety of languages opening them to new markets Review collected by and hosted on G2.com.

Nicole M.
NM
Patient Aligned Care Team Social Worker
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Describe the project or task Translated helped with:

I had a job working in my graduate program doing some translation and transcription work and this program really helped me. Review collected by and hosted on G2.com.

What do you like best about Translated?

I really appreciate programs that are just easy to use and straight to the point Review collected by and hosted on G2.com.

What do you dislike about Translated?

I haven't used this program for a while so at the moment I can not think of anything that I did not like about it Review collected by and hosted on G2.com.

What problems is Translated solving and how is that benefiting you?

I don't believe that they were any problems but benefits are that we should look into more translation program such as this Review collected by and hosted on G2.com.

Verified User in Translation and Localization
GT
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
Describe the project or task Translated helped with:

I outsourced the translation of an 800-word post for a corporate blog of one of my clients, as I did not have time to take care of it myself.

The translation was for a client that I have been working for for many years now, so my intention was to proofread the translation provided by Translated carefully and edite where necessary. Review collected by and hosted on G2.com.

What do you like best about Translated?

I like the fact that it is so easy to request the translation — I sent it to them via MateCat and never had to talk to an agent. It was fast and convenient. Review collected by and hosted on G2.com.

What do you dislike about Translated?

Although the quality of the translation was not terrible, there were a couple of issues: spaces missing between words here and there, a lack of consistency in terms of abbreviation... Review collected by and hosted on G2.com.

What problems is Translated solving and how is that benefiting you?

The main thing I like about their service is that I can turn to them when I need an urgent translation that I do not have time to take care of myself. However, I know that it is crucial that I take the time to proofread and adapt their translations, so I would not recommend their services if you are not or do not have a linguist that will review the text. Review collected by and hosted on G2.com.

Camilla R.
CR
Promoterin
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
Describe the project or task Translated helped with:

It helps me with home work and with my Studies, but you have to be careful Review collected by and hosted on G2.com.

What do you like best about Translated?

The program is easy to use, professional and it's really intuitive Review collected by and hosted on G2.com.

What do you dislike about Translated?

It doesn't work very well with german and french Review collected by and hosted on G2.com.

What problems is Translated solving and how is that benefiting you?

It is useful if you need a literal translation, i don't recommend it if you need some particular transcript Review collected by and hosted on G2.com.