I enjoy using Transcend as a reference tool as its extremely legible and simple to understand. Additionally, service is prompt and accurate! Review collected by and hosted on G2.com.

I wish I could integrate Transcend information directly within my Zendesk operations, but that could simply be a ZD limitation. Review collected by and hosted on G2.com.

The Transcend privacy portal is great, but even more so, I enjoy their team. They are very thorough and responsive. Review collected by and hosted on G2.com.

At this point in time, I do not have any dislikes of Transcend. They continue to improve product. Review collected by and hosted on G2.com.

The level of detail and insights provided, along with the excellent support from the Transcend team. Review collected by and hosted on G2.com.

Nothing to mention as a dislike. It is working fine and we are getting good support. Review collected by and hosted on G2.com.

The automated workflow for managing data deletion requests cut down manual work for our operations team. Once everything is set up, there is very little additional oversight needed to keep things running smoothly. Review collected by and hosted on G2.com.

The integration was a little bit trickier than expected due to our companies unique needs, but the Transcend team was very helpful and responsive to guide us throughout the process and launched many new features to support our personalized use cases. Review collected by and hosted on G2.com.

Transcend and the automation process makes our work more organized and coordinated and let us focus on other goals

The tool is easy to use and intuitive Review collected by and hosted on G2.com.

Frequent technical issues, requests often get stuck in compiling, which in most cases requires help from Transcend team and can't be fixed by our team Review collected by and hosted on G2.com.

The flexibility and cooperation with the Transcend team. i appreciate their openness to innovations and suggestions. Review collected by and hosted on G2.com.

the layout of the page, it seems to be cold and it requires to move the bar at the bottom of the page to see all columns Review collected by and hosted on G2.com.

Before transcend, our engineering teams tediously manually triaged and completed inbound requests for data privacy from guests. With Transcend, the process is not only more streamlined but saves our teams so much time. Review collected by and hosted on G2.com.

Nothing of note that our team dislikes about the product, but the product is fairly new and like most, can use improvements to supported integrations, support, etc. Review collected by and hosted on G2.com.

Transcend is a very easy to use and user-friendly tool for managing erasure of user data through an efficient process. I love how simple and quick it has been to integrate into our services! Review collected by and hosted on G2.com.

Nothing! It's been a great product so far Review collected by and hosted on G2.com.

Good detailed view of customer request status. Transcend support staff are responsive on Slack. Review collected by and hosted on G2.com.

Dashboard is a little slow to load different sections of data when looking at individual customer requests Review collected by and hosted on G2.com.

I love how everything is in the one place with Transcend. GDPR and privacy requests can be handled with ease, and compliance and policies can all be managed centrally in the one place. Review collected by and hosted on G2.com.

I honestly can't think of something I dislike about Transcend. Everything seems to work pretty seamlessly - at least with the way my company has configured it! Review collected by and hosted on G2.com.