Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"The security you need"
5/5
What do you like best about Transcend?

I work in a large company that has many moving parts and pieces. Trancend allows us to be prepared for anything in the privacy world that may arise in the future. Review collected by and hosted on G2.com.

What do you dislike about Transcend?

It is pretty challenging to think of anything that I dislike about Transcend. Review collected by and hosted on G2.com.

Response from Mike Farrell of Transcend
Edit edit

Thanks for taking the time to write up this review! Love to hear that we’ve helped free up bandwidth for your team to focus on your core work, instead of chasing ever-changing laws and regulations.

You should check out our blog if you haven’t yet – we frequently publish detailed guides about upcoming regulations, privacy trends and a ton more.

Thanks again for your feedback.

Best,

Mike

CTO and Co-Founder at Transcend

Verified User in Consumer Services
UC
Verified User in Consumer Services
Mid-Market (51-1000 emp.)
"My experience has been good as everything is straightforward and easy"
5/5
What do you like best about Transcend?

I like that overthing is very clear and concise so it is easy to follow the required steps to complete projects Review collected by and hosted on G2.com.

What do you dislike about Transcend?

I dislike that almost everything is white background with simlar fonts. I know that sounds silly but sometimes colored/different font catagories are easier to navigate/locate Review collected by and hosted on G2.com.

Response from Mike Farrell of Transcend
Edit edit

Hey, thanks for carving out the time to write a review – we appreciate it! Great to hear that you’ve found everything to be clear and easy to follow.

We’re in the process of rolling out some visual and UX updates across our products, so definitely keep an eye out for those and don’t hesitate to let us know if you have feedback or further requests! You can always reach us at support@transcend.io.

Thanks again for sharing your thoughts.

Best,

Mike

CTO and Co-Founder at Transcend

Verified User in Real Estate
UR
Verified User in Real Estate
Enterprise (> 1000 emp.)
"Loved the over all features present in it. Makes it easier to navigate through."
4.5/5
What do you like best about Transcend?

Bulk Request Coordinator & Email Templates Review collected by and hosted on G2.com.

What do you dislike about Transcend?

I guess everything is good. Maybe using Transcend down the line I might find something that I may dislike but as of now, it's perfect. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Simple and easy"
5/5
What do you like best about Transcend?

Transcend currently manages our data deletion requests; it’s a straightforward solution that does what we need it to do! The team has also been rapid and responsive whenever we’ve had questions come up. Review collected by and hosted on G2.com.

What do you dislike about Transcend?

Nothing at the moment! Whenever we've had a new integration that needs set up, it's been a quick and easy process! Review collected by and hosted on G2.com.

Response from Mike Farrell of Transcend
Edit edit

Thanks so much for taking the time to review us! Awesome to hear that things have been super smooth for you. Don’t hesitate to let us know if anything comes up that we can help with!

Best,

Mike

CTO and Co-Founder at Transcend

Ramachandran K.
RK
Ramachandran K.
Senior software engineer
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"SDE4"
4/5
What do you like best about Transcend?

I like the DSAR integration flow with Transcend.It works seamlessly Review collected by and hosted on G2.com.

What do you dislike about Transcend?

We faced some challenges while integrating with Transcend example: sometimes DSAR requests moved to queue state.After followup these issues got resolved Review collected by and hosted on G2.com.

Response from Mike Farrell of Transcend
Edit edit

Hey Ramachandran, thanks for taking the time to leave us a review! Love to hear that we’ve helped turn a manual process into a seamless automation for you.

Glad we were able to get your integration flows ironed out as well – never hesitate to reach out to us at support@transcend.io or via our Slack channel if anything else comes up.

Best,

Mike

CTO and Co-Founder at Transcend

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"A decent service for following account deletion flow"
3.5/5
What do you like best about Transcend?

Transcend loads quickly. The service is always reliable without outages. Review collected by and hosted on G2.com.

What do you dislike about Transcend?

The status info (left side of page) could be clearer. Review collected by and hosted on G2.com.

Response from Mike Farrell of Transcend
Edit edit

Hi, thanks for sharing your feedback. Great to hear you’ve found our product to be stable and fast.

We’re in the process of rolling out some visual and UX updates across our products, so definitely keep an eye out for those and don’t hesitate to let us know if you have feedback or further requests! You can always reach us at support@transcend.io.

Thanks again for your review.

Best,

Mike

CTO and Co-Founder at Transcend

Verified User in Education Management
AE
Verified User in Education Management
Enterprise (> 1000 emp.)
"Flexible system with great service"
4.5/5
What do you like best about Transcend?

Transcend gives us a roadmap to scale our privacy processes across our current business landscape and into the future with mergers and acquisitions. We would have a difficult time tackling privacy without Transcend. Customer service is some of the best I have experienced! Review collected by and hosted on G2.com.

What do you dislike about Transcend?

Not a lot to dislike, it is a newer product that has some quirks but as bugs or issues are found fixes come very quickly. Review collected by and hosted on G2.com.

Response from Mike Farrell of Transcend
Edit edit

Thanks for writing this review! Awesome to hear that automation has let people focus on their core jobs and not DSAR fulfillment. If you ever do come across a bug or anything we can help with, don’t hesitate to reach out to us at support@transcend.io.

Best,

Mike

CTO and Co-Founder at Transcend

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"I don't have to think about tracking GDPR requests anymore"
4.5/5
What do you like best about Transcend?

My compliance team has one place to track the completion of requests. We don't have to coordinate in email, slack, JIRA, etc to get it done. Review collected by and hosted on G2.com.

What do you dislike about Transcend?

We have hit a few issues configuring the tool to suit our needs. Transcend supports many different steps in the workflow, so we have needed their help to get things running efficiently. They have been helpful and responsive through our adoption. Review collected by and hosted on G2.com.

Response from Mike Farrell of Transcend
Edit edit

Thanks so much for taking the time to write a review! Great to hear that you aren’t having to worry about GDPR violations anymore; that peace of mind is huge!

Sounds like we were able to help you get everything configured to meet your needs, but don’t hesitate to reach out to us at support@transcend.io if there is anything further we can do to help.

Best,

Mike

CTO and Co-Founder at Transcend

Verified User in Consumer Services
UC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
"Transparency for the win!"
5/5
What do you like best about Transcend?

I really appreciate how they stay comitted to their promise of improving customer relationships through respectful and compliant data transparency, consent, and control. Review collected by and hosted on G2.com.

What do you dislike about Transcend?

Nothing really. I really enjoy the company! Review collected by and hosted on G2.com.

Verified User in Internet
UI
Verified User in Internet
Mid-Market (51-1000 emp.)
"Great data privacy management tool"
4/5
What do you like best about Transcend?

It's easy to understand the process and it has a very good workflow design. Review collected by and hosted on G2.com.

What do you dislike about Transcend?

I experienced several times of connection losts. Review collected by and hosted on G2.com.