I really appreciate the people working at TRACTIAN. Our Project Manager is respectful and committed to helping us achieve our goals. The technician who handled the installation was professional, well-prepared, and adaptive to our plant's situation. Our sales rep has been focused on ensuring we receive true value. I also find the dashboards increasingly useful; they let us display the statistics we need in the format we want. The dashboard's ability to consolidate machine information in one spot with an easy tool to set time periods is very powerful, especially for tracking running time and total cycles. Creating a page for machine cycle counts reduced friction in our process significantly. Review collected by and hosted on G2.com.
Our implementation process was a little slow. The manufacturing processes we use have a complex cycle that took some experimentation to successfully capture and this process took a while. During this time I think our efforts lost a little bit of focus and a few more 'side-objectives' were pursued rather than trying to complete the main goals of the project first. The physical implementation on our production machines was more difficult, and required multiple visits by the TRACTIAN team to resolve all issues. Review collected by and hosted on G2.com.






