TrackWise Digital Pros and Cons

The amount of features and details available for use. The inquiries make it easy to run reports Review collected by and hosted on G2.com.

The verbiage can take some getting used to Review collected by and hosted on G2.com.

tools available to handle change control ,deviations and risk management .

strictly comply 21` cfr part 11

audit friendly and accepted by USFDA and MHRA and almost all the regulatory Review collected by and hosted on G2.com.

we based software so not able to work offline or in low internet speed Review collected by and hosted on G2.com.

In theory, moving from a paper-based system to digital in a pharma environment is ideal. Being able to complete training digitally and take quizzes digitally for SOPs is a huge plus. Review collected by and hosted on G2.com.

Using TrackWise Digital for the transition from paper-based to digital has been a disaster for the company. False promises were made about the customizations we could create for our specific needs. The interface is not user-friendly, especially for writing investigations. Forget trying to add tables or any other word-related diagram to quality event. Review collected by and hosted on G2.com.

I can organize and use different filters. Review collected by and hosted on G2.com.

Sometimes doesn’t show what I know I should be seeing Review collected by and hosted on G2.com.

Trackwise is used to control the quality during the manufacturing process. It is easy to configure and use. Having numerous feature like searching and report creation and easy integration with third party system like SAP or MDMS. Review collected by and hosted on G2.com.

It require so many windows servers to install different software like Teamaccess, Crystal report and ETL.

They should focus to move it on cloud Review collected by and hosted on G2.com.

I like that via Trackwise, protocols are easily searchable, available and downloadable so that creating a new process, procedure or protocol is less time consuming. It is easy to reference other protocols using this system. Review collected by and hosted on G2.com.

I don’t dislike anything about the program- it has been very helpful for me and my company. Review collected by and hosted on G2.com.

I like that 123 compliance has protocols already built in so that developing a process does not have to be a time consuming task. Review collected by and hosted on G2.com.

I dislike the customer service. It has not been easy to get 123 to abide by what they promised in the pitch. Review collected by and hosted on G2.com.