Trackmedium eQMS Reviews & Product Details

I generally like the integration amongst the document control model and the training model. I super duper really like the integration from the nonconformals model that leads to the CAPA module and can get linked up to the audit module as well. This helps in generating actions and assessing risks for each module with unique traceable numbers. The setup was fantastic, and the technical team was very knowledgeable, professional, and supportive. We got lots of support and training, which made it quite easy for us to have a switchover. The trackability provided by linking CAPAs to non-conformances and audits is a key feature. It's definitely a 10 out of 10 for me, based on the support I've received and the functionality and ease of the EQMS itself. Review collected by and hosted on G2.com.

I would just appreciate the wording for 'read and understood' and approval of documentations. I think it shares the same approval wording. So if that could be tweaked to reflect different scenarios, then that'd be good. Review collected by and hosted on G2.com.

The modular structure and clean interface. Each module — Document Control, Training, CAPA, NCR — sits independently, which makes phased adoption practical and daily navigation simple for quality and non-quality users alike. The flexibility to retain our own document numbering, revision conventions and process logic was a genuine differentiator. Most competitors required us to conform to their structure; Trackmedium adapted to ours. The system delivered what we needed in its standard configuration without customisations. Review collected by and hosted on G2.com.

The platform is still maturing in some areas, with new modules being added. Nothing that has caused operational difficulty, and the development team is receptive to feedback for improvements. Review collected by and hosted on G2.com.

Extremely responsive support

Intuitive workflows and strong compliance features

Easy tailoring to fit our organisation’s needs

Auditors consistently praise the system Review collected by and hosted on G2.com.

Nothing major; any issues are quickly resolved by the team. Review collected by and hosted on G2.com.

The tech support is always willing to help you, which has been extremely helpful during the onboarding process. Review collected by and hosted on G2.com.

Some features are not fully fleshed out yet but are actively being improved. Review collected by and hosted on G2.com.

Finally I have found a system that is both highly functional, fully linked between modules and flexible. I have tried many systems over very many years, but never found one that actually meets all my requirements - until Trackmedium. I thoroughly enjoy using this system Review collected by and hosted on G2.com.

Not enough information on the reports out of the system - however, when we ask for more, it is always provided and very quickly Review collected by and hosted on G2.com.