Verified User in Security and Investigations
AS
Verified User in Security and Investigations
Mid-Market (51-1000 emp.)
"expensive"
2.5/5
What do you like best about TrackTik?

The reporting and monitoring software for our guards and the reports are powerful. Review collected by and hosted on G2.com.

What do you dislike about TrackTik?

The prices are too high and it is higher than the fully ERP software. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
AS
Verified User in Staffing and Recruiting
Mid-Market (51-1000 emp.)
"Great software, easy to use!"
4.5/5
What do you like best about TrackTik?

Extremely easy to track hours and build schedules. Great for keeping track of over-time hours worked. Review collected by and hosted on G2.com.

What do you dislike about TrackTik?

Limited amount of reports and or report customization available. Tried pulling a report for the email addresses that we had on file, however we had issues with finding that specific report. Had to go as far as reaching out to customer support. Review collected by and hosted on G2.com.

Brad U.
BU
Brad U.
President, Director of Operations
Mid-Market (51-1000 emp.)
"Buyer Beware!"
0/5
What do you like best about TrackTik?

The scheduling side was easy to use. It was point and click. The rest of the product needs work. Review collected by and hosted on G2.com.

What do you dislike about TrackTik?

It's over sold. Some of the features absolutely DO NOT work as demonstrated! The NFC tags were okay but the GPS tags never worked for us. The remote access feature never worked on either IOS or Android devices. The setup is labor intensive but that aside things just didn't work as they were advertised. After testing it and finding problem after problem when we gave them notice of cancellation and they hit us with a 3 month penalty. There is more to list but I'm not wasting my time. Buyer beware. I do not recommend this product at all. I'm the President of Global Security Services, we have about a 140 officers across five states. Review collected by and hosted on G2.com.

Terry B.
TB
Terry B.
Security Officer
Airlines/Aviation
Enterprise (> 1000 emp.)
"Great system Workforce management ."
5/5
What do you like best about TrackTik?

Incidents can be reported across with single or multiple location,with customizable reports. Review collected by and hosted on G2.com.

What do you dislike about TrackTik?

Need time for training hence may incovenient during emergency. Review collected by and hosted on G2.com.

Verified User in Security and Investigations
US
Verified User in Security and Investigations
Small-Business (50 or fewer emp.)
"Silvertrac for security."
4.5/5
What do you like best about TrackTik?

I love that all my security logs can be done in real time right on my phone, eliminating paperwork. Review collected by and hosted on G2.com.

What do you dislike about TrackTik?

The new version lags and doesnt auto focus the camera Review collected by and hosted on G2.com.

SHELBIE H.
SH
SHELBIE H.
Manager of Scheduling
Mid-Market (51-1000 emp.)
"Great with a Few Shortcomings "
3.5/5
What do you like best about TrackTik?

I have most everything I need at my fingertips! I can use timekeeping for my employees, track hours worked, time off requests, keep track of reports created by individual employees. I can easily view most everything. Review collected by and hosted on G2.com.

What do you dislike about TrackTik?

Payroll feature with paid or unpaid lunch doesn't calculate properly.

Terminate employee exists but a Suspension button doesn't which would remove an employee from being accessed for work for a certain period of time.

Time off requests don't remove an employee from already scheduled shifts for that time frame.

Terminate when viewing Employee Settings is directly next to View shifts.

Our payroll processing time has quadrupled since the system is flawed. Review collected by and hosted on G2.com.

Zachary B.
ZB
Zachary B.
Security guard
Enterprise (> 1000 emp.)
"Used on a daily basis!"
3.5/5
What do you like best about TrackTik?

Ease of use, and documentation of times and action by employees that can be verified. Many platforms that come in handy! Review collected by and hosted on G2.com.

What do you dislike about TrackTik?

Sometimes it will freeze up. Other than that there is nothing I dislike. Excellent application. Review collected by and hosted on G2.com.

JW
Jasmin W.
Personnel Manager
Mid-Market (51-1000 emp.)
"TrackTik is Great!"
5/5
What do you like best about TrackTik?

I love how I can easily locate and pull reports to enter in spreadsheets Review collected by and hosted on G2.com.

What do you dislike about TrackTik?

I cannot say there is anything I dislike about this software. Review collected by and hosted on G2.com.

TM
Trenton M.
Small-Business (50 or fewer emp.)
"Easy to Use"
4/5
What do you like best about TrackTik?

It just a simple way to keep track of payroll but because it's simple it actually is nice. There really aren't too many programs out there that make payroll a real hassle, so it's not like it's a hard feat, but Valiant also isn't anything super special. Review collected by and hosted on G2.com.

What do you dislike about TrackTik?

I don't dislike anything specifically. Nothing really stands out as an annoyance or hinderance to the log-in, time card keeping and, hour tracking, ect. But like previously mentioned, it also doesn't stand out as "the best payroll system" either. Review collected by and hosted on G2.com.

Verified User in Security and Investigations
AS
Verified User in Security and Investigations
Small-Business (50 or fewer emp.)
"Advanced and affordable software!"
5/5
What do you like best about TrackTik?

Tracktik makes it easy for me to keep up with my officers in order to ensure clients are receiving what they paid for. Review collected by and hosted on G2.com.

What do you dislike about TrackTik?

Tracktik has a difficult scheduling system. Review collected by and hosted on G2.com.