We have been with Trak Tik for a long time and built a great working relationship. The support and creativity are always there when you need them, and the systems' ability is constantly evolving. Review collected by and hosted on G2.com.

It can be technical for some end users when building customized reports in data labs. They do have good support and solutions for those who need it, which is helpful. Review collected by and hosted on G2.com.

I enjoy how user-friendly it is. The interface is easy to work with and makes sense. It has great workflows, and you can get to anywhere you need from your dashboard. Review collected by and hosted on G2.com.

I have not come across anything that I do not like about TrackTik. I wish there were more platforms that would be as efficient and easy to use. I have also never run into any issues with getting the help I need which is a major plus! Review collected by and hosted on G2.com.

TrackTik is a full-service, end-to-end, integrated, multi-platform, security operations management suite. The product is flexible, scalable and affordable. It gives Guards, Field/Account Management, Home Office Management and Client Portal access features that are second to none. The product is powerful at the onset and the Development teams are always ready to improve the product to fit more markets and offer more features. Support is excellent! Review collected by and hosted on G2.com.

There isn't anything that I don't like about TtackTik. As an early adopter, I've witnessed the remarkable development from what was already a great company to something that appears more resource-rich to the point that there are more features and capabilities in the software than I have time to take advantage of. Review collected by and hosted on G2.com.

I like the Scheduling and the Invoicing; It would be nice if I could get it to sync with my Quickbooks. Review collected by and hosted on G2.com.

I have been charged for two different plans for two mounts that I never received and overcharged for additional licenses that I never used. I complained to billing, but no one ever contacted me; it's been three weeks now and the only thing I received was this review. Review collected by and hosted on G2.com.

An effective, robust tour management system. That captures the necessary operational data that supports the security operations efforts. Review collected by and hosted on G2.com.

The system doesn't capture a summary for shift tour activity. Review collected by and hosted on G2.com.

Clients love how they can account for our employers being on site by geo fencing, pictures and pre filled incident reports. Great service and quality! Review collected by and hosted on G2.com.

So far don't see anything we dislike at this time Review collected by and hosted on G2.com.

The different optimizations, and customizations that we can use to make it unique to client's needs Review collected by and hosted on G2.com.

When creating user permissions, it's unclear what selecting or unselecting an item will do. Review collected by and hosted on G2.com.

Analytics reports,

Customizable reports,

Ease of scheduling

GPS tracking

Ability to distribute all reports electronically with ease. Review collected by and hosted on G2.com.

Nothing, everything ties together nicely Review collected by and hosted on G2.com.

I like the analytics and how it can be customized. It gives us the opportunity to create excellent reports. Review collected by and hosted on G2.com.

We would like have the most up to date software available and all features. We need a CAD system in Track Tiks. Review collected by and hosted on G2.com.

Scheduling tool is solid. Mobile management is very effective. Route optimization is a good feature. Some weaknesses on overtime management. Review collected by and hosted on G2.com.

- Permissions are difficult to apply.

- Too many back-door way to get around clearnaces

- Could be streamlined on some reporting Review collected by and hosted on G2.com.