I enjoy using Track Tik for it's ability to be customized to you needs. You can add modules based on your Business. Review collected by and hosted on G2.com.

I dislike that it was bought by Track force one of the worst systems I have used. Review collected by and hosted on G2.com.

It's great to have an all in one solution to my scheduling and reporting needs. Hoping to use more features of the software over time to serves broader company needs. Review collected by and hosted on G2.com.

It's not necessarily the best at any one category that we use it for (scheduling and reporting) however it is a great option for a fully integrated system. Review collected by and hosted on G2.com.

I like the ability to manage multiple sites at once and see real time reporting. Review collected by and hosted on G2.com.

I think the back bone can be a little convoluted Review collected by and hosted on G2.com.

Able to place it to use with ease. The assitance was very helpful Review collected by and hosted on G2.com.

I did not find any issues with the application. Review collected by and hosted on G2.com.

Scheduling, reports, and alerts making it easier for clients and those with oversite of scheduling. Review collected by and hosted on G2.com.

DataLab should not an additional cost for customers to build custom coding Review collected by and hosted on G2.com.

Ease of Use and Customer Support. Number of Geatures Review collected by and hosted on G2.com.

Intergreation with payroll services is limited. Review collected by and hosted on G2.com.

Reliable

Comprehensive monitoring of officers in the field

Client portal access

Ability to view officers tracks

Customisable reports for clients Review collected by and hosted on G2.com.

Very difficult to be able extract information in comprehensive report formats. The information is captured there within the software, but requires multiple reports with difficulty to extract information. Reports are customisable for clients but very limited for administrators

Expensive

There is a delay in support being in Australia. Because our setup is unique there can be issues with support staff not being aware of our requirements. However, most iof our support has been outstanding.

Time pickers! Review collected by and hosted on G2.com.

TrackTik helps find information for different Officers, including phone numbers, addresses, skills and qualifications, schedules, and more. I use them all day, every day, for so many other things, but I use them the most for the actual clock in and outs and verifying officer hours, breaks, and meals. Review collected by and hosted on G2.com.

I am relatively new to this job, so I have not encountered any obstacles or downsides to TrackTik yet. I would say the only weird thing is that when I am assigning employees for a meeting for 30-day reviews, I have to refresh the screen and start the main screen for their name to show up under employees for final designation; not a big deal, though, adds one or two more steps. Review collected by and hosted on G2.com.

It's in one system that is very easy to navigate; it allows you to do multiple functions within one system. The time and attendance module makes it easy to track payroll and billing under the same system. With the guard tour module managers are able to know exactly what there people are doing. Review collected by and hosted on G2.com.

It is very poorly optimized for mobile applications when using the system with administrator permissions, it would be great if this was corrected by optimizing for use on a mobile device. Review collected by and hosted on G2.com.

TrackTik makes it easy for us to track our employee's activity on a site to ensure that everyone remains accountable for their shift times and responsibilities. TrackTik also makes it easy to fill out documentation (shift logs, incident reports, etc.) all from within the app to make reporting to upper management quick and seamless no matter where we are deployed geographically. This is a huge win for us as we have been able to cut back on our use of print/paper and can now rely almost exclusively on digital files. Review collected by and hosted on G2.com.

TrackTik is a very sophisticated software that comes with a steep learning curve. Because the software has so many functionalities, it can meet a wide variety of needs, but it doesn't come easy to those who are not already competent with computer software/apps. Review collected by and hosted on G2.com.