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TouchPoint Church Management Software Reviews & Product Details - Page 4

TouchPoint Church Management Software Overview

What is TouchPoint Church Management Software?

TouchPoint is a powerful cloud-based church management system that equips leaders to grow fully devoted followers of Christ. TouchPoint is designed for mid-to-large churches looking for a ChMS solution that is off-the-shelf AND customizable. Our best-in-class fully-integrated mobile app helps you with contact records, membership management, volunteer management, child check-in, discipleship groups, ministry engagement, contributions, events, media, and more. We offer coaching and the most responsive support team in the industry.

TouchPoint Church Management Software Details
Languages Supported
English, Spanish, Chinese (Simplified)
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Product Description

TouchPoint is an affordable, full-featured church management & engagement platform for churches that want to stay connected on any device.

How do you position yourself against your competitors?

Custom solutions are expensive and time-consuming to maintain. TouchPoint meets you in the middle. We offer a robust off-the-shelf solution that has the flexibility of a custom system.


Seller Details
Year Founded
2008
HQ Location
Dallas, Texas
Twitter
@touchpointsw
172 Twitter followers
LinkedIn® Page
www.linkedin.com
24 employees on LinkedIn®

LD
Overview Provided by:

Recent TouchPoint Church Management Software Reviews

Jacque P.
JP
Jacque P.Small-Business (50 or fewer emp.)
2.5 out of 5
"Just Learning TouchPoint"
It is a powerful database software program that has the ability to do as much as you would need and more. It is cloud based so it can be accessed f...
SC
Sharon C.Small-Business (50 or fewer emp.)
4.0 out of 5
"Treasure trove of info at your fingertips!"
I love having all the information I need at one stop, I love being able to text, e-mail, map, right there on the page, I love printing yearly state...
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Tough start but smooth sailing now"
It is great to have the information of our members in one database. We can generate directories, do online registrations and capture lots of inform...
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TouchPoint Church Management Software Media

TouchPoint Church Management Software Demo - Take Attendance on Your Mobile Device
Small group leaders and classroom teachers can quickly and easily check people in from our fully integrated mobile app.
TouchPoint Church Management Software Demo - Stream Sermon Audio & Video on Your Mobile Device
Missed church on Sunday? Our mobile app allows members to find and stream past messages. Plays in the background so you can accomplish other tasks on your phone at the same time.
TouchPoint Church Management Software Demo - Send emails Using Templates
Send emails to your database using a variety of pre-built and custom templates. The only limit is your imagination!
TouchPoint Church Management Software Demo - Custom Mobile App
Build a church app that your graphic designer would be proud of. Our team will guide you through best practices to ensure your app becomes an essential ministry tool for both your staff and church body.
TouchPoint Church Management Software Demo - Mobile App Configuration Portal
Drag-and-drop builder enables you to upload banner images and schedule posts in the mobile app. Highly flexible and lets you customize your app to your church's branding.
TouchPoint Church Management Software Demo - Search Builder
Segment your member database using dozens of conditions and deliver the right message to the right people.
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Have you used TouchPoint Church Management Software before?
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196 TouchPoint Church Management Software Reviews

4.0 out of 5
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Overall Review Sentiment for TouchPoint Church Management SoftwareQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
NT
Office Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about TouchPoint Church Management Software?

I have found the app to be useful for tracking attendance and receiving access to member information. I do not have access to reports or anything like that, but have found it helpful in recording attendance and accessing member information. Review collected by and hosted on G2.com.

What do you dislike about TouchPoint Church Management Software?

While taking attendance, I wish I could click on the name or picture to see attendance information about the member or other member information. Review collected by and hosted on G2.com.

What problems is TouchPoint Church Management Software solving and how is that benefiting you?

Through the app, a number of the leaders in class have access to attendance, so if one of the leaders is unable to be there another member can easily record attendance. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
EN
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about TouchPoint Church Management Software?

TouchPoint has great online giving that other products need a third-party product to perform. It even integrates reasonably well with Text2Give (we are still working out some issues with this). Review collected by and hosted on G2.com.

What do you dislike about TouchPoint Church Management Software?

Reporting is poor. I had a discussion with the VP of Marketing a year or more ago and was told there would be an interface to third-party report writer, but it never materialized. Review collected by and hosted on G2.com.

What problems is TouchPoint Church Management Software solving and how is that benefiting you?

It's SaaS, so that's the most important benefit. It has decent checkin for kids with limited printing abilities. I have heard nightmares from users of other products.

We can take small group attendance via an app and I didn't realize this is rare in ChMS. Review collected by and hosted on G2.com.

Verified User in Religious Institutions
UR
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about TouchPoint Church Management Software?

TouchPoint has been easy to use, quick to respond to any issues, and works great for helping us to keep up with our members. Review collected by and hosted on G2.com.

What do you dislike about TouchPoint Church Management Software?

There have been a few instances where pulling the information we need from the system has been tricky...but with a little experimenting we can usually get it figured out. Review collected by and hosted on G2.com.

What problems is TouchPoint Church Management Software solving and how is that benefiting you?

TouchPoint helps us keep all our membership data in one place and gives us the flexibility to add new fields of information as we discover the need to keep track of new items. It also allows us to give access to our lay leaders and teachers so that they are also able to directly access information on the people in their groups rather than having to contact us each time they need a phone number or email address. Review collected by and hosted on G2.com.

Valerye S.
VS
Executive Assistant
Financial Services
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about TouchPoint Church Management Software?

I like the homepage setup and dashboard view. I also like the detailed user profiles to help me track attendance and membership information for my organization. Review collected by and hosted on G2.com.

What do you dislike about TouchPoint Church Management Software?

I wish it was easier to run and create reports of user data. Sometimes it is not very intuitive and takes a lot of time to set up and create the report. Pre-created reports would be very helpful. Review collected by and hosted on G2.com.

What problems is TouchPoint Church Management Software solving and how is that benefiting you?

I primarily use Touchpoint to keep up with membership, attendance and donations to my organization. Tochpoint helps me easily track monetary donations and detailed member information. Review collected by and hosted on G2.com.

Kasie R.
KR
Business Assistant
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about TouchPoint Church Management Software?

Details. It is easy to effectively manage members through the TouchPoint system. Cloud storage, so you can access from anywhere. Review collected by and hosted on G2.com.

What do you dislike about TouchPoint Church Management Software?

Not very intuitive. Difficult to use if you are not tech-savy. Transaction log and Mission Trip functions are confusing. Review collected by and hosted on G2.com.

Recommendations to others considering TouchPoint Church Management Software:

No software system is perfect. I would consider your top priorities in a product, and if membership and ministry management is your top then TouchPoint may be a great choice. Review collected by and hosted on G2.com.

What problems is TouchPoint Church Management Software solving and how is that benefiting you?

We have been able to provide better communication and gather useful data for various ministry purposes. Review collected by and hosted on G2.com.

Ben K.
BK
Senior Pastor
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about TouchPoint Church Management Software?

Touchpoint increases our ability to shepherd our church by watching attendance trends, making communications easier, and managing volunteers! We also use it for kids check in, which has been a real bonus! Review collected by and hosted on G2.com.

What do you dislike about TouchPoint Church Management Software?

The Help section is often hard to follow and parts of building Touchpoint can be quite technical. Review collected by and hosted on G2.com.

Recommendations to others considering TouchPoint Church Management Software:

Absentee Reports are really helpful Review collected by and hosted on G2.com.

What problems is TouchPoint Church Management Software solving and how is that benefiting you?

It helps us communicate and manage our members better.

It makes end of the year giving statements a breeze. It used to take a couple of days, and now it takes 15 minutes! Review collected by and hosted on G2.com.

JG
Administrative Pastor
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about TouchPoint Church Management Software?

The system is very expansive and contains many features that are useful to many churches. Whenever you are looking on how to do something, it has often already been incorporated into the system. Review collected by and hosted on G2.com.

What do you dislike about TouchPoint Church Management Software?

With the management system being so encompassing and covering so many different areas, it can often feel overwhelming and difficult to figure out how to do something. The help articles are very in-depth, but sometimes feel overwhelming when trying to read and figure something out. Review collected by and hosted on G2.com.

What problems is TouchPoint Church Management Software solving and how is that benefiting you?

Maintaining contact with church members. Membership and organizational management. Review collected by and hosted on G2.com.

CM
pastor of connections and equipping
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about TouchPoint Church Management Software?

It's fairly easy to search for people or groups if they are setup correctly. Review collected by and hosted on G2.com.

What do you dislike about TouchPoint Church Management Software?

It isn't user friendly if you try to do anything past simple tasks. The solutions provided most of the time are complicated and confusing. The new features which are released aren't helpful for ministry. Review collected by and hosted on G2.com.

Recommendations to others considering TouchPoint Church Management Software:

Feels like they aren't improving in the direction of serving church needs. Updates and new features seem confusing and don't seem to fix stated needs. Review collected by and hosted on G2.com.

What problems is TouchPoint Church Management Software solving and how is that benefiting you?

They connect our giving module with our database module which is nice. Review collected by and hosted on G2.com.

Verified User in Religious Institutions
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about TouchPoint Church Management Software?

It is great to have the information of our members in one database. We can generate directories, do online registrations and capture lots of information. The support is FANTASTIC! Review collected by and hosted on G2.com.

What do you dislike about TouchPoint Church Management Software?

The toughest part has been learning the lingo and the ins and outs of the system. Review collected by and hosted on G2.com.

Recommendations to others considering TouchPoint Church Management Software:

You won't be disappointed once you are up and running. I am the only person learning Touchpoint. So, that is a drawback. If you have a few people that can help you implement it, you will love it. It has a lot to offer! Review collected by and hosted on G2.com.

What problems is TouchPoint Church Management Software solving and how is that benefiting you?

We solved CHECK-IN and VBS enrollment and record keeping. Review collected by and hosted on G2.com.

DB
Minister of Missions
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about TouchPoint Church Management Software?

the amount of data that is available. The ability to quickly access data. functionality of the website is great. I feel like there is more there that I am not aware of and it will just take time to get used to using it. Review collected by and hosted on G2.com.

What do you dislike about TouchPoint Church Management Software?

The iPhone app doesn't seem to have full functionality yet. It would be great to be able to use it more. Review collected by and hosted on G2.com.

Recommendations to others considering TouchPoint Church Management Software:

give it a try. Review collected by and hosted on G2.com.

What problems is TouchPoint Church Management Software solving and how is that benefiting you?

Church database. Finding people's names/info quickly. pictures would be helpful as well. Review collected by and hosted on G2.com.