TouchPoint Church Management Software Reviews & Product Details

It is a powerful database software program that has the ability to do as much as you would need and more. It is cloud based so it can be accessed from anywhere with an internet connection.

There is an app that can be developed for your organization and then staff and church members can easily find information and register for events from their mobile devices. Our pastoral team also has access to the full database via the app. That means no more having to call the office to get someone's phone number or address when they are not in the church. If they are doing a pastoral visit, they can use the app to find the church member, locate their address, and it automatically is linked to GPS software to give them driving directions! Review collected by and hosted on G2.com.

TouchPoint is not very user-friendly and so is not easy to learn. We have an admin who is learning how to use the database for different functions. Each month we have an admin team lunch meeting where she teaches us a new function available or necessary to using TouchPoint. She develops handouts with step by step instructions for how to do that task and distributes them. Each admin. keeps a binder with these instructions in it so that we can refer to it as needed. If we didn't have this system in place we would all be lost trying to figure out how to do anything! Review collected by and hosted on G2.com.

I love having all the information I need at one stop, I love being able to text, e-mail, map, right there on the page, I love printing yearly statements with one click of a button, I love the registration capabilities, I love the helpful videos, and I loved the few instructional webinars! Review collected by and hosted on G2.com.

I takes a bit to figure out how to set some of the features up-not being an IT person. I wish there were a lot more videos on how to set some basics up initially-after they are set up-they are a breeze. Review collected by and hosted on G2.com.

The product is amazingly easy to use and goes about as an interface for the whole office notwithstanding when some staff individuals are out on appearance, get-away, emergency clinic duty.... It is useful in monitoring exact socioeconomics and insights for our congregation on a part instructive dimension, yet additionally in a money related sense too. The capacity to likewise acknowledge credit/charge card exchanges effectively through a straightforward connection on our site has expanded commitments, tithes, and contributions by a lot. TouchPoint likewise enables our ministers to realize who has chatted with whom and furthermore for our chief minister to dole out errands to relate ministers; adequately designating undertakings and visits over the whole peaceful staff. As the budgetary secretary, I use the Touch Point programming for staying aware of commitment records just as yearly capital promise battles. Review collected by and hosted on G2.com.

Only real hate is after using the Search Builder, in order to make changes to individual profiles or select groups, it requires using the Tag feature which includes multiple steps. Would welcome as quicker editing feature. Review collected by and hosted on G2.com.

The ease of use for searching and reporting is by far better than what we had. We often had to call the former company to have them help us do searches and queries because we could never figure out the complicated syste. I absolutely love the people search option and the tools available now. Simply type the first letter of first and last name and it pops up! Being able to email straight out of a group is priceless. Review collected by and hosted on G2.com.

The learning curve seemed daunting at first, but it really wasn't that hard. I really wish the app was more robust for the everyday member. While I enjoyed the training, I feel that it is quite costly. The price for the product and the annual fee is spot on! The training is too much for what it is, in my opinion. Review collected by and hosted on G2.com.

I love that everyone on our church staff is connected now that we're using TouchPoint. When one person hears of a congregational need, they can easily look at person's TP profile and see what ministries and groups that person is a part of. We do a better job caring for our people now that we're using TouchPoint Review collected by and hosted on G2.com.

The growing pains have been intense in some cases. It's never easy to adopt a new system, and moving to something that is new for EVERYONE on our staff has been difficult in some cases. The work is worth it in the end, but some days have been hard in getting everyone on board. Review collected by and hosted on G2.com.

I like being able to access for family info, attendance, birthdays, child care events and login, etc. It allows me to communicate with parent's by grade or in a group without having to manual type in each email address. It is incredibly helpful during events that I am able to set-up a login and have stickers that print to help with the safety and security of our nursery. We are able to be mobile on Sunday mornings as we check in teachers - super helpful so they can get to where they need to be. Review collected by and hosted on G2.com.

There is not an easy way to set-up children in divorced parent situations whose parents both attend our church. The child has to be set-up under one parent- this has caused some frustration for the parents and sometimes made it complicated for us to explain.

A separate issues regarding checking in children is that Allergies must be entered on the check-in screen not in the system. I cannot pull up a child in Touchpoint and see their allergy- I must print thier name tag or go to the check-in screen. It would be helpful in planning activities to have this info readily available. Review collected by and hosted on G2.com.

The software fit our organization when we first changed to it around 2007. Review collected by and hosted on G2.com.

Our internal processes and needs for our church management software has changed since we first switched to it. TouchPoint has not kept up with our changing needs or provided upgrades that are on par with its competitors. That is why we are looking to change to another church management system. Features provided by Church Community Builder, Planning Center, Rock RMS, and others more fit what we're now looking for in a church management system that helps us solve the problems we have with small group management, volunteer management and scheduling, check ins, providing easy to use tools that can be given to volunteer leaders to use and manage groups that they lead, workflows for guests/new members/volunteers, etc. Review collected by and hosted on G2.com.

The Touchpoint interface allows me to easily and quickly understand who our church members are and how to bring our new guests into the fold and help them get involved. Review collected by and hosted on G2.com.

The email aspect of Touchpoint could use some work. The drafting method used by the software is complicated and becomes confusing. I think once a draft is made, every time I hit "save" it should save my new draft as a Microsoft product would. I believe we rarely have use of an old draft. Every time I need to fix a typo, an entirely new draft is created and my draft tab becomes bogged down quickly. Review collected by and hosted on G2.com.

We send out a weekly newsletter that people like, and use it to sign people up for events. Review collected by and hosted on G2.com.

It is hard to communicate, and hard to learn. It feels like you need to have a staff person who can dedicate hours to running it for you. I have church members asking me how to use the App and I am embarrassed to tell them I have no idea. We received training, but the facilitator went so fast that we just turned off our microphones and laughed. The training we terrible. Review collected by and hosted on G2.com.