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Toucan Reviews & Product Details

Toucan Overview

What is Toucan?

Toucan is a customer-facing analytics platform that empowers companies to drive engagement with data storytelling. With the best customizable end-user experience across any device, over 4 million Toucan stories are viewed each year. Toucan's no-code, cloud-based platform cuts development costs and time to value with a fast, seamless implementation. Users can connect to any data, cloud-based or other, streaming or stored, using Toucan’s AnyConnect™ — a suite of hundreds of included connectors. Preparation of data is equally simple with Toucan YouPrep™ , a visual data readiness feature that lets business people perform tasks with data that would ordinarily require a data expert. Visualization takes the form of “data storytelling” where every chart is accompanied by context (like definitions), collaboration, and annotation so that users understand the “why” and not just the “what” of their data. And, to make getting started easier, Toucan includes an “App Gallery” of starter dashboards, GuidedDesign™ to aid the selection and layout of charts, and sample data sets for rapid prototyping. Finally, deployment and management are made easy with one-touch deployment from staging to production, easy embedding with web components or iFrames, and publishing to any device — web, smartphones, tablets, or kiosks/wall displays — in a single action. It’s all governed with row, role, or user-level security with a complete audit trail and on-boarding and engagement is aided by user automation and management functionality built-in.

Toucan Details
Product Website
Discussions
Toucan Community
Languages Supported
English, French, Italian, Spanish
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Product Description

Toucan Toco is focused on the development of data visualization software solutions for businesses to assist them in their decision making. It also offers Small Apps, applications that are able to analyze, correlate, and visualize sales, human resources, marketing, and financial data though mobile devices.

How do you position yourself against your competitors?

Toucan is built from the ground up to make the entire data insight process easy for business users. That means that users don’t need to write code or buy adaptors to connect to data. It means that users can combine stored and streaming data easily. It means that users don’t need to learn a proprietary data modeling language or use proprietary data stores to hold their data. Everything — even connecting to other BI/analytics tools is made easy by the Toucan platform.


Seller Details
Company Website
Year Founded
2015
HQ Location
Boston, Massachusetts
Twitter
@Toucan_Toco
2,466 Twitter followers
LinkedIn® Page
www.linkedin.com
84 employees on LinkedIn®
Description

Toucan is a customer-facing analytics platform that empowers companies to drive engagement with data storytelling. Ranked the #1 easiest to use analytics solution on G
Crowd, Toucan's no-code, cloud-based platform cuts custom development costs with a quick and easy implementation, even for non-technical builders. More than 350 organizations globally have trusted Toucan to engage their end users, from global corporations to fast-growth tech companies. End users view over 4 million Toucan stories each year.


Kilian B.
KB
Overview Provided by:

Recent Toucan Reviews

Simon A.
SA
Simon A.Small-Business (50 or fewer emp.)
4.0 out of 5
"Embedded Analytics at its best"
I've been using Toucan for several months now, and the tool perfectly fulfills its embedded analytics role. The interface is very pleasant compared...
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Impressive Platform for Collaborative Work"
Toucan's user-friendly interface and powerful collaborative features make team management and task delegation seamless. The intuitive design and sm...
Théo D.
TD
Théo D.Small-Business (50 or fewer emp.)
3.5 out of 5
"Embed Analytics for BtoB saas"
The simplicity with which it is possible to create visualizations and the ability to embed user-filtered data-visualizations.
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Toucan Media

Toucan Demo - Toucan - End-to-End Customer-Facing Analytics
Toucan gets used 3x more than the industry average.
Toucan Demo - Action Center
With Smart Alerts, built-in CTAs, and advanced collaboration, Toucan gives the "why" behind the "what". So...ready, set, ACTION!
Toucan Demo - Every Chart You Could Ever Want
With ready-made data apps to get you running NOW, and charts of every type and for every use-case, there'll be no more "blank page anxiety".
Toucan Demo - Instant Mobility
Build once, deploy anywhere. Instant Mobility and unconditional accessibility, no matter the device type or screen size.
Toucan Demo - Cloud Analytics
Accelerate time to insights + cut costs with Toucan's Guided Cloud Analytics. Any cloud, no problem.
Toucan Demo - Toucan AnyConnect
With dozens of included connectors, from Amazon to Snowflake (and everything in between), Toucan connects to nearly any data source in minutes. No more writing custom code or buying fragile adaptors, everything you need is built into Toucan.
Explore Toucan's innovative approach to data reporting and analytics. Learn how our platform simplifies complexity, offers seamless embedded analytics, and empowers teams with no-code deployment.
Play Toucan Video
Explore Toucan's innovative approach to data reporting and analytics. Learn how our platform simplifies complexity, offers seamless embedded analytics, and empowers teams with no-code deployment.
Play Toucan Video
Want to see what's changed in the new version of Toucan? Discover Toucan 3.0!
Play Toucan Video
Want to see what's changed in the new version of Toucan? Discover Toucan 3.0!
Play Toucan Video
Play Toucan Video

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166 Toucan Reviews

4.7 out of 5
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166 Toucan Reviews
4.7 out of 5
166 Toucan Reviews
4.7 out of 5

Toucan Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ToucanQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Simon A.
SA
Data Analyst
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Toucan?

I've been using Toucan for several months now, and the tool perfectly fulfills its embedded analytics role. The interface is very pleasant compared to many other tools.

You Prep, where data is prepared prior to visualization, is extremely comprehensive and offers a wealth of possibilities for your datasets.

Tiles and stories are very easy to build, and the various filtering and cross-filtering possibilities between graphs offer your users excellent data readability. The UI is top-notch.

Customization of each space is also beneficial in the case of customer specific dashboards.

The solution is also very easy to integrate into our platform. Review collected by and hosted on G2.com.

What do you dislike about Toucan?

The application is sometimes temperamental. But customer care and success are a great help at solving problems very quickly. Review collected by and hosted on G2.com.

What problems is Toucan solving and how is that benefiting you?

Toucan enables us to aggregate our data and make it available to our customers in just a few clicks. Review collected by and hosted on G2.com.

Randy W.
RW
Principal
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Toucan?

The platform is very flexible, comprehensive, and straightforward. It has powerful back-end capabilty. I often use direct SQL queries, but the platform has good data scrubbing and processing capabilities as well.

They have deployed a new Version 3 platform, and I am awaiting access to that. The company has made a lot of good changes that will reduced deployment time. Also, they have improved the pdf reporting which heretofore was weak. While performance is good most of the time, they are promising improved performance with this latest version. Review collected by and hosted on G2.com.

What do you dislike about Toucan?

I want the ability to have additional descriptive labels to forms. They have applied updates to the platform which has resulted in my site being unavailable to my customers. Customer support can take 2-3 days to get a response. Review collected by and hosted on G2.com.

Recommendations to others considering Toucan:

For me, the platform had the right combination of built-in capabilities with the ability to be very granular. The built-in menu framework allows for deeper insight into the story about the data in an easy-to-follow manner. When I initially started using the product, the queries (or 'connectors' ) were too generic and caused speed issues. I learned over time to design more connectors that were crafted to the analysis at hand and had a much better response. The people are accommodating and pleasant. They promise the ability to walk you through creating your first app, and they do deliver! Review collected by and hosted on G2.com.

What problems is Toucan solving and how is that benefiting you?

Helping ready-mix producers identify inefficiencies and waste in their production facilities. Using the platform, I've been able to segregate and separate all aspects of the production process, allowing for specific actions to be taken and then verified. Review collected by and hosted on G2.com.

Benoît L.
BL
CIO
Financial Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI
(Original )Information
What do you like best about Toucan?

Toucan allows the implementation of a wide range of connectors to link the company's various data sources. The "Storytelling" mechanism is well designed, allowing essential KPIs to be condensed on a primary dashboard and then enabling deeper exploration into the data. The tool quickly empowers business users in the implementation of their Dashboards. The IT department is mainly involved in the initial phases of data preparation and exposure, which greatly frees up IT resources on this type of project. Review collected by and hosted on G2.com.

What do you dislike about Toucan?

The solution does not yet offer all types of restitution, particularly scientific rendering modes (box plot, etc.). Review collected by and hosted on G2.com.

What problems is Toucan solving and how is that benefiting you?

Toucan has been able to provide significant human resources to support us in the implementation and handling of the tool. A periodic follow-up is done with our BSM to understand the developments made and ensure that the deployment of business dashboards is done correctly. Review collected by and hosted on G2.com.

Larbi S.
LS
Analyste Pricer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Toucan?

User-friendly and intuitive interface.

Wide range of data integration models.

Ideal for staying constantly informed about activity with the wide selection of available charts.

Coding is great, but adding a youprep step makes it even better.

Creation of applications and user management.

Customer support is proactive and always there to help us.

Allows us to visualize our ideas. Review collected by and hosted on G2.com.

What do you dislike about Toucan?

The lack of advanced customization such as drag and drop.

No option to manage data duplication.

The price can be an obstacle for small-budget companies. Review collected by and hosted on G2.com.

What problems is Toucan solving and how is that benefiting you?

Toucan allows me to monitor every variable related to my activity and enables me to create ephemeral stories based on current topics. It alerts me and provides a clear overview of all stakeholders in my business—products, customers, analysts, sales representatives, and business partners. This way, the alerts turn into actions, allowing me to track progress and see the results. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Toucan?

Toucan Toco permet des mises à jour en temps réel des données, facilitant la prise de décisions basées sur des informations toujours actuelles et pertinentes.

La gestion des droits d'accès est simple et efficace : il est possible de définir facilement qui peut accéder à chaque partie du tableau de bord en fonction des rôles, renforçant ainsi la sécurité et le contrôle des données.

De plus, l'outil est accessible à tous, avec une interface intuitive qui permet de créer et de visualiser des tableaux de bord sans nécessiter de compétences avancées en développement ou en analyse de données. Review collected by and hosted on G2.com.

What do you dislike about Toucan?

Toucan Toco présente des limites pour l'analyse de données complexes, notamment en manquant certaines fonctionnalités avancées disponibles dans des outils spécialisés, comme les analyses statistiques approfondies ou les algorithmes de machine learning.

De plus, il existe une limitation du nombre de tuiles sur la page d'accueil. Comme l'intégralité de la page est sauvegardée en une seule fois, cela peut poser problème lorsqu'il y a un grand volume de tuiles à gérer, entraînant des difficultés de performance et de gestion. Review collected by and hosted on G2.com.

What problems is Toucan solving and how is that benefiting you?

Problème : Je constate que la sécurité et le contrôle des données peuvent poser des défis.

Bénéfice : Avec Toucan Toco, je bénéficie d'une gestion facile des droits d'accès, ce qui garantit que seules les personnes autorisées peuvent voir ou modifier certaines données.

Problème : Je remarque souvent que les décisions sont prises sur des données obsolètes ou incomplètes.

Bénéfice : Grâce aux mises à jour en temps réel de Toucan Toco, je peux prendre des décisions basées sur des informations actuelles et pertinentes.

Problème : Les données peuvent être dispersées dans différents systèmes et sources, ce qui rend leur accès difficile.

Bénéfice : Avec cet outil, je peux centraliser les données provenant de diverses sources, facilitant ainsi l'accès et la visualisation cohérente des information Review collected by and hosted on G2.com.

Théo D.
TD
Responsable Data
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Toucan?

The simplicity with which it is possible to create visualizations and the ability to embed user-filtered data-visualizations. Review collected by and hosted on G2.com.

What do you dislike about Toucan?

All V3 documentation is in English, and more article need to be update Review collected by and hosted on G2.com.

What problems is Toucan solving and how is that benefiting you?

to be able to propose filtered data-visualization according to the role of the user and for all our customers Review collected by and hosted on G2.com.

Léa B.
LB
Product Owner
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI
(Original )Information
What do you like best about Toucan?

It is a very powerful tool that allows for many things impossible elsewhere.

Very versatile, Toucan Toco meets our need to put data in the hands of our users simply and automatically.

The support team is great! Review collected by and hosted on G2.com.

What do you dislike about Toucan?

The complexity of the tool at first glance. It's better to have already done data visualization even if it's not essential because we are supported in understanding the different concepts. Review collected by and hosted on G2.com.

What problems is Toucan solving and how is that benefiting you?

Our clients want to have data available to understand their use of our platform and to be able to take action if needed. Toucan allows us not to develop an internal tool and to have clear and up-to-date data. Thanks to Toucan, we have sharp and understandable graphs for everyone! Review collected by and hosted on G2.com.

Elena S.
ES
Member
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI
What do you like best about Toucan?

- We were well supported in the implementation of our project, and furthermore, there are many self-service resources and inspirations to replicate

- Ability to manage access at different levels to allow our clients to view their dashboards

- Readable and useful data presentation

- Ease of use thanks to No Code Review collected by and hosted on G2.com.

What do you dislike about Toucan?

- The graphs are customizable up to a certain point

- It would be interesting to have an AI that allows for checking and optimizing the setup of sorts/filters Review collected by and hosted on G2.com.

What problems is Toucan solving and how is that benefiting you?

- Drive the business through effective visualization of performance KPIs

- Provide added value to partners by sharing BI for their projects Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
EH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Toucan?

COMMERCIAL MODELS

open to discuss flexible commercial models

DATA VISUALISATION AND UI

1. They have thought about data storytelling and user experience when designing their charts. In general the are very easy to understand

2. visual storytelling of data - more attractive/user friendly than most tools. This was important to us as we are creating a customer facing product

SUPPORT

In general, good support team. reactive support on the majority of issues

DOCUMENTATION AND ONBOARDING

Good onboarding process

Good documentation (for basic things) and initially easy to learn how to use for creating simple charts.

DEVELOPMENT

intuitive data manipulation tools

FEATURES

Quite feature-rich (my favourites, teams/slack integration) Review collected by and hosted on G2.com.

What do you dislike about Toucan?

SELF HOSTING/IMPLEMENTATION

Not providing a full config files for the docker images on the ideal setup.

DOCUMENTATION

lacking/sparse/out of date documentation

SUPPORT

1. Not having a real support on Toucan features supposed to be not customer facing ..  (e.g. Toucan versioning, user adoption analytics app)

2. initial support for some issues created a lot of technical debt for us in the future - seem to focus on quick workarounds without thinking of any future

INTEGRATION

outdated connectors (ex databricks)

DEVELOPMENT

1.versioning/version control of apps not scalable for production

2.some features not immediately easy to set up for all parts of the product, i.e. translation, branding

3. Some issues which are important to us but not toucan's priority for addressing Review collected by and hosted on G2.com.

What problems is Toucan solving and how is that benefiting you?

My team was creating a customer facing analytics product (Toucan white-label) to sell.We have a small development team and Toucan allowed the data analysts in my team to concentrate on creating the content without worry about the display or UX which was already designed well in the Toucan product Review collected by and hosted on G2.com.

JB
Head of Product
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Toucan?

Integrating Toucan Toco in our product was made easy by the tools provided such as dashboard & stories preparation, YouPrep data manipulation, and generally speaking the overall administration console provided by Toucan Toco.

Customer support has always been reactive upon requests, and solutions were found quickly.

Using Toucan Toco applications we are able to provide our customers with several levels of analytics seamlessly. Review collected by and hosted on G2.com.

What do you dislike about Toucan?

Sometimes it can be difficult to really know how to pre-process data when we have a large dataset to manipulate.

We'd like to see a stronger support for data versioning (compared to staging and production modes) and have the ability to select a specific version of a story or dashboard to put in production. Review collected by and hosted on G2.com.

What problems is Toucan solving and how is that benefiting you?

Handling data visualisation on large datasets coming from users interaction on our platform. Providing state of the art data visualisation to our customers and have fast integration and update capabilities when new datasets emerge in our platform. Review collected by and hosted on G2.com.