# IXOPAY Reviews
**Vendor:** TokenEx  
**Category:** [Data De-Identification Tools](https://www.g2.com/categories/data-de-identification)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 17
## About IXOPAY
TokenEx is an enterprise-class tokenization platform that offers virtually unlimited flexibility in how customers can access, store and secure data. TokenEx works with multiple data-acceptance channels while maintaining a processor-agnostic approach, meaning we can tokenize and secure almost any data type – including PCI, PII, PHI and even unstructured data formats – and integrate with nearly any processor or endpoint.




## IXOPAY Reviews
  ### 1. Best solution for tokenization

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adam F. | SVP of Development Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 04, 2019

**What do you like best about IXOPAY?**

Our company likes TokenEx because they provide a secure payment iframe and transparent gateway, which allows us to reduce our PCI scope because our system never touches the card data. The tokens are not tied to a proprietary gateway so the tokens can be easily used across gateways and when switching gateways. The per-token cost is lower than other token providers. We also like that we can create sub accounts for our customers that we can manage globally.

**What do you dislike about IXOPAY?**

We haven't found anything significant we dislike.

**Recommendations to others considering IXOPAY:**

Tokenex is a robust, secure, scalable, portable, and competitively priced solution for tokenizing credit cards to reduce PCI scope.

**What problems is IXOPAY solving and how is that benefiting you?**

We are using TokenEX to reduce PCI scope and provide cross-gateway tokenization at a reasonable cost.

  ### 2. Great company! Great people to work with!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pete C. | IT Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 15, 2019

**What do you like best about IXOPAY?**

We had and have a great experience with TokenEx! The first initial contact and communication was clear and very conductive. We are pleased with the service and the cost. Most of all we have a peace of mind knowing that our customer's data is secure and accessible. We love the API that we use to automate some of our online tools to speed our productivity. 

**What do you dislike about IXOPAY?**

There is nothing to dislike in an excellent business.

**Recommendations to others considering IXOPAY:**

TokenEx services are the must-have for small to enterprise level businesses. 

**What problems is IXOPAY solving and how is that benefiting you?**

Customer data security. We don't need to worry about meeting the compliance requirements as if we would store the data. Also we don't worry about data backup.

  ### 3. Data exchange

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** February 15, 2019

**What do you like best about IXOPAY?**

Easy API integration and no secure data stored in our environment. 

**What do you dislike about IXOPAY?**

Reporting capabilities on the website. It is not possible to generate specific reports for our end customers like a monthly report as well as we don't see the usage history past 30 days. Our customers are interested in having more details than just a 30 day report.

**What problems is IXOPAY solving and how is that benefiting you?**

The business requirement was to exchange secure information like credit card numbers or social secure numbers through a PCI compliant interface without storing data (best case) in our environment. This is why we realized this solution for our chat exchanging the data from the website (customer) to the agent. This was used because the customer is using multiple payment vendors and needs to do the payment by the agent,.

  ### 4. Always a prompt response.  Process works all the time.  Issues which rarely happen are fixed fast.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Brandon J. | Senior Software Developer, Non-Profit Organization Management, Enterprise (> 1000 emp.)

**Reviewed Date:** February 05, 2019

**What do you like best about IXOPAY?**

Time it takes to get tickets closed.  I get a response right away, and the resolution is always faster than I would expect.

**What do you dislike about IXOPAY?**

No negative feedback to provide, I have been impressed at the product.

**Recommendations to others considering IXOPAY:**

Best IT related customer support I have experienced.  Their processes work as advertised as well.  When requesting changes to our configuration, they respond quickly.  Submitting tickets is easy, and they respond quickly.  

**What problems is IXOPAY solving and how is that benefiting you?**

We use token vault for credit card numbers.  This has reduced our PCI exposure and environments drastically.  Our internal PCI footprint is so much smaller.

  ### 5. Although technical,  the approach is understandable.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Paul K. | Project Specialist, Religious Institutions, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 04, 2019

**What do you like best about IXOPAY?**

The excellent customer support. They are very responsive and quickly understand your questions. Easy to work with.

**What do you dislike about IXOPAY?**

The fact that you have to eventually reset your password. But I guess since they are a Web security company, that makes sense. It's just a hassle.

**Recommendations to others considering IXOPAY:**

Take the time to ask questions to learn the software well. It may seem confusing at first, but once you get it, the whole process is quite simple.

**What problems is IXOPAY solving and how is that benefiting you?**

A means to be able to store credit card numbers for later retrieval and use.

  ### 6. Great service, and fast/thorough support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Russ P. | IT Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 04, 2019

**What do you like best about IXOPAY?**

The interface works well, all the information that you might need is available right away. Working with the support team to create some customized reporting and passthrough files was easy and very well managed.

**What do you dislike about IXOPAY?**

Nothing. Very happy with the service. I can't think of anything that stands out.

**Recommendations to others considering IXOPAY:**

Great and reliable product. Extensive support and examples are available for product implementation.

**What problems is IXOPAY solving and how is that benefiting you?**

Ease of PCI compliance. We have been able to modify our systems to work with TokenEx so that our PCI scope was greatly reduced.

  ### 7. Sr Software Engineer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ravi G. | Sr Software Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 04, 2019

**What do you like best about IXOPAY?**

They are super professional and their customer service is always on point. Their tech team is always available and always able to resolve issues super fast.

**What do you dislike about IXOPAY?**

I have nothing specific to mention over here. My experience with them has been great.

**What problems is IXOPAY solving and how is that benefiting you?**

Our PCI requirements were resolved super fast with them. And I think using them our builds and our needs has been resolved very easily. 

  ### 8. Secure. Scalable. Trustworthy. I wouldn't trust my PCI data with anyone else!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Josh B. | Owner, Business Application Developer, Government Administration, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 19, 2019

**What do you like best about IXOPAY?**

I've done multiple integrations with TokenEx for PCI and PII and have had nothing but a great experience with their technical and non-technical support. They are always spot-on and have a great non-production region for you to test in. Great service!

**What do you dislike about IXOPAY?**

There isn't much to dislike... I'd say that it's a pain to login via two-factor-auth into the DEV region, but that's about it :-)

**What problems is IXOPAY solving and how is that benefiting you?**

We're using TokenEx for encryption of card data along with their credit card gateway services. We integrated with several payment vendors very easily and their API was spot on!

  ### 9. Great tool to keep SAQ A compliant

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 13, 2019

**What do you like best about IXOPAY?**

The transparent gateway is my favorite feature as it allows us to use processors that did not have a SAQ A compliant integration method at the time. 

**What do you dislike about IXOPAY?**

Nothing now. My only gripe was from the old version where you were limited to how much CSS you could use. 

**Recommendations to others considering IXOPAY:**

No brainer. The only way to go when having to deal with multiple payment processors. 

**What problems is IXOPAY solving and how is that benefiting you?**

We are using TokenEx to tokenize card data and it allows us to stay SAQ A compliant when some processors we have worked with offer no such solution. 

  ### 10. A very stable and reliable system

**Rating:** 4.5/5.0 stars

**Reviewed by:** Iulian J. | Development Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 06, 2019

**What do you like best about IXOPAY?**

The ease of integration and use, also the great customer support.

**What do you dislike about IXOPAY?**

There is nothing that we dislike, everything went smoothly so far.

**What problems is IXOPAY solving and how is that benefiting you?**

We use TokenEx for about 5 years already to tokenize and store credit card information. TokenEx proved to be a great solution for us in terms of PCI.

  ### 11. Excellent Partnership

**Rating:** 4.5/5.0 stars

**Reviewed by:** Michael P. | Technical Engagement Manager, Computer Software, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 04, 2019

**What do you like best about IXOPAY?**

TokenEx provides a very high level of customer support- both from a technical and feature specific standpoint. They are excellent at helping us solve problems and brainstorm ideas for new processes

**What do you dislike about IXOPAY?**

So far, we have not encountered anything to dislike about TokenEx.

**Recommendations to others considering IXOPAY:**

LEverage their market expertise and their API's to save you time and money.

**What problems is IXOPAY solving and how is that benefiting you?**

TokenEx supports the tokenization of our transactions (from our cloud platform) as well as the migration of credit card data from one system to another.

  ### 12. Great Platform!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 12, 2019

**What do you like best about IXOPAY?**

Focused on doing what they do... really well. The TokenEx team is really friendly and always great to work with. They touch base from time to time to make sure things are going well. The transparent gateway is awesome -- allows us to build direct integrations with various parties while still using TokenEx for tokenization.

**What do you dislike about IXOPAY?**

I'd like to see TokenEx partner with the Card Brands to offer account updater directly via TokenEx. :) 

**Recommendations to others considering IXOPAY:**

Talk to the team. I'd recommend using TokenEx to anyone needing tokenization. Definitely reduces the load from our team!

**What problems is IXOPAY solving and how is that benefiting you?**

TokenEx helps us decrease our PCI scope and helps us 

  ### 13. Great Token Service

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 12, 2019

**What do you like best about IXOPAY?**

I receive quick answers to support tickets I create and receive clear answers to my questions. Great Job!

**What do you dislike about IXOPAY?**

I am only able to submit tickets via the ticket portal, not the phone.

**What problems is IXOPAY solving and how is that benefiting you?**

We have been able to expedite our token process to get our customers payment processing up in no time.

  ### 14. TokenEx Works

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Sports | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 04, 2019

**What do you like best about IXOPAY?**

We've been using TokenEx for a couple of years and I have never had to think about the reliability of this service.  During the transition to TLS1.2, they were very helpful in the transition. The website is well documents.

**What do you dislike about IXOPAY?**

A more robust sample code library would be helpful, but there is all the needed information in the support pages to get the job done.

**Recommendations to others considering IXOPAY:**

Support calls are quickly answered and knowledgeably answered. 

**What problems is IXOPAY solving and how is that benefiting you?**

We are tokenizing Credit card and Social Security numbers for batch retrieval.

  ### 15. Easy to integrate and very stable platform.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 15, 2019

**What do you like best about IXOPAY?**

The ease of use and the hands-on customer support.

**What do you dislike about IXOPAY?**

The static key that is used for tokenization request authentication? Would be great if it was dynamic.

**What problems is IXOPAY solving and how is that benefiting you?**

Tokenization of customer card data to make future check out faster and safer.

  ### 16. Tokenex offer good and stable service for tokenize/detokenize an a affordable price

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 05, 2019

**What do you like best about IXOPAY?**

The best is the service, we never had any problem consuming api for tokenize/detokenize. Also price is good.

**What do you dislike about IXOPAY?**

Very limit options in reports, and filters. Would be great to have more fields to do searchs.

**What problems is IXOPAY solving and how is that benefiting you?**

We use tokenex to store/tokenize/detokenize sensitive customers data.

  ### 17. TokenEX Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 04, 2019

**What do you like best about IXOPAY?**

Well documented API's and excellent customer support

**What do you dislike about IXOPAY?**

Did not face any technical issues yet and nothing to complain

**What problems is IXOPAY solving and how is that benefiting you?**

CC Tokenization


## IXOPAY Discussions
  - [What is tokenization?](https://www.g2.com/discussions/tokenization) - 1 comment, 1 upvote

- [View IXOPAY pricing details and edition comparison](https://www.g2.com/products/tokenex-ixopay/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-17+20%3A50%3A51+-0500&secure%5Bsession_id%5D=9411a1f1-934d-449f-b259-7d4da600d010&secure%5Btoken%5D=89cca380cdee1036306943ad2542cad27b59901c915d9dd605f53e5657fb75f6&format=llm_user)

## IXOPAY Features
**Functionality**
- Durability
- Envelope Encryption
- Automation

**Payment Processing**
- Encryption
- Credit Card Processing
- Mobile Payments
- Digital Wallet Integration

**Compliance**
- GDPR compliant
- CCPA compliant

**Architecture**
- Unified API
- POL
- Integrations

**Generative AI**
- AI Text Generation

**Encryption**
- File Transfer Encryption
- Data Encryption
- Document Encryption

**Compliance**
- Access Management
- At-Risk Analysis
- DLP Configuration
- Sensitive Data Compliance

**Availability**
- API/Integrations
- Service Integration
- Regional Support
- Scalability

**Administration**
- Reporting & Analytics
- E-commerce Integration
- Processing Fees
- POS Integration
- Omnichannel
- Levels 1 & 2
- Level 3

**Functionality**
- Static pseudonymization
- Dynamic pseudonymization
- Batch de-identification

**Processing**
- Validation
- Automation
- Cross Border
- Routing
- Reconciliation

**Monitoring - IT Risk Management**
- AI Monitoring

**Compliance**
- Authentication
- Policy Enforcement
- Access Management

**Administration**
- Database Management
- Deduplication 
- Backup
- API / integrations

**Administration**
- Auditing
- Compliance
- Management Console

**Connectivity**
- Mobile SDK
- Web services APIs

**Payment Options**
- Multi-Currency
- Online payment portal

**Risk & Compliance**
- Failed payments
- Tokenization
- Compliance

**Agentic AI - IT Risk Management**
- Autonomous Task Execution
- Multi-step Planning

**Management**
- Backup
- Recovery
- File Management
- Anomaly Detection

**Security **
- Multi-Factor Authentication
- Data Transport
- Data Types
- Security Tools

**Security**
- POS Verification

**Analytics**
- Consolidation
- Optimization
- Fraud

**Platform**
- Accounting integration
- E-commerce Integration

**Agentic AI - Payments Orchestration**
- Autonomous Task Execution
- Cross-system Integration

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