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Seems to have all the features we are looking for, unfortunately, nothing works as advertised. Review collected by and hosted on G2.com.
Terrible customer support, the most basic things don't work. Multiple text messages into their help center lands you with people who just don't bother giving you answers that make any sense, pretty sure they don't have any support people and use some artificial intelligence solution instead. Either way, it's a horrible customer onboarding experience which leads to making customers not just wanting to walk away, but leaves them angry and frustrated. Review collected by and hosted on G2.com.
18 out of 19 Total Reviews for Tokeet
Tokeet makes it super easy to manage my rental listings across different sites. I love how it updates prices automatically to keep me competitive. Review collected by and hosted on G2.com.
Getting everything set up was a bit of a hassle at first. It took some time to learn how to use all its features effectively. Review collected by and hosted on G2.com.
I love Tokeet's flexible pricing structure which means I only pay for the features that I need, It is making a cost-effective solution for my rental management needs. I’ll recommend this affordable platform. Review collected by and hosted on G2.com.
I hope as my business grows, Tokeet continues to adapt its pricing tiers to offer even more tailored options for large-scale operators. Review collected by and hosted on G2.com.
I’m using the both mobile and web version, but the native mobile applications for iOS and Android are fantastic. They're fast, intuitive, and make managing large operations feel effortless. Review collected by and hosted on G2.com.
While the mobile app is great and fantastic, I would suggest there were more customization options for the dashboard and reports. Review collected by and hosted on G2.com.
The customer support team is always available and ready to help with any issue, big or small. It's reassuring to know that assistance is just a call away. Review collected by and hosted on G2.com.
While support is great, I've found the documentation could be a bit more detailed in some areas. Review collected by and hosted on G2.com.
The comprehensive property care and maintenance scheduling feature has made managing service providers and ensuring high standards of property upkeep effortless. Also, the visual checklists and real-time updates keep every task on track. Review collected by and hosted on G2.com.
Nothing that I would complain about in this product. Review collected by and hosted on G2.com.
They have a basic set of tools for property management, althoug it gets quickly expensive when you use all the stuff - more expensive than their competitors. They claim to have a good support, but really no issues are being solved. Review collected by and hosted on G2.com.
I was lied to several times during the pre sales. John P., their sales guy even missed first scheduled call with me, without an apology and came late to a re-scheduled one, which was hude waste of time on my side. They also claim that thay are a large multinational company with main office in the US, but that office is nowhere to be found and there is pretty much one person responsible for everything (John P.). I would not recommend their service at at all - shady company with shady practices. When I wrote a review on a different website for them, their CEO tried to take the review down claiming that they never spoke to me. Totally ridiculous, save yourself time and try a competition. I would suggest you Hostaway, Hostfully or OwnerRez, based on my extensive research and what I tried. Review collected by and hosted on G2.com.
I was happily surprised by its efficiency and ease of use. Review collected by and hosted on G2.com.
I would like certain additional features, but given how much time it saves me, I am ecstatic with their offering. Review collected by and hosted on G2.com.
I’m impressed with Tokeet's dynamic pricing tool that automatically adjusts my rental rates, ensuring I'm always competitive. Review collected by and hosted on G2.com.
It can be a bit pricey for small rental owners who are just starting and trying to keep costs low. Review collected by and hosted on G2.com.
Well, the automation features in Tokeet, especially for guest communication and invoicing, have freed up a significant amount of my time, allowing me to focus on strategic growth. Review collected by and hosted on G2.com.
While the automation setup is powerful, a guided setup wizard for new users would make the initial configuration easier. Review collected by and hosted on G2.com.
Tokeet empowers me with real-time access to booking calendars, financial reports, and guest communications, all from one dashboard. This integration simplifies decision-making and operational efficiency. Review collected by and hosted on G2.com.
More detailed tutorials or webinars on leveraging advanced features would enhance user competency and adoption. Review collected by and hosted on G2.com.
