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Tokeet Reviews & Product Details

JB
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Tokeet?

The automation features are very simple to use, so my company is basically handling all of the standard rental communications/inquiries on its own now. I had a couple other rental management programs before this one and they never got the automation part right...it's extremely important to me.

There's also the calendar I have to mention - this is by far the best master calendar feature I've seen yet. They sync up 8 different channels and 6 properties of mine into something I can actually read. The amount of control I have here is crazy too. Review collected by and hosted on G2.com.

What do you dislike about Tokeet?

I don't want to be one of those people who just harps on and on about how a company is the best in the world, so I'll mention something: it takes a few days to fully understand the program. There's a ton of features and they put a lot of control in your hands. Synching up all the channels is the easy part, but you'll need to read through the documentation to really start learning how to do more complex stuff like making more complex automation templates and stuff. Review collected by and hosted on G2.com.

Recommendations to others considering Tokeet:

They are the only short term rental management software company that seems to have a trial period - that's the route I took, and the decision to continue using them and switch my whole business over followed shortly after. Review collected by and hosted on G2.com.

What problems is Tokeet solving and how is that benefiting you?

My whole business is 100% more efficient. I have always used software management programs to run my business, so I can't tell you how hard it is without them. But I can tell you that compared to the others, Tokeet seems to be the most advanced, and they definitely have much a much better price than the others I used. The amount of stuff I can get done in a day now has improved so much because I'm not caught up struggling with the details - stupid listing errors, keeping track of 1000 guest inquiries, talking to my cleaning lady every time a customer checks out - I don't even touch that stuff anymore! Review collected by and hosted on G2.com.

Tokeet Overview

What is Tokeet?

If your properties are not booked as fully as you would like, you may naturally turn to using more than one channel, also called an Online Travel Agency. As soon as you do that, you have the issue of making sure that when a guest books your place on one site, you show it as booked on the others. You also have to set different rates per channel if you want to collect the same amount, and you have to monitor multiple inboxes. Tokeet’s Channel Manager will automatically do those updates as well as centralize your operations so that all calendar management, guest communications, price-setting, invoicing, reporting, and owner reports are done in one tool. Once you’re set up with Tokeet, you rarely have to log on to the channels at all. In addition, Tokeet add-on products support automatic price optimization, message automation, service provider management, digital signatures, and website building.

Tokeet Details
Discussions
Tokeet Community
Languages Supported
English, Spanish
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Product Description

Easy Channel Management, Send Invoices and Accept Online Payment, and Seamlessly Integrated Contract Signatures


Seller Details
Seller
Tokeet
Year Founded
2015
HQ Location
Toronto, ca
Twitter
@tokeetapp
204 Twitter followers
LinkedIn® Page
www.linkedin.com
29 employees on LinkedIn®
Description

Tokeet Inc. is a software company dedicated to the short-term rental industry. Our mission is to develop software solutions that makes short-term rental management easy and efficient, without compromising on sophisticated, enterprise level features. We're passionate about this goal and, as short-term rental owners ourselves, believe in our software.


JB
Overview Provided by:

Recent Tokeet Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"Tokeet automations free up valuable time"
Well, the automation features in Tokeet, especially for guest communication and invoicing, have freed up a significant amount of my time, allowing ...
Artem H.
AH
Artem H.Small-Business (50 or fewer emp.)
5.0 out of 5
"Empowering growth with flexible pricing"
I love Tokeet's flexible pricing structure which means I only pay for the features that I need, It is making a cost-effective solution for my renta...
LH
Larry H.Small-Business (50 or fewer emp.)
5.0 out of 5
"Tokeet, a wonderfully superior product!"
I was happily surprised by its efficiency and ease of use.
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Tokeet Media

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18 out of 19 Total Reviews for Tokeet

4.3 out of 5
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18 out of 19 Total Reviews for Tokeet
4.3 out of 5
18 out of 19 Total Reviews for Tokeet
4.3 out of 5

Tokeet Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Noman I.
NI
Senior Frontend Engineer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Tokeet?

Tokeet makes it super easy to manage my rental listings across different sites. I love how it updates prices automatically to keep me competitive. Review collected by and hosted on G2.com.

What do you dislike about Tokeet?

Getting everything set up was a bit of a hassle at first. It took some time to learn how to use all its features effectively. Review collected by and hosted on G2.com.

What problems is Tokeet solving and how is that benefiting you?

Tokeet has taken the stress out of managing my properties. Now, I spend less time on scheduling and payments and more on making my rentals better for guests. This has helped me get more bookings and increase my earnings. Review collected by and hosted on G2.com.

Artem H.
AH
Sales Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Tokeet?

I love Tokeet's flexible pricing structure which means I only pay for the features that I need, It is making a cost-effective solution for my rental management needs. I’ll recommend this affordable platform. Review collected by and hosted on G2.com.

What do you dislike about Tokeet?

I hope as my business grows, Tokeet continues to adapt its pricing tiers to offer even more tailored options for large-scale operators. Review collected by and hosted on G2.com.

What problems is Tokeet solving and how is that benefiting you?

The flexible pricing has allowed me to leverage Tokeet's powerful features within my budget, supporting my business's growth without overspending on unnecessary functionalities. Review collected by and hosted on G2.com.

Ghulam A.
GA
Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Tokeet?

I’m using the both mobile and web version, but the native mobile applications for iOS and Android are fantastic. They're fast, intuitive, and make managing large operations feel effortless. Review collected by and hosted on G2.com.

What do you dislike about Tokeet?

While the mobile app is great and fantastic, I would suggest there were more customization options for the dashboard and reports. Review collected by and hosted on G2.com.

What problems is Tokeet solving and how is that benefiting you?

Tokeet has solved the issue of managing my rentals remotely, which is a huge plus for me. The ability for staff to check in and access instructions on-the-go has significantly improved our operational efficiency. Review collected by and hosted on G2.com.

Abdullah K.
AK
Developer / Founder / CEO
Computer Software
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Tokeet?

The customer support team is always available and ready to help with any issue, big or small. It's reassuring to know that assistance is just a call away. Review collected by and hosted on G2.com.

What do you dislike about Tokeet?

While support is great, I've found the documentation could be a bit more detailed in some areas. Review collected by and hosted on G2.com.

What problems is Tokeet solving and how is that benefiting you?

Whenever I've encountered an issue or had a question about how to use a particular feature, Tokeet's support team has been there to guide me through, ensuring minimal disruption to my business. Review collected by and hosted on G2.com.

Victoria B.
VB
Brand Representative
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Tokeet?

The comprehensive property care and maintenance scheduling feature has made managing service providers and ensuring high standards of property upkeep effortless. Also, the visual checklists and real-time updates keep every task on track. Review collected by and hosted on G2.com.

What do you dislike about Tokeet?

Nothing that I would complain about in this product. Review collected by and hosted on G2.com.

What problems is Tokeet solving and how is that benefiting you?

Tokeet's property care features have solved the logistical challenges of coordinating maintenance and cleaning schedules, ensuring my properties are always guest-ready. Review collected by and hosted on G2.com.

Jan S.
JS
Founder
Real Estate
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Tokeet?

They have a basic set of tools for property management, althoug it gets quickly expensive when you use all the stuff - more expensive than their competitors. They claim to have a good support, but really no issues are being solved. Review collected by and hosted on G2.com.

What do you dislike about Tokeet?

I was lied to several times during the pre sales. John P., their sales guy even missed first scheduled call with me, without an apology and came late to a re-scheduled one, which was hude waste of time on my side. They also claim that thay are a large multinational company with main office in the US, but that office is nowhere to be found and there is pretty much one person responsible for everything (John P.). I would not recommend their service at at all - shady company with shady practices. When I wrote a review on a different website for them, their CEO tried to take the review down claiming that they never spoke to me. Totally ridiculous, save yourself time and try a competition. I would suggest you Hostaway, Hostfully or OwnerRez, based on my extensive research and what I tried. Review collected by and hosted on G2.com.

What problems is Tokeet solving and how is that benefiting you?

It is a basic PMS with basic functions, such as Channel Manager or message automation. However, after speaking to a couple of previous Tokeet users, their channel manager has large double booking issue, which has not been solved to date (although they claim different and would tell you anything to sell you stuff). There are much better options on the market, with better funcionality and reliability, and for less bucks. Review collected by and hosted on G2.com.

LH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Tokeet?

I was happily surprised by its efficiency and ease of use. Review collected by and hosted on G2.com.

What do you dislike about Tokeet?

I would like certain additional features, but given how much time it saves me, I am ecstatic with their offering. Review collected by and hosted on G2.com.

What problems is Tokeet solving and how is that benefiting you?

It helps me manage my properties, freeing up time to find other investments Review collected by and hosted on G2.com.

Michal H.
MH
Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Tokeet?

I’m impressed with Tokeet's dynamic pricing tool that automatically adjusts my rental rates, ensuring I'm always competitive. Review collected by and hosted on G2.com.

What do you dislike about Tokeet?

It can be a bit pricey for small rental owners who are just starting and trying to keep costs low. Review collected by and hosted on G2.com.

What problems is Tokeet solving and how is that benefiting you?

Tokeet helped me to optimize my pricing strategy and automate booking processes, leading to increased occupancy rates and higher income. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Tokeet?

Well, the automation features in Tokeet, especially for guest communication and invoicing, have freed up a significant amount of my time, allowing me to focus on strategic growth. Review collected by and hosted on G2.com.

What do you dislike about Tokeet?

While the automation setup is powerful, a guided setup wizard for new users would make the initial configuration easier. Review collected by and hosted on G2.com.

What problems is Tokeet solving and how is that benefiting you?

Tokeet has streamlined repetitive tasks, enhancing operational efficiency and ensuring no guest query or payment reminder goes overlooked. Review collected by and hosted on G2.com.

Verified User in Architecture & Planning
UA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Tokeet?

Tokeet empowers me with real-time access to booking calendars, financial reports, and guest communications, all from one dashboard. This integration simplifies decision-making and operational efficiency. Review collected by and hosted on G2.com.

What do you dislike about Tokeet?

More detailed tutorials or webinars on leveraging advanced features would enhance user competency and adoption. Review collected by and hosted on G2.com.

What problems is Tokeet solving and how is that benefiting you?

Eliminated the need for multiple software solutions, consolidating property management tasks and reducing costs. Review collected by and hosted on G2.com.