Experience delineation for guests. Customer service team is fantastic. Singular backend platform versus other companies' app vs web portals. Review collected by and hosted on G2.com.

Some common sense quality of life issues need to be fixed, such as trying to create multiple closed days in a row. Review collected by and hosted on G2.com.

Tockk has had amazing customer service and has really helped us hone in on our business. Deposits have decreased cancellations dramatically since we started taking them and integration into our day-to-day has been smooth as possible. The biggest thing I respect about talk is that they have not changed their pricing since we signed up with them 6+ years ago. This goes along way with us. Review collected by and hosted on G2.com.

There are often a lot of changes to the platform which can make it slightly difficult to train staff. I will say that the communications on the changes are quite good. Review collected by and hosted on G2.com.

After years of using TOCK as a business and consumer, I find it very easy to navigate. It is most up to date with new and high end dining. Review collected by and hosted on G2.com.

It can be a little difficult at first using TOCK as a restaurant. There are little trick and tips to navigate it easier but at times it can be time consuming. Review collected by and hosted on G2.com.

Integrations between our ecommerce system to pull in details about guests. Review collected by and hosted on G2.com.

Some of the functionality that would work best for our team isn't available, such as the ability to make multiple experiences available on one table. There are some features that are very intuitive, but others that are not as easy to utilize. Review collected by and hosted on G2.com.

Having sections for guest notes, easy to reference icons, and team access to accounts is helpful. It helps the team to communicate prior to visits leading to a seamless experience for the guest. Review collected by and hosted on G2.com.

I wish businesses could edit user names and email addresses. With our integration in our CRM it often creates duplicate acocunts for guests who misspell their name or email and we can't merge the accounts becuase it won't corredtly map back to Tock (i.e. if they are a club member) Review collected by and hosted on G2.com.

We love the ease of use across all our restaurants. The ability to take deposits and payments for events has been a huge part of why we switched to Tock and why we love it. Review collected by and hosted on G2.com.

Sometimes the app updates frequently and is disruptive for service. Review collected by and hosted on G2.com.

Tock is efficent and easy to use for making reservations. The guest communication and integration is better than most. Review collected by and hosted on G2.com.

it's sometimes a little unintuitive and could be eaiser to navigate through reports and reservation management Review collected by and hosted on G2.com.

At our vineyard and winery the best features of Tock are the CRM capabilities that allow our staff to leave and read insights about our clients as well as its integrations in our POS software Review collected by and hosted on G2.com.

There are not many! That said, we do wish there was a better system for holding credits for no shows Review collected by and hosted on G2.com.

The accessbility for front end user and easy to navigate on platform. Review collected by and hosted on G2.com.

The lack of comprehensive reports on the back end. Review collected by and hosted on G2.com.

I enjoy the ease of use offered by the dashboard and the lightning fast response time whenever I need a customer service issue addressed. Review collected by and hosted on G2.com.

I believe a quicker blueprint application process could be helpful to make seasonal changes on the fly. Review collected by and hosted on G2.com.