Verified User in Hospitality
UH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
"Tock Review from the Fairmont Grand Del Mar"
4.5/5
What do you like best about Tock?

Tock is very user friendly and gives you all the information you need at the touch of your fingertips. We utilize Tock in our every-day operation and it provides an accurate outlook at what reservations your operation has for the day. Review collected by and hosted on G2.com.

What do you dislike about Tock?

While Tock is generally user-friendly, there are a few reports you have to navigate through different tabs to be able to run Review collected by and hosted on G2.com.

Lindsey K.
LK
Lindsey K.
Mid-Market (51-1000 emp.)
"Great for customers and backend users alike"
4/5
What do you like best about Tock?

The experiences and ability to offer several unique offerings to guests Review collected by and hosted on G2.com.

What do you dislike about Tock?

The character count max is very low for experiences -- need more room! Review collected by and hosted on G2.com.

Verified User in Wine and Spirits
AW
Verified User in Wine and Spirits
Small-Business (50 or fewer emp.)
"Incredible time saver"
5/5
What do you like best about Tock?

Allows customers to book reservations without staffing a phone 24/7. Review collected by and hosted on G2.com.

What do you dislike about Tock?

Lack of integration with google calendar, can't share the information unless tock is integrated with other software. Review collected by and hosted on G2.com.

Kylee B.
KB
Kylee B.
Experience Curator
Small-Business (50 or fewer emp.)
"Let's Tock About It"
3/5
What do you like best about Tock?

I feel like Tock is really thorough. It is seamless when switching between multiple restaurants. The customer and visit notes and tags help personalize a guest's experience. Review collected by and hosted on G2.com.

What do you dislike about Tock?

I feel like there are almost too many features and ways to view the same information, which can make things confusing when you are learning to use it. Review collected by and hosted on G2.com.

DS
Dina S.
Guest Relations Manager
Mid-Market (51-1000 emp.)
"Tock is way better then open table"
5/5
What do you like best about Tock?

It is super user-friendly and I like the customizable aspects. It also has great analytics and template functions. It also had a pleasing aesthetic which is important when you use it all day. Review collected by and hosted on G2.com.

What do you dislike about Tock?

There is no option to combine tables once they have already booked, which can be a challenge and there isn't an option to block guests from selecting wine pairings when sending a link to book. Finally, they don't have an app and I wish they did. Review collected by and hosted on G2.com.

Verified User in Biotechnology
UB
Verified User in Biotechnology
Small-Business (50 or fewer emp.)
"Tock"
4.5/5
What do you like best about Tock?

I like that I can make reservations and pre-pay for outings. Really reliable and seems to be growing their client base quickly which means more options for us! Review collected by and hosted on G2.com.

What do you dislike about Tock?

I dislike that they don't have every restaurant in their offerings. Review collected by and hosted on G2.com.