--- title: Tock Reviews meta_title: 'Tock Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 96 reviews by the users' company size, role or industry to find out how Tock works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 96 scale: '5' date_modified: '2026-08-07' parent_category: name: Reservation url: https://www.g2.com/categories/reservation --- # Tock Reviews **Vendor:** Tock **Category:** [Restaurant Reservations Software](https://www.g2.com/categories/restaurant-reservations) **Average Rating:** 4.2/5.0 **Total Reviews:** 96 ## About Tock Tock is the reservation and table management platform that works for the hospitality industry. For over a decade, Tock has been working to create solutions to the industry’s toughest problems. From eliminating no-shows to controlling costs, Tock builds tools that help businesses adapt to hospitality’s ever-changing needs through greater creativity and control. Restaurants, wineries, hotels, and bars all around the world love Tock for its flexibility, customization, and world-class support. ## Tock Pros & Cons **What users like:** - Users appreciate the **effective guest communication** and seamless integration features of Tock for reservations. (1 reviews) - Users find Tock to be **efficient and easy to use** , enhancing their reservation and communication experience. (1 reviews) - Users find Tock to be **efficient and user-friendly** , enhancing their reservation and guest communication experience. (1 reviews) - Users value Tock's **superior guest communication and integrations** , making reservation management efficient and straightforward. (1 reviews) - Users appreciate the **efficient reservation management** offered by Tock, noting excellent guest communication and integration. (1 reviews) **What users dislike:** - Users find Tock's navigation **unintuitive** , making it challenging to manage reports and reservations effectively. (1 reviews) - Users find Tock's interface to be **not user-friendly** , making navigation through reports and reservations challenging. (1 reviews) - Users find Tock's navigation **unintuitive** , making it difficult to manage reports and reservations efficiently. (1 reviews) - Users find the **reservation system unintuitive** , indicating challenges in navigation for reports and management. (1 reviews) ## Tock Discussions - [What is Tock used for?](https://www.g2.com/discussions/what-is-tock-used-for) - [View Tock pricing details and edition comparison](https://www.g2.com/products/tock/reviews?page=5&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-09+13%3A00%3A17+-0500&secure%5Bsession_id%5D=0b10645e-cce5-42a0-bb51-3e4e08237dfb&secure%5Btoken%5D=f6ce828831850067cf6d3c8c03bcc9ec70d9cf2a84968aade6fb58a99b266481&format=llm_user) ## Tock Features **Platform Basics** - Reporting - Interoperability - Real-Time Reporting - Labor Cost Reporting **Restaurant App - Food Delivery** - Restaurant order management - Restaurant general setting - Restaurant listings **Agentic AI - Restaurant Reservations** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Third-Party Integration **Additional Functionality** - Registration Management - AI Copilot - Calendar Management - Public Waitlist - Multi-Location - Data Import/Export - Reservations Management - Customizable Reports - Real-Time Reporting - Reporting & Statistics - SMS Messaging - Alerts/Notifications - Email Reminders - Email Alerts - Credit Card Processing - Queue Management - Self Check-In/Check-Out - For Salons and Spas - Customer Experience Management - Communication Management - Real-Time Notifications - Customer Accounts - Appointment Management - Prioritization - Mobile Alerts - Customer Activity Tracking - Customer History - Real-Time Data - Waitlist Status Tracking - Customer Database - Point of Sale (POS) - Online Booking - Waiting Time Tracking - Electronic Payments - Reminders - Generative AI - For Restaurants - API **Back Office** - Built-in Accounting - Real-Time Analytics - Reporting/Analytics **User App - Food Delivery** - Payment processing - Real-time Order Tracking - On-demand Food ordering - Online Ordering - Order Processing - Location Tracking - Status Tracking - Delivery Tracking - Live Tracking - Activity Tracking - Inventory Tracking **Front of Office** - Point of Sale (POS) - Table Management - Reservations - Purchase Order Management - Gift Card Management - Promotions Management - Discount Management - Wait List Management - Reservations Management - Kitchen/Menu Management **Delivery App - Food Delivery** - Driver Management System - Driver Earnings and Payments - Communication and Scheduling - Mobile Payments - Online Payments - Inventory Management - Dispatch Management - Kitchen/Menu Management - Discount Management **Platform Data** - Dashboard - Activity Dashboard **Admin App - Food Delivery** - Customer Support - Centralized Dashboard - Restaurant Onboarding and Management - Gift Card Management - Receipt Management - Reviews Management - Promotions Management - Route Management **Agentic AI - Restaurant Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Accounting Integration - Third-Party Integrations **Additional Functionality** - Reporting/Analytics - Third-Party Integrations - Route Optimization - Barcode/Ticket Scanning - Customizable Templates - Customizable Reports - Generative AI - Real-Time Reporting - Loyalty Program - Customer History - Reporting & Statistics - Point of Sale (POS) - Real-Time Updates - Customizable Branding - AI Copilot - Geolocation - Order Entry - Alerts/Notifications - Real-Time Monitoring - Food Delivery Dispatching - SMS Messaging - Multi-Location - Real-Time Data - Mobile Alerts - Routing - Geographic Maps - Real-Time Notifications - API - Mobile Access - Customer Database - Contact Database - Multi-Language - Menu Builder - Real-Time Analytics - Restaurant POS - Online Reservations - Customer Accounts - Multi-Channel Marketing - Email Marketing - QR Codes - Mobile Booking - Website Personalization - Delivery Estimate - Point of Sale (POS) Integration **Generative AI** - AI Text Summarization - AI Text-to-Speech - Generative AI **Additional Functionality** - Inventory Tracking - Time Clock - Order Entry - Credit Card Processing - Performance Metrics - Mobile Access - Multi-Location - Real-Time Data - Customizable Branding - Sales Reports - Social Promotion - Real-Time Notifications - Loyalty Program - Access Controls/Permissions - Billing & Invoicing - API - Order Tracking - Reporting & Statistics - Sales Trend Analysis - Real-Time Updates - Online Ordering - Customizable Reports - Barcode/Ticket Scanning - Delivery Tracking - Customer History - Forecasting - Customer Database - AI Copilot - Alerts/Notifications - Electronic Payments ## Top Tock Alternatives - [OpenTable for Restaurants](https://www.g2.com/products/opentable-for-restaurants/reviews) - 4.4/5.0 (281 reviews) - [Toast](https://www.g2.com/products/toast/reviews) - 4.2/5.0 (353 reviews) - [Owner.com](https://www.g2.com/products/owner-com/reviews) - 4.8/5.0 (412 reviews)