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Tixly Reviews & Product Details

Tixly Overview

What is Tixly?

With Tixly, you can sell tickets online, by phone or in person, and track sales and attendees. Tixly also offers a range of features to help you manage your venue or event, such as seating maps, event calendar and reporting. Tixly is one of the fastest growing ticketing software companies today. Millions of tickets are sold each month through our ticketing software for some of the most prestigious Performing Arts organizations and multi-event Culture venues across the Nordics, UK, Europe and North America. Over the last 8 years, Tixly has revolutionized the Nordic and European Live Event ticketing scene, offering high quality solutions and features, presented in the most user-friendly way, to help ensure frictionless event experiences for organisations and the ticket buyers they serve. We've gained a reputation for bringing transparency and honesty to the ticketing industry. ​Tixly is defining the future of ticketing and Live Event services through our product design, integrations, pricing and Ticketing industry leadership.

Tixly Details
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Tixly Community
Languages Supported
Danish, English, Finnish, Dutch, Norwegian, Swedish
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Product Description

Tixly is one of the fastest growing ticketing software companies today. Millions of tickets are sold each month through our ticketing software for some of the most prestigious Performing Arts organizations and multi-event Culture venues across the Nordics, UK, Europe and North America. Tixly offers high quality solutions and features, presented in the most user-friendly way, to help ensure frictionless event experiences for organisations and the ticket buyers they serve. We've gained a reputation for bringing transparency and honesty to the ticketing industry. ​Tixly is defining the future of ticketing and Live Event services through our product design, integrations, pricing and Ticketing industry leadership.


Seller Details
Seller
Tixly
Year Founded
2014
HQ Location
Reykjavík, Capital Region
Twitter
@tixlyofficial
159 Twitter followers
LinkedIn® Page
www.linkedin.com
56 employees on LinkedIn®

Arnar .
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Recent Tixly Reviews

KD
Kirsti D.Small-Business (50 or fewer emp.)
5.0 out of 5
"A modern ticketing system"
Tixly is simple to use, innuitive and have a great support staff! The staff at Tixly are sollution-oriented and take our needs seriously. They hav ...
OM
Olivera M.Small-Business (50 or fewer emp.)
5.0 out of 5
"Good Customer Service"
The best I like with Tixly are support-people! I have been using Tixly daily for the past 5 years and have always got good help, tips and advice fr...
JK
Jens Seest K.Small-Business (50 or fewer emp.)
4.0 out of 5
"A good experience with an easy-to-use platform"
It is easy to get an overview of the events as well as creating, changing and maintaining the events. It works well with Yesplan which we have lin...
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Tixly Media

Tixly Demo - Hall Overview
Select and Sell Tickets Quickly in Hall Overview at the Box Office or online.
Tixly Demo - Target Your Customers
Create customer segments based on purchase behaviour and customer data directly in the system.
Tixly Demo - 360° Customer View
View customer actions and order history directly from the customer card.
Tixly Demo - Dashboards that Fit Your Role
Dashboards are designed around earch role to provide key information at a glance.
Tixly Demo - Sales Reports
Beautiful and Easy to Read Sales Reports for your key figures that can easily be exported to CSV, Excel or printed as PDFs.
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17 Tixly Reviews

4.7 out of 5
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17 Tixly Reviews
4.7 out of 5
17 Tixly Reviews
4.7 out of 5

Tixly Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for TixlyQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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OM
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Organic
What do you like best about Tixly?

The best I like with Tixly are support-people! I have been using Tixly daily for the past 5 years and have always got good help, tips and advice from Tixly support. One doesn`t wait long to get the answer when one rings support. They are very professional, friendly and service minded. Usually the answer or guidance would be given on the spot and I could get back to work.

If there were no immediate solutions to the issues , support came back with a solution very soon. I never experianced frustration with Tixly. On the contrary I give my best recommendation! Review collected by and hosted on G2.com.

What do you dislike about Tixly?

I really had to think hard about that as I could`t find anything to put my finger on. Finally, I came to one thing which was challenging at times. The institution I work for is a part of a municipality administration and Tixly-support could not use Team Viewer on our machines. We had to always had to have one person from our IT-support doing it together with Tixly support. This, of course, is not Tixlys problem. Review collected by and hosted on G2.com.

What problems is Tixly solving and how is that benefiting you?

Creating different subsciptions solutions for exempel. In that way are we giving rather rich variation of possibilities for our customers. This has been really helpful for reaching diferent needs and interests with the audience.

Futhermore, during the Covid period, have we got prompt answers to our needs, specially when it came to ticket refund or creating social distance on our vanues. Review collected by and hosted on G2.com.

JK
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Organic
What do you like best about Tixly?

It is easy to get an overview of the events as well as creating, changing and maintaining the events.

It works well with Yesplan which we have linked as well as with the Peppered platform where we have our website. Review collected by and hosted on G2.com.

What do you dislike about Tixly?

I don't really have a lot I dislike about it. Sometimes I think I have to use a little to many clicks to get to the data I need or to change a couple of things in an event or production. It's really a minor thing though and maybe it's because I'm still kind of new to the platform. Review collected by and hosted on G2.com.

What problems is Tixly solving and how is that benefiting you?

Tixly is helping us with keeping tracks on our ticket sales as well as events. We can easily adjust the number of tickets for sale and block tickets for the organizers or the artists and make sure eveything in the ticket sale process is as it should be. With the easy overview on ticket sales it makes it easy to know what events to focus on when doing campaigns. Review collected by and hosted on G2.com.

SA
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Organic
What do you like best about Tixly?

What I like best about Tixly is how quick Tixly have been to develop. Most of its features are very easy to understand, but whenever I have gottten stuck I have always received good help. Review collected by and hosted on G2.com.

What do you dislike about Tixly?

It is annoying that the login on the app is not remembered. I also think the app is too limited. Would have liked to hav reports there for previous events as well. I think products still have some way to go, but a lot got better in the last update. An official Wordpress plugin would have been great. Review collected by and hosted on G2.com.

What problems is Tixly solving and how is that benefiting you?

Spotting trends in sales on certain events or a group of events. Also setting up events is super easy and fast. Refunds has been difficult with other systems, with tixly it is a breeze. Review collected by and hosted on G2.com.

KD
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Tixly?

Tixly is simple to use, innuitive and have a great support staff! The staff at Tixly are sollution-oriented and take our needs seriously. They hav an online solution which suits us fine! Review collected by and hosted on G2.com.

What do you dislike about Tixly?

The system for product sale have a lot of potential . We wish Tixly would decide to use more effort in devoloping that part of the system. We save a lot of time, makes our customers happier (fewer long lines before the bars) and earn more mone if the customers buy snacks, drinks and make table reservations in the ticket process. Today the product sales works, but the reports and system is not very userfriendly or efficient. There are also a lot of details which could be made more innuitive and give us more opportunities to offer the best experience for our customers.

Ther system for the reports could be more flexible. Maby more possibilities to generate our own reports instead of having to choose premade/fixed reports. Review collected by and hosted on G2.com.

What problems is Tixly solving and how is that benefiting you?

We use Tixly for :

Selling Tixets.

Selling giftcards.

Selling products - table reservation, snacks and beverages.

All economics in regards to ticket sales.

Analyzing sales and customer behaviour.

Sending sms to custmores in advance of each event with ticket link and as a reminder of the schedule and the opportunity to buy snacks & beverages in advance.

Register events.

Marketing our events.

The events in Tixly are syncronised with our website so there is only one place we need to register the eventinformation. Review collected by and hosted on G2.com.

JK
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Organic
What do you like best about Tixly?

The tool provides us with important data, is both easy to use and still very advanced. Tixly gives us the strength to easily monitor and administrate our ticketing sales. Even though it is advanced, all parts of our organisation can use Tixly without the need to undergo a week-long course. Tixly is very quick doing changes when needed. Review collected by and hosted on G2.com.

What do you dislike about Tixly?

The reporting tool is very handy, but still a bit complicated and could possibly be added with some more easiness. And I'm sure that Tixly is already working on it. Review collected by and hosted on G2.com.

What problems is Tixly solving and how is that benefiting you?

Selling tickets and administrate the ticket sale. Tixly solves the integration with our website at ease, making it much easier for us to always keep our website up to date. Review collected by and hosted on G2.com.

Malte D.
MD
Programkoordinator
Mid-Market(51-1000 emp.)
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Review source: Organic
What do you like best about Tixly?

Tixly is the highly functional, intuitive and advanced ticketing platform, that we require as one of the largest venues in northern Europe. Tixlys support staff are extremely professional in their problemsolving manner, and are always adhering to our wishes and development suggestions. I cannot imagine a better parter for our business. Review collected by and hosted on G2.com.

What do you dislike about Tixly?

Nothing really comes to mind, maybe loading times when proccessing extreme amounts of data at once. This is not something, I encounter every day, probably not even weekly. Review collected by and hosted on G2.com.

What problems is Tixly solving and how is that benefiting you?

Pretty much everything from simple ticket transactions to permissions for both us and our customers, sales reports for us and customers and on-the-go sales statuses for us and customers via. their app. Review collected by and hosted on G2.com.

AT
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Organic
What do you like best about Tixly?

The system is logical, modern and easy to use. Basic use is also quick to teach to a new user. Sales tracking is smooth and the sales report is nice to follow. Review collected by and hosted on G2.com.

What do you dislike about Tixly?

There are some bugs in the system from time to time and some of them are slow to fix. For example the Finnish translations are not quite right yet. Review collected by and hosted on G2.com.

What problems is Tixly solving and how is that benefiting you?

Our theatre can quickly start selling tickets when we can build event sales into the system ourselves. That makes us more productive. We can also sell tickets quickly through the online shop. Review collected by and hosted on G2.com.

RS
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Organic
What do you like best about Tixly?

Great peopple who are super helpful and understands our needs. Comming up with great ideas to solve challenges. They also have great API's who let us integrate wit our planning tools. Review collected by and hosted on G2.com.

What do you dislike about Tixly?

There's not much to say. There's a few small things I wish I could do with the API, but that's very specific for our needs, and not something many else would think of or need.. Review collected by and hosted on G2.com.

What problems is Tixly solving and how is that benefiting you?

Information flow between planning tools and ticketing software trough API's. Less work and less mistakes. Review collected by and hosted on G2.com.

PG
Small-Business(50 or fewer emp.)
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Review source: Organic
What do you like best about Tixly?

Tixly made us work more efficient than our previous ticketing system, and saves us a lot of time in the daily work. The support is very good too. Review collected by and hosted on G2.com.

What do you dislike about Tixly?

An easier interface for creating mail messages to the customers would be nice. Review collected by and hosted on G2.com.

What problems is Tixly solving and how is that benefiting you?

Tixly make us spend less time on the daily work with selling tickets to our concerts and shows. The open API also makes it easy to integrate and connect to other systems, such as website and newsletter solutions. Review collected by and hosted on G2.com.

LD
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Organic
What do you like best about Tixly?

Tixly is constant developing their system and following the needs of the users. They also review themselves and make changes if necessary. The system is userfriendly. Review collected by and hosted on G2.com.

What do you dislike about Tixly?

The system is used in many countries and because of that some of our wishes are not possible. It would be nice if there where more possibility's in the use of products and the reporting tools Review collected by and hosted on G2.com.

What problems is Tixly solving and how is that benefiting you?

The online system of selling tickets is improved a lot. It is a very stable system. Review collected by and hosted on G2.com.