What I like best about Tipalti is how it centralizes the entire royalty payment process in one platform. From artist onboarding and multi-currency payments to batch processing and reporting, it automates time-consuming tasks, improves accuracy, and gives us clear visibility into every stage of the payment workflow. Review collected by and hosted on G2.com.

One area for improvement would be the ability to make controlled edits to a payment batch after it has been uploaded. In royalty processing, occasional last-minute changes are unavoidable, so having an edit option before final submission would make the workflow even more efficient. Other than that, the platform has met our needs very well. Review collected by and hosted on G2.com.

We use Tipalti from the procurement step all the way through payment. It’s easy to navigate between features, and the AI does a great job coding our invoices with very few revisions. Vendor onboarding is quick and straightforward, often taking only about five minutes while still capturing all the information we need for required reporting.

We were also able to build a custom form for our purchase requests that covers all aspects of our process and has reduced the back-and-forth with internal users. Compared with our old system, Tipalti has also helped us better trace cost and quantity variances once invoices are billed.

My favorite feature in Tipalti has been payments. Previously, we were printing approximately 30 checks a week, and it took hours to complete. Now we can process payments within five minutes, and about 90% of our vendors are paid via ACH. Review collected by and hosted on G2.com.

I would like to see improvements in a few areas with Tipalti. Currently, we are not able to directly open a Purchase Order that is connected to a bill from within the bill screen. We have to open a separate window and navigate to the purchase order window. Also, the purchase request users have very limited options to navigate the requests they have submitted which causes frustration and hinders cooperation from internal users.

Also, I would like to see more capabilities with the corporate card integration. Currently, only one person is able to submit receipts. It would be helpful for our group if multiple people could submit. Also, the approval flow doesn't work as it should which adds more time to processing card transactions.

Lastly, users will lose access to the system due to technical difficulties more often than I would like to see. Review collected by and hosted on G2.com.

Tipalti streamlines our accounts payable process by automating approvals, centralizing invoices and payments, and providing excellent visibility and audit trails. It has significantly improved efficiency and financial controls. Review collected by and hosted on G2.com.

Some features could be more flexible, especially reporting and system integrations. I’d also like to see better customization options and a built-in inventory module to improve PO and invoice matching. Review collected by and hosted on G2.com.

I love the AI feature to generate reports. Review collected by and hosted on G2.com.

I use the Comments feature on the vendor home page to keep track of coding updates. After I make the comment there is no indication that a comment has been saved to the vendor home page. It would be great if Tipalti could do something to show that a comment is there. Review collected by and hosted on G2.com.

I like having the option to classify expenses, use credit cards, share employee expenses, and run a procurement process all in one place, with reports that can be ready in minutes. Review collected by and hosted on G2.com.

I think the Settings area isn’t very user-friendly. Also, the Reports area isn’t easy to understand, and I don’t always know what to choose. Review collected by and hosted on G2.com.

One of the things I appreciate most about Tipalti is how easy it is to onboard vendors and process invoices. The invoice approval workflow is intuitive, and the integration with NetSuite helps streamline our AP operations while reducing manual effort. We also value the variety of payment methods available, especially the virtual card functionality, which has been a great benefit for our team. Review collected by and hosted on G2.com.

Another feature I've come to appreciate is Tipalti's scalability. As our organization has grown and added new legal entities, we were able to expand our AP processes without having to redesign workflows from scratch. The ability to replicate approval structures and maintain centralized visibility across entities has made growth much more manageable. Additionally, the automation around vendor management, tax compliance, and payment processing continues to save our team significant time and effort. Review collected by and hosted on G2.com.

Tipalti is a wonderful platform that helps streamline our entire AP process. Onboarding was super easy, and the team was great to work with throughout. The integration log between Tipalti and the ERP we use is also simple to monitor, which makes troubleshooting a breeze. Review collected by and hosted on G2.com.

Tipalti does leverage some AI in its reporting area, but I think the tool would improve a lot with more saved report options that are easy to adjust and modify as needed. Review collected by and hosted on G2.com.

Tipalti has been a great asset to our AP processes. One of the most valuable aspects is the ability to manage invoices and payments within a single platform, which eliminates the need to navigate multiple systems. It significantly improved our AP efficiency and visibility.

The flexibility to manually process bills and execute external payments, particularly for international vendors, has also been critical in supporting our global operations.

Customer support has been another highlight. The team is responsive, knowledgeable, and proactive in following up on support tickets. Having dedicated contacts like Ha and Alan has streamlined communication and ensured timely resolution of issues, including more complex cases such as duplicate sync errors with NetSuite. Review collected by and hosted on G2.com.

There are still a few areas where the experience could be further enhanced. At times, the OCR functionality does not accurately capture invoice details, particularly for invoices in foreign languages, which requires manual intervention. Improving accuracy and reduce manual input is still expected Review collected by and hosted on G2.com.

I really appreciated how Tipalti helped during the implementation process by holding our hand and walking us through configuring the program the way we wanted. The PO module is pretty easy to use, and we were able to train all of our employees on it. I like that their production team is always updating the program based on suggestions, which shows they listen to feedback. The support team is responsive and helps me when I need it. I also like the reporting options they provide since they make it easier for me to create an accrual. The initial setup was very easy with help from an implementation team and manager who were always available to us. Review collected by and hosted on G2.com.

They've recently changed the PO system, and it's hard for me to tell what is the balance left over available on a PO. Review collected by and hosted on G2.com.

Tipalti's Mass Payments tool has helped us streamline the monthly royalty payments we make to thousands of music artists around the world. Prior to integrating with Tipalti, our team spent a significant amount of time processing these payments manually - from collecting payment details and tax forms to processing payments and tracking balances. But since integrating with Tipalti via an in-product experience (a simple developer set-up via APIs and iFrames), users are able to directly manage their payment methods and tax forms, saving our team hours of work and getting the royalty payments paid out to our users more quickly. Their team is always incredibly supportive, proactively engaging with our company for cross-marketing opportunities and easy to work with should we run into any product issues or questions. Overall, we're so glad to be working with Tipalti! Review collected by and hosted on G2.com.

So far, we haven’t had any issues using Tipalti as our mass payments solution. Review collected by and hosted on G2.com.