TINYpulse by WebMD Health Services Reviews & Product Details

Easy to set up with a fairly intuitive UI. We mainly use weekly "pulse" one question check-ins, and occasionally do longer surveys as well. Appreciate that it's anonymous but that you can still see data from different groups of folks. The pulse surveys have industry data to compare your own with, and it's easy to select different questions or move them around to show up on different weeks. You can also write your own questions and compare the results over the year. Plus there's a Slack integration which I think really helps with responses. Review collected by and hosted on G2.com.

Not much! There are a couple of actions in the interface I wish I could do in fewer clicks, but that's minor. It's overall very easy to use and get employee feedback. Review collected by and hosted on G2.com.

TINYpulse Engage allows us to get a better understand of our team members and how they're feeling, in any given season. It also helps us to be able to interact with them and find solutions that will increase their happiness. On the other hand, if their happiness is high, we like to find out why so we can repeat that in a variety of ways. Review collected by and hosted on G2.com.

Sometimes the questions are not relevant to us or our team, and sometimes these questions don't seem like they have a full grasp of valuable feedback. I'd say, however, this is infrequent, but they do pop up every once in a while. Review collected by and hosted on G2.com.

I enjoy the simplicity of using the platform to send thanks, praise and shout-outs to colleagues for any help and advice given, or just to recognise a job well done in support of the team.

NB. I used to use TINYpulse at my previous job for Access UK quite a few years back. This was the platform we used for "Cheers for Peers" until the company changed it to their own shout-out system, Applause. In my current role, I am a new starter and have not yet used the TINYpulse to send and receive praise as yet. Review collected by and hosted on G2.com.

Nothing of note comes to mind when thinking of how TINYpulse could be improved, but a points scheme for accrued praise in recognition of good work would not go amiss. Review collected by and hosted on G2.com.

Seeing the different responses. I feel they are honest and helpful.

I appreciate giving employees an avenue to be heard. I am not familiar with other platforms but this one works for us. Review collected by and hosted on G2.com.

Sometimes the open-ended questions don't get as good participation as the other question types.

I also miss the old happiness graphs we used to create that tracked our happiness score over the last 12, 18 months. Review collected by and hosted on G2.com.

TINYPulse is a great way to recognize your team members and be able to call out specific things they did to contribute to pushing the needle forward. Sometimes it can feel awkward to praise someone directly over email or a chat function so it's nice to have TINY dedicated to this purpose and also allows "admin" or "management" the oversight to see where their team goes above and beyond. I love being able to celebrate my colleagues in an effective but also efficient way. Review collected by and hosted on G2.com.

I don't find any downsides personally. I think it may not be the top way everyone likes to be celebrated but that's personal preferences. Review collected by and hosted on G2.com.

The ability for employees to respond anonymously encourages honest feedback and suggestions. We use the private responses to show responsiveness and encouragement. We also will add 'for fun' questions into the mix. We sometimes use targeted question re: a change we are considering as a way for staff to be able to express their views freely. Review collected by and hosted on G2.com.

We are a small organization and even though we don't identify departments, some staff are concerned about being able to be identified.

We incorporated tracking employee happiness and the platform changed to stop tracking that after a period of time, but we still would like to monitor that. Review collected by and hosted on G2.com.

Easy to use and reliable. It has given me more insight about how employees feel, and best of all that they feel confident since it is anonymous. Review collected by and hosted on G2.com.

That you can't manually send reminders to employees to fill the pulse Review collected by and hosted on G2.com.

It is easy for employees to respond in a timely fashion. You can respond directly from the email in your inbox without needing to log in. You can control the cadence and choose from a library of questions. Review collected by and hosted on G2.com.

The themes that the responses are placed in are not usually correct and would be nice to have an emoji button to recognize what employees write in text responses particularly for positive reviews. Review collected by and hosted on G2.com.

I love the gifs in cheers for peers! It adds a dynamic approach to recognizing your coworkers. And it makes it fun! Review collected by and hosted on G2.com.

I dislike, as a super admin, that suggestions cannot have an approval before submission. Some comments have been straight-up bullying and would have been better of being deleted before being seen. Review collected by and hosted on G2.com.

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A cleaner way to complete company-wide yearly performance reviews would be helpful. TinyPulse is our primary tool for this. If we could find a more efficient way, it could be more accessible for our reviewers and provide review information faster. Review collected by and hosted on G2.com.