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Tidio Review
1,618 Tidio Reviews
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Tidio is an fantastic tool for Travel website it provides features such as live chat and AI chatbots ensure that visitors get instant support for making travel plans. It is easy to integrate with any website. Review collected by and hosted on G2.com.
Some automation templates are not ideal for small business but it works well for others. Review collected by and hosted on G2.com.
Lyro AI is such a good thing to respond to customers while you are away. Review collected by and hosted on G2.com.
No Place for sending bulk emails to subscribers. Just that when it has no knowledge it expose itself too much Review collected by and hosted on G2.com.
At first they had fast support but not they no longer offer chat support. Even their bot is useless. All it does is have you wait after you spam it then it gives you an email to send a support ticket. So much for having a usefull chat support. Review collected by and hosted on G2.com.
We've been using Tidio for over a 2 years now and just now we noticed that its harming our site. We started to do some SEO work and noticed our loading speeds were so mad and one of the bigges problems was the Tidio. After contacting support they just suggested and kept saying its not them and to ignore the issue. I talked to
Piotr, Customer Experience Specialist and failed to provide any solution to this problem. Also had to find out the hard way about this problem. They know about it but don't tell their customers. What kind of a business is this? Use our product but by the way your loading speeds are going to tank. I even provided screenshots of before and after. With Tidio on our site it averages a speedo of 50-56 and once we removed it it jumped to 79-84. BIG difference for something they want us to ignore. So if you don't care about ranking or loading speeds then go for it. Review collected by and hosted on G2.com.
Tidio is so easy to use. I love the phone app; helps me talk with customers while away from my computer. Of course, more sales are made. It has everything I want and comes very cheap. Review collected by and hosted on G2.com.
Generally, Tidio works but can be slow at times. I wish it could be more cost-effective for small companies such as mine. It would have been nice if I could make this chatbot do more things. Review collected by and hosted on G2.com.
Setting up Tidio was incredibly easy, even for someone with limited technical experience. The dashboard is intuitive, and navigating through its features feels seamless. Review collected by and hosted on G2.com.
While Tidio is packed with features, some advanced functionalities (like extensive chatbot logic) are locked behind premium plans. It’s understandable, but a bit limiting for small businesses just starting out. Review collected by and hosted on G2.com.
Its ease of integration is incredible. It is very intuitive, fast, and simple. With Tidio, you can see who visits your website, know their needs, and it also allows you to have a live chat with a real person or AI for your clients and users. It is highly recommended and a very good option to complement the professionalism of your website. The implementation of the tool is very easy and very simple. The frequency of use is daily on my part, without a doubt. Review collected by and hosted on G2.com.
Nothing, everything is very well thought out. Nothing more than Tidio is necessary to have the perfect complement for your website. I am very happy with the result; I have been using this tool for quite some time, and my entire team as well. Customer service is solved with Tidio. Review collected by and hosted on G2.com.
Using Tidio has been a game-changer for our business. The setup was straightforward, and it seamlessly blended into our website. Our customers love the instant responses they get from the chatbot, and having live chat support has significantly improved our service quality. The automation features save us a ton of time, and the analytics help us understand our customer interactions better. It’s especially great for a small business like ours because it offers robust features without breaking the bank. Highly recommend it for anyone looking to enhance their customer communication! Review collected by and hosted on G2.com.
While Tidio has many strengths, there are a few areas that could be improved. The customization options, though good, sometimes feel limited, especially if you have specific design needs. The initial setup, although straightforward, can be a bit overwhelming due to the sheer number of features available. Additionally, some advanced features are locked behind higher pricing tiers, which might be a drawback for smaller businesses with tight budgets. Review collected by and hosted on G2.com.
It's a great way to immediately answer your customers questions to not lose the sale. People want quick answers these days and this is the way to do it. Review collected by and hosted on G2.com.
More unlimited messages.
More features for the free version. Review collected by and hosted on G2.com.
