![Bobby H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bobby H.")
BH

Bobby H.

Consultant

Mid-Market (51-1000 emp.)

3/1/2019

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"Use Tidio and you will love him!"

5/5

What do you like best about Tidio?

WE LOVE Tidio! It has such a beautiful interface, updated, modern. For the agent that supports the client, it is very easy to work since the platform is very pleasing to the eye and makes it easy to navigate the entire platform. In addition we can use the chat bot to attend and capture the customer's attention and even give basic and fast response. Review collected by and hosted on G2.com.

What do you dislike about Tidio?

The truth so far we see nothing negative in this tool, has no flaws in its development, nor in the code, the truth meets all that promises. The only thing we could mention is that on one occasion the chat window did not look good in a Safari browser but was then fixed. We are very satisfied with the function it fulfills on our website, it is the best live chat of all. Review collected by and hosted on G2.com.

Recommendations to others considering Tidio:

We recommend this program 100%. Use it from your free plan and you will see that you will not regret it. Review collected by and hosted on G2.com.

What problems is Tidio solving and how is that benefiting you?

We have benefited greatly with the bot chat since we can serve customers quickly with some simple questions and answers and so we do not miss the customer's visit. We have also been able to implement this tool with Messenger and Wordpress to use it on our website, and at the same time export the chat files to have everything organized and keep a record. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

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4.6 out of 5 · Verified reviews from real users

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