[ Tidio Reviews ](https://www.g2.com/products/tidio/reviews) [ Tidio Reviews ](https://www.g2.com/products/tidio/reviews) # Tidio Pricing Overview [Editedit](https://my.g2.com/tidio/pricings) Free Trial ## Tidio Pricing Key Insights Last updated on Apr 09, 2026 * * * Tidio offers **5 pricing editions** , starting from **$0** to **$2,999**. Tidio pricing tiers are designed to support different usage levels and team sizes. Tidio also offers a **free trial**. Compare the Tidio pricing table below to figure out the best fit for your needs. Some plans may require you to contact **Tidio** for **custom pricing**. * * * Free — $0 / Per Month Starter — $24.17 / Per Month Growth — $49.17 / Per Month Plus — $749 / Per Month Premium — $2,999 / Per Month Rated 4.6 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Free Free Per Month Free Trial For solo entrepreneurs. Free forever. No credit card requried. - 50 Handled Conversations - Live Chat - Help Desk - Social media integrations - 50 Lyro AI conversations (one-time) - 100 Flows visitors reached Show More Starter Starting at $24.17 Per Month Free Trial Ideal for small businesses focused on enhancing customer satisfaction via live chat support. - 100 Handled Conversations - Live Chat - Help Desk - Social media integrations - Basic analytics - Live visitors list - Operating hours - Support over live chat - 50 Lyro AI conversations (one-time) - 100 Flows visitors reached Show More Growth Starting at $49.17 Per Month Free Trial Ideal for teams of all sizes prioritizing customer service as their competitive advantage. - 2000 Handled Conversations - Live Chat - Help Desk - Social media integrations - Advanced analytics - Live visitors list - Operating hours - Support over live chat - Tidio power features - No Tidio branding (add-on) - Permissions - 50 Lyro AI conversations (one-time) - 100 Flows visitors reached Show More Plus Starting at $749.00 Per Month [Contact Us](#) For businesses requiring better limits, additional integrations, advanced features, and premium support. - Custom quota of Handled Conversations - Live Chat - Help Desk - Social media integrations - Advanced analytics - Live visitors list - Operating hours - Support over live chat - Tidio power features - Custom branding - Permissions - Dedicated Success Manager - Multisite - Departments - Multilanguage - OpenAPI - Up to 5 000 Lyro AI conversations - Custom number of Flows visitors reached Show More Premium Starting at $2,999.00 Per Month [Contact Us](#) For more complex businesses - Unlimited Handled Conversations - Live Chat - Help Desk - Social media integrations - Advanced analytics - Live visitors list - Operating hours - Support over live chat - Tidio power features - Custom branding - Permissions - Dedicated Success Manager - Multisite - Departments - Multilanguage - OpenAPI - Guaranteed 50% Lyro AI resolution rate - Priority Service + Premium Support - Super admin role - Analysis & monitoring - Lyro as a managed service - Up to 10 000 Lyro AI conversations - Custom number of Flows visitors reached Show More Each higher plan contains all features from the lower tiers. Additional "Lyro AI Agent conversations" and "Visitors reached with Flows" can be added on. The best way to think about Flows is as rules-based chatbot automations. As for Lyro, think of them as conversations with an AI chatbot that responds with answers trained on your knowledge base and frequently asked questions. Pick a plan that best suits your needs based on the number of visitors you want to reach with automation and features you'd like to use. Tidio's pricing plans are highly scaleable, and transparent. Pricing information for Tidio is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Tidio must be conducted with the seller. Upgrade your plan with extra automation features: more Lyro AI Agent conversations and Visitors reached with Flows. Pricing information was last updated on April 10, 2025 Show More ## G2 Deals Offer ### Exclusive savings on Tidio through G2 Deals Tidio combines live chat and chatbot tools to help you connect with your customers and generate more sales with outstanding instant support. **How to claim this offer** Sign up/in for the free trial via the link provided. (No credit card required) When you are ready to sign up for a paid plan, use discount code "G2special" in the "Upgrade" section. [**Deals**](https://www.g2.com/deals) $21-46/month $25-54/month 15% Off Claim Offer Download complete pricing list[DownloadDownload now](#) ## Tidio Pricing FAQs Generated using AI ### Is Tidio free, or does it offer a free trial? Yes. According to G2 data, Tidio offers a free plan with limited features. Users can upgrade to paid plans for additional capabilities. Visit the seller's official pricing page to compare plan options and features. ### How much does Tidio cost in 2026? According to G2 data, Tidio pricing in 2026 starts at $24.17 and can reach $2,999.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the Tidio's official pricing page for the most current details. ### Who is Tidio pricing best suited for? According to G2 reviews, Tidio's pricing is best suited for small businesses and solo entrepreneurs, who represent the vast majority of reviewers. The free and Starter tiers appeal to early-stage e-commerce stores, freelancers, and service businesses needing basic live chat and automation without heavy investment. G2 reviewers from retail, health and wellness, marketing, and information technology industries appear most frequently and tend to find strong value in the Growth tier. Mid-market companies use Tidio for 24/7 support automation and lead generation. Tidio's Plus and Premium tiers, starting at $749.00 and $2,999.00 per month respectively, are better suited for larger organizations needing custom quotas, dedicated success managers, and managed AI services. ### What are the key differences between the free and paid versions of Tidio? Tidio's free plan supports up to 50 handled conversations, basic live chat, help desk, social media integrations, and a one-time allocation of 50 Lyro AI conversations, making it functional for solo entrepreneurs. G2 reviewers frequently praise the free tier but note its limits are reached quickly on growing sites. Tidio's paid plans starting at $24.17 per month unlock higher conversation quotas, basic analytics, operating hours, and live visitor lists. Tidio's Growth tier at $49.17 per month adds advanced analytics and permissions, while Tidio's Plus and Premium tiers unlock dedicated support, multilanguage, multisite, OpenAPI, and significantly expanded Lyro AI conversation limits. G2 users commonly cite branding removal and AI features as key upgrade drivers. ### Is Tidio considered good value for its pricing? G2 reviewers present a nuanced picture of Tidio's value. The overwhelming majority of reviewers, even those who cite pricing concerns, rate Tidio highly, suggesting it delivers on its core promises. Many G2 users explicitly call out the free plan as genuinely useful for solo entrepreneurs and startups. However, pricing complaints are among the most frequently mentioned cons across hundreds of reviews, with G2 reviewers consistently noting that costs escalate quickly when scaling up, adding AI conversations, or accessing advanced features. Reviewers who switched from Intercom or HubSpot frequently cite Tidio as significantly more affordable. The consensus is that Tidio offers strong value at entry tiers but becomes a premium investment at higher tiers. ## Top-Rated Alternatives [ ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin") Fin 4.5/5 (3,701) ](https://www.g2.com/products/fin/reviews) [ ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/hd_favicon/7b95b13ec74f28d1bdceba616c8f8e97/zendesk-for-customer-service.svg "Zendesk for Customer Service") Zendesk for Customer Service 4.3/5 (6,620) ](https://www.g2.com/products/zendesk-for-customer-service/reviews) [ ![Gorgias](https://images.g2crowd.com/uploads/product/hd_favicon/f2ea93430628f5d7db1467087af9ec37/gorgias.svg "Gorgias") Gorgias 4.6/5 (549) ](https://www.g2.com/products/gorgias/reviews) [ View All Alternatives ](https://www.g2.com/products/tidio/competitors/alternatives) ## Tidio Pricing Reviews (2) ![Bekkah M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bekkah M.") BM Bekkah M. Webmaster & Customer Service Manager Small-Business (50 or fewer emp.) 1/20/2022 More Options - "Using For 12+ Years & Update: Yup, Still Love Tidio!" 5/5 What do you like best about Tidio? We've been using Tidio chat since 2014 for our little mom-and-pop tea shop's websites & I've really watched them grow. They are always innovating and modernizing with new features. I love the flows, the newer more modern designs and colors, and that you can still use it for free no matter what. Even from your phone! I also liked Lyro, their new AI chatbot, though we stopped using it. If I were in any other industry, I would insist we continue to use it for our website because it was genuinely helpful for simple, repetitive questions any vendor gets, but our company's products often requires more personal, thought-out answers so we decided to go without. But still, awesome and would recommend! Review collected by and hosted on G2.com. What do you dislike about Tidio? I agree with my previous response... "I'm honestly not sure what to put here". I've always been exceedingly happy with their product, service, features, and developments. Olek has always been kind to me when I needed help, since 2014. It's a ridiculously easy-to-use & get used-to customer service & chat interface - maybe with the exception of flows. Despite using that type of system through multiple apps for various things and years... it's still a little confusing for me. Even so, I consider it a simple, straight-forward live chat option that integrates with pretty much any web building platform you could think up. I think it would be great for new users, those just starting ecommerce customer service, or for those who are less tech savvy and need a live chat solution. Look, I've tested out a lot of features for our website over the years, especially different live chat apps to see where the best price, features, etc. are and I'm telling you now that you won't find better. I don't even bother looking anymore. Tidio fan for life! Review collected by and hosted on G2.com. What problems is Tidio solving and how is that benefiting you? No problems currently, but anything I've had trouble with in the past they've always helped with. As far as benefits... for a few years Tidio was the only way our customers could get a hold of us outside of Email & our Facebook group, so to be able to speak with someone live during business hours put a lot of people at ease about our products and services knowing we'd be there. I still To this day (literally today!) get compliments on how easy it is to reach me on live chat when they're not able to call into the shop. I also like that I get messages overnight even when I'm not available that I'd otherwise likely not receive, so it helps to have another "contact form" if you will. Review collected by and hosted on G2.com. Show More Response from Michał Ratajczak of Tidio [Editedit](https://www.g2.com/survey_responses/tidio-review-5286160/official_response/edit) `Thank you for the extensive feedback you left! I am sure it will help others in making the decision to go with Tidio! :) Rating Updated (2/27/2026) Current UserValidated ReviewerIncentivizedSource: Seller invite ![Chris H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris H.") CH Chris H. Owner/Developer Marketing and Advertising Small-Business (50 or fewer emp.) 3/29/2024 More Options - "Really easy to setup and no cost barrier for small businesses, but difficult to mitigate spam" 1.5/5 What do you like best about Tidio? Over the last few months that I used the product, the limits of my account were consistently being reached (pausing my account) due to spam that the platform fails to provide features to minimize or curb altogether. Review collected by and hosted on G2.com. What do you dislike about Tidio? Implement features that let users manually mark interactions as spam. Develop features that enable users to mitigate spam messages. Review collected by and hosted on G2.com. What problems is Tidio solving and how is that benefiting you? Some customers have questions that the website they're visiting doesn't immediately answer, and it's a great opportunity to inject quality customer service into the equation. Tidio makes it easy to engage with visitors and increase the likelihood of conversion by increasing the personalization of the customer experience. Review collected by and hosted on G2.com. Show More Response from Olek Potrykus of Tidio [Editedit](https://www.g2.com/survey_responses/tidio-review-9491138/official_response/edit) Hello Chris! We're happy to see your review. In case there is something to improve, do let us know! 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