Tidio Pricing Overview

Yes. According to G2 data, Tidio offers a free plan with limited features. Users can upgrade to paid plans for additional capabilities. Visit the seller's official pricing page to compare plan options and features.

According to G2 data, Tidio pricing in 2026 starts at $24.17 and can reach $2,999.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the Tidio's official pricing page for the most current details.

According to G2 reviews, Tidio's pricing is best suited for small businesses and solo entrepreneurs, who represent the vast majority of reviewers. The free and Starter tiers appeal to early-stage e-commerce stores, freelancers, and service businesses needing basic live chat and automation without heavy investment. G2 reviewers from retail, health and wellness, marketing, and information technology industries appear most frequently and tend to find strong value in the Growth tier. Mid-market companies use Tidio for 24/7 support automation and lead generation. Tidio's Plus and Premium tiers, starting at $749.00 and $2,999.00 per month respectively, are better suited for larger organizations needing custom quotas, dedicated success managers, and managed AI services.

Tidio's free plan supports up to 50 handled conversations, basic live chat, help desk, social media integrations, and a one-time allocation of 50 Lyro AI conversations, making it functional for solo entrepreneurs. G2 reviewers frequently praise the free tier but note its limits are reached quickly on growing sites. Tidio's paid plans starting at $24.17 per month unlock higher conversation quotas, basic analytics, operating hours, and live visitor lists. Tidio's Growth tier at $49.17 per month adds advanced analytics and permissions, while Tidio's Plus and Premium tiers unlock dedicated support, multilanguage, multisite, OpenAPI, and significantly expanded Lyro AI conversation limits. G2 users commonly cite branding removal and AI features as key upgrade drivers.

G2 reviewers present a nuanced picture of Tidio's value. The overwhelming majority of reviewers, even those who cite pricing concerns, rate Tidio highly, suggesting it delivers on its core promises. Many G2 users explicitly call out the free plan as genuinely useful for solo entrepreneurs and startups. However, pricing complaints are among the most frequently mentioned cons across hundreds of reviews, with G2 reviewers consistently noting that costs escalate quickly when scaling up, adding AI conversations, or accessing advanced features. Reviewers who switched from Intercom or HubSpot frequently cite Tidio as significantly more affordable. The consensus is that Tidio offers strong value at entry tiers but becomes a premium investment at higher tiers.