---
title: Tidal Automation Reviews
meta_title: 'Tidal Automation Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 73 reviews by the users' company size, role or industry to
  find out how Tidal Automation works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 73
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: IT Management
  url: https://www.g2.com/categories/it-management
---

# Tidal Automation Reviews
**Vendor:** Redwood Software  
**Category:** [Workload Automation Software](https://www.g2.com/categories/workload-automation)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 73
## About Tidal Automation
Tidal Software, part of Redwood Software, provides enterprise workload automation solutions that orchestrate the execution of complex workflows across systems, applications and IT environments. Redwood Software, a 2025 Gartner® Magic Quadrant™ for SOAP Leader, is the leading orchestration platform for the autonomous enterprise. We empower customers to drive business transformation at the lowest TCO, intelligently automating critical business and IT processes across complex ERP, hybrid cloud, data management and agentic AI systems. Whether you&#39;re running on-premises, in the cloud or both, Tidal optimizes mission-critical business processes, increases IT cost efficiencies and satisfies legal and regulatory compliance requirements with its comprehensive portfolio of products and services. Worldwide, hundreds of customers rely on Tidal for modernizing their workload automation and driving their digital transformation.



## Tidal Automation Pros & Cons
**What users like:**

- Users appreciate the **simple and intuitive user interface** of Tidal Automation, enhancing ease of use and efficiency. (10 reviews)
- Users value Tidal Automation for its **operational reliability** and user-friendly interface, greatly enhancing scheduling efficiency. (8 reviews)
- Users appreciate the **ease of use** of Tidal Automation, which simplifies workflow creation and management for effective automation. (8 reviews)
- Users appreciate the **flexibility of job scheduling** in Tidal Automation, making it easy to manage complex workflows efficiently. (8 reviews)
- Users value the **robust workload automation capabilities** of Tidal Automation, enhancing efficiency and operational control significantly. (7 reviews)
- Users commend Tidal Automation for its **reliability** , delivering consistent performance and flawless task execution. (5 reviews)
- Scheduling (5 reviews)
- Documentation (4 reviews)
- Ease of Setup (4 reviews)
- Features (4 reviews)

**What users dislike:**

- Users find the **difficult learning curve** of Tidal Automation challenging, especially during initial setup and configuration. (5 reviews)
- Users find Tidal Automation&#39;s **beginner unfriendliness** challenging, requiring significant time and training for initial setup and understanding. (4 reviews)
- Users are frustrated by Tidal Automation&#39;s **high costs** , as licensing and operational expenses have increased significantly. (4 reviews)
- Users face **integration issues** with third-party applications, making initial setup time-consuming and challenging for new users. (4 reviews)
- Users express disappointment with Tidal Automation&#39;s **limited features** , citing unsupported formats and lack of robust functionalities. (3 reviews)
- Users find the **initial setup difficult** , especially newcomers, requiring significant time for proper configuration and understanding. (3 reviews)
- Software Bugs (3 reviews)
- Poor UI Design (2 reviews)
- Scheduling Issues (2 reviews)
- Slow Performance (2 reviews)


## Tidal Automation Discussions
  - [What is tidal in information technology?](https://www.g2.com/discussions/what-is-tidal-in-information-technology)
  - [What is tidal ETL?](https://www.g2.com/discussions/what-is-tidal-etl)
  - [What is tidal scheduling tool?](https://www.g2.com/discussions/what-is-tidal-scheduling-tool)
  - [What is tidal software used for?](https://www.g2.com/discussions/what-is-tidal-software-used-for)

- [View Tidal Automation pricing details and edition comparison](https://www.g2.com/products/tidal-automation/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-07-20+18%3A12%3A43+-0500&secure%5Bsession_id%5D=79c7fef1-b754-4848-a1ed-3ab02c0da240&secure%5Btoken%5D=6e7b0f48d6e1123c4d30a00fb6124f290992106a826831ef9e81224b47398206&format=llm_user)
## Tidal Automation Integrations
  - [OpsRamp](https://www.g2.com/products/opsramp/reviews)
  - [Oracle PeopleSoft](https://www.g2.com/products/oracle-peoplesoft/reviews)
  - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews)

## Tidal Automation Features
**Automation**
- Workload Processing
- Scalability

**Automation Support - Runbook Automation**
- Common Tool Integration
- Scripting Language Support
- Routine Task Automation
- Automated Task Notifications

**Functionality - Process Orchestration**
- Peak Demand Handling
- Process Customization
- Process Automation
- Workflow Management
- High-Stakes Process Automation

**Administration**
- Administration Console
- Workflow Management
- Error Alerts
- Service Management

**Error Management - Runbook Automation**
- Runbook Procedure Updates
- Recovery Options
- Error Management in Automation

**Integration & Adaptability - Process Orchestration**
- Third-Party Software Integration
- Endpoint Integration
- Intuitive Process Design
- Real-Time Process Monitoring
- Business Process Adaptation
- Customer-Facing Process Management
- Multi-Endpoint Execution
- Regulatory Compliance Management

**Functionality**
- Job Scheduling
- API / Integrations
- Integrations

**Customization - Runbook Automation**
- Runbook Customization
- Workflow Customization
- Incident Response Customization

**Compliance and Reporting - Runbook Automation**
- Security Management
- Compliance Standards Adherence
- Reporting and Auditing

**Agentic AI - Workload Automation**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Performance - Runbook Automation**
- Self-Service for Non-IT Staff
- Team Collaboration Enhancement
- Load Handling Performance

**Agentic AI - Runbook Automation**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top Tidal Automation Alternatives
  - [Control-M](https://www.g2.com/products/control-m/reviews) - 4.4/5.0 (166 reviews)
  - [JAMS](https://www.g2.com/products/jams-software-llc-jams/reviews) - 4.5/5.0 (267 reviews)
  - [Red Hat Ansible Automation Platform](https://www.g2.com/products/red-hat-ansible-automation-platform/reviews) - 4.6/5.0 (369 reviews)

