398 TicketSpice Reviews
Overall Review Sentiment for TicketSpice
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I like Ticket Spice because once you get to know the system, it is fairly user-friendly, AND if you don't, you can quickly get assistance. And I need it! Review collected by and hosted on G2.com.
Tech supports are not available 24 hours a day. However, I work late hours & they will get back to you within a decent amount of time. Also, they offer an FAQ which is helpful Review collected by and hosted on G2.com.
The price was great, and it's such a value for all of the features included. Every step of the way there was attentive customer support that went above and beyond even for my smaller event. Review collected by and hosted on G2.com.
It could be a little easier to startup, but the customer service was there to help me through it. Review collected by and hosted on G2.com.
I love the automatic help from a Ticket Spice representative. The program and app are very user friendly. I use the help feature and read past articles. Review collected by and hosted on G2.com.
Some of the quirks of the program. For instance, I have to refresh the page I am working on when I am working on an Action. Review collected by and hosted on G2.com.
Very quick to respond to my question with a perfect resolution Review collected by and hosted on G2.com.
There is nothing I can say here. Everytime I have ever had a question it has been resolved quickly Review collected by and hosted on G2.com.
The high degree of customization you can do with the tickets and the event page, as well as the flat fee per ticket sold. The customer service is also incredibly helpful! Review collected by and hosted on G2.com.
I am not able to send test emails of the emails sent to attendees -- would be great if this feature is available. It also would be great to be able to send different confirmation emails depending on the ticket type. Review collected by and hosted on G2.com.
I like that the user interface is easy to use. It is important to me that it is easy for me to create events. I also like that I do not have to pay a monthly fee. Review collected by and hosted on G2.com.
I would like to have an option to embed all my events onto my website (with the embed looking professional and listing all events) - maybe integration with more social media outlets. Review collected by and hosted on G2.com.
Ticketspice is quick to respond to questions. They have great articles and videos to help and if that doesn't work they will guide you through the process and come to a solution. Review collected by and hosted on G2.com.
There are so many options when building your ticket or event it can seem overwhelming. But the Customer Care is outstanding and they always help. Review collected by and hosted on G2.com.
TicketSpice serves as my landing page, sales letter, ticketing platform, reporting platform, and affiliate partner platform. One system: many functions. Review collected by and hosted on G2.com.
I don't have a dislike. Whenever I encounter an issue -- usually caused by my unfamiliarity with the system -- TicketSpice support helps me quickly and accurately. Review collected by and hosted on G2.com.
They didn't give up on me. I'm not tech-savvy at all and made many mistakes. I contacted customer service more than once each time they were patient and stuck with me until the end. I was so frustrated I started to cry and Andrew (customer service rep) said that he wouldn't leave until it was all resolved, that they were my team and with me completely. He wasn't dismissive, he was compassionate and patient. Review collected by and hosted on G2.com.
The third-party payment isn't fun to work with. That's what I had trouble with, not ticket spice. In a perfect world, I'd like to do everything through Ticket Spice without a third party. Because Ticket Spice was the ones to actually walk me through the problem and solve it. Review collected by and hosted on G2.com.
