398 TicketSpice Reviews
Overall Review Sentiment for TicketSpice
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I like that they have multiple ticketing options for patrons (TicketSpice) or vendors (RegFox) with the ability to manage and respond directly to customers in one place. Review collected by and hosted on G2.com.
The only downside I found was the potential for errors in the setup if you don't double check or get a customer service tech to review your settings in the system. Review collected by and hosted on G2.com.
The website is so easy to navigate and the assistance is immediate when you do hit an issue Review collected by and hosted on G2.com.
The event can't be added to our landing page, so I have to manually add the events to our web page. The calendar option Ticket Spice provides isn't marketable enough. Review collected by and hosted on G2.com.
TicketSpice, RegFox, and GivingFule answer all our organization's needs when it comes to our event registrations, ticketing, and getting donations. These tools offer versatility and allow me to create forms that collect all the information I need to make our campaigns and events a success. My favorite features in TicketSpice are the data collection tools, they let me customize my information gathering down to the smallest detail. I am also looking forward to using the onsite app for scanning guests at registration, it's going to make our lives so much easier. Review collected by and hosted on G2.com.
I know and appreciate that this program is constantly changing and getting better, but sometimes I wish I could turn more features on and off as needed, and customize the preset tools a little more to my needs. Review collected by and hosted on G2.com.
The service is excellent. We get quick responses on the weekends and after hours. This is so helpful when we are on location in the middle of an event. The platform is robust and there multiple options to create the exact ticket page you need. Review collected by and hosted on G2.com.
The only thing I dislike is that I can't snap my fingers and have every idea I come up with immediately implemented by the TicketSpice team. The flashlight feature on the app is probably the thing we get the most complaints about. Review collected by and hosted on G2.com.
The ease of setting up forms for data collection, financial information, display elements and creating actions. The team members are pleasant to work with and responsive to questions. Review collected by and hosted on G2.com.
Would like the capability to create name badges without exporting the registered attendee's contact information. Review collected by and hosted on G2.com.
TicketSpice is very user-friendly for our attending guests and the support we receive from TicketSpice from start to finish is exceptional! Compared to other systems we have used this has been our favorite. Review collected by and hosted on G2.com.
I cannot think of anything that we dislike about TicketSpice. Any issues we have faced were quickly resolved by learning more about the system with the help of our Account Rep. Review collected by and hosted on G2.com.
The pricing model and rates are great for higher-priced tickets, and the customer service is very good. The pre-registration feature provides a unique capability not yet found elsewhere. The overall capabilities are comparable to their competitors and provide everything I need. Review collected by and hosted on G2.com.
The admin interface is a bit confusing in some places. I expect this will improve over time as they incorporate feedback. The interfaces used by attendees for buying tickets is straight forward. Review collected by and hosted on G2.com.
David, our ticket spice account manager, is very attentive and helpful in providing guidance and solutions. I like having one person to be our point of contact. Review collected by and hosted on G2.com.
Some of the financial reporting can be complicated (we have several ticket registrations open at once), but David helped us with that and it's been fine since. Review collected by and hosted on G2.com.
User friendly and very customizable. I am able to set and control all fees, prices, what the customers see and do not see. Review collected by and hosted on G2.com.
I do not use it enough to stay quick and efficient. Luckily the online and phone customer service is able to support me when needed. Review collected by and hosted on G2.com.
Ease of navigation in the build process and appearance of the end-user site. Our customer service rep, Raquel was EXCEPTIONAL in helping us solve some credentialling issues. Review collected by and hosted on G2.com.
Could use more distinctive information on thePlan details. We were not pleased with the WePay interface and the challenges posed with credentialing. Review collected by and hosted on G2.com.
