TicketSpice Reviews & Product Details - Page 23

The platform is so easy to use and anything I haven't been able to figure out, the team has quickly answered my questions through the built-in chat. Review collected by and hosted on G2.com.

I have yet to find a downside to this platform. I guess I was having a little trouble with tickets for multiple dates and times but the team helped me resolve this quickly! Review collected by and hosted on G2.com.

Functionality and Flexibilty and they payout daily which is very important for my business Review collected by and hosted on G2.com.

Inability to export my page as a template, to import it into another business account I have on Ticketspice. This would save me a lot of time creating new pages. Review collected by and hosted on G2.com.

The TicketSpice support team is, in a word, excellent. As first-time users, we had a number of questions, and every single member of the support team - including Trey, Julia, Susie, Tanner, Phillip and Phina - not only answered all of our questions but responded quickly, thoroughly with patience and good vibes. Review collected by and hosted on G2.com.

It took a little time to get familiar with the backend / dashboard, and to understand the system logic, but I wouldn't say 'dislike' by any stretch. Review collected by and hosted on G2.com.

I like their chat feature, where I can easily get help in less than thirty minutes. Review collected by and hosted on G2.com.

I don't like how some features are hard to customize, for example in re-occuring events it is hard to make each one unique. Review collected by and hosted on G2.com.

TicketSpice provides a wonderful, easy-to-use ticketing software that's built for small businesses, large businesses, and anyone in-between. Their support has been there for any question we have, and have always been friendly and helpful.

The page designer is amazing, intuitive, and easy to use. Review collected by and hosted on G2.com.

There's a lot we don't like. There's a lot we like. A few things we think need to change are below:

- Easier to manage pages

- Drafts of pre-published pages

- Box office on iPhone / iPod instead of just iPad

- Actions / Conditional Logic loves to reset itself, causing mayhem in our ticketing pages

- Better embeeded options Review collected by and hosted on G2.com.

They seem quite eager to be helpful and informative. They had a presentation at the venue to bring us up to speed on how the process works, which was helpful to let us know and inform our Patrons. Review collected by and hosted on G2.com.

I can't get the normal discounts I've been giving to the community these last 35 years. Our non-profit mandate (and tradition to the community) has us give half-price tickets to boy scouts, girls scouts, church youth groups and retirement homes. We've also given gree tickets to the American Veterans Association for the last ten years. Not sure how we'll do that this season. Also, for our recital, we have two presentations. Due to this, we need to have two separate links; one for each presentation. It's a bit confusing and would be easier if the public only had one link and could make purchases for either (or both) presentations on one page. Review collected by and hosted on G2.com.

We offer several events throughout the year and being able to quickly set up a site to manage the sale of tickets has been a timesaver. The timed ticketing has been extremely beneficial in managing our guest and parking capacity for both small U Pick events to our 2 large multi-week events. The customer support has been excellent. David is there to help us with solutions and my favorite -- "How To Videos" which are great for referencing at a later date. Review collected by and hosted on G2.com.

I find some of the reports not very user-friendly. I have to do a lot of manipulation on one of my key reports before I can share it with others. Review collected by and hosted on G2.com.

Here's what I love about TicketSpice:

-Affordable, fees are reasonable, best I found

-Platform is highly customizable to create the ticketing experience best suited to your event--I mean it's crazy all you can do that helps you and your guests have a smooth experience.

-The customer service is WOW. The chatbox actually is functional and takes you to a person who will step by step help you figure out what you want to do. Even send you customizable video tutorials. It doesn't send you to a "knowledgebase", although they do have one. SomeONE will help you. Review collected by and hosted on G2.com.

The only thing I will say is that there is no way to opt out of the automatic log out of the site after a short period of time. This is security protection they build in to protect your bank info -- I totally get it -- but it would be nice to have an option where I can reset the auto log out after inactivity while realizing I'm reducing my own security. Since I work from home on my home computer it's just not an enhancement I need that I would reset if I could, but again, I appreciate the protection baked in. Review collected by and hosted on G2.com.

Ticket spice made it so easy for us to scan registrants. In the past, our lines took a half hour to get through, but with TicketSpice the line never stopped moving! TicketSpice made our local event feel like a professionally curated experience. We can't wait to use them again! Review collected by and hosted on G2.com.

This may be a feature we didn't look into but it would be really helpful to have the ability to sell paper tickets that are "pre-registered" to business to sell to registrants. Review collected by and hosted on G2.com.

I like that the online dashboard is easy to review and understand. Review collected by and hosted on G2.com.

The ticket levels on the backside are sometimes confusing when we have multiple ticket levels. Review collected by and hosted on G2.com.