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Ticketmaster Reviews & Product Details

Ticketmaster Overview

What is Ticketmaster?

Ticketmaster gives millions of fans – worldwide – fair and easy access to the biggest and best in live entertainment.

Ticketmaster Details
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Product Description

Ticketmaster gives millions of fans – worldwide – fair and easy access to the biggest and best in live entertainment.


Seller Details
Year Founded
1995
HQ Location
Beverly Hills, California
LinkedIn® Page
www.linkedin.com
6,561 employees on LinkedIn®
Description

Ticketmaster gives millions of fans – worldwide – fair and easy access to the biggest and best in live entertainment. Driven by innovation, unparalleled scalability, and unmatched support, we are the definitive leader in professional ticketing solutions. Over 1
,000 artists, teams, and venues around the world trust us to power their amazing performances daily — with more than 500 million tickets sold each year. We are a diverse team of 6,500+ global employees and a proud division of Live Nation Entertainment (NYSE: LYV), the world’s leading live entertainment company and an organization certified as a Great Place to Work®. Everything we do starts with our passion to dream, design, and deliver the unforgettable experience of live. Because we’re fans too — and live only happens once.

Recent Ticketmaster Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Feeling like a ticket master"
The app is very easy to use and the website is just as easy
Lisa N.
LN
Lisa N.Mid-Market (51-1000 emp.)
5.0 out of 5
"Easy to use"
I find Ticketmaster is an extremely user friendly product I love the transfer to apple wallet feature. I use it all the time and never an issue
Michael C.
MC
Michael C.Small-Business (50 or fewer emp.)
4.5 out of 5
"The safest way to buy tickets"
Ticket master makes it easy to find events, buy tickets, and if you have to transfer or sell all in the app
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Ticketmaster Media

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14 Ticketmaster Reviews

4.2 out of 5
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14 Ticketmaster Reviews
4.2 out of 5
14 Ticketmaster Reviews
4.2 out of 5

Ticketmaster Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
AM
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Ticketmaster?

I like that Ticketmaster alerts me to artists I like to follow and that they keep me updated on the latest events near me. I sometimes like the early access options. Review collected by and hosted on G2.com.

What do you dislike about Ticketmaster?

In at least one case, I purchased expensive VIP tickets through Ticketmaster about 8 months in advance, but I was not allowed to know exactly where our seats were until a very short period before the concert. Because of that uncertainty affecting my guest, I fought for a refund, which I could only acquire after jumping many hoops and gaining the aid of my bank. So I don't like that they're not always the most transparent in their seating or even their pricing (very high fees that time), and it was nearly impossible to get the refund without external help. Review collected by and hosted on G2.com.

What problems is Ticketmaster solving and how is that benefiting you?

I don't feel that Ticketmaster is the most helpful in securing the best priced seats or in being transparent about what seats I'm paying for in certain cases. I mostly use other ticket sales companies at this point. Review collected by and hosted on G2.com.

Michael C.
MC
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Ticketmaster?

Ticket master makes it easy to find events, buy tickets, and if you have to transfer or sell all in the app Review collected by and hosted on G2.com.

What do you dislike about Ticketmaster?

There is a lot of people that immediately resell after purchasing which makes it sometimes costly. Review collected by and hosted on G2.com.

What problems is Ticketmaster solving and how is that benefiting you?

I am able to find all acailable options, from just regular seats to cup experiences and premium seating as well. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Ticketmaster?

The app is very easy to use and the website is just as easy Review collected by and hosted on G2.com.

What do you dislike about Ticketmaster?

Perhaps some prices, but that is not ticketmaster's fault. Some events can be quite expensive Review collected by and hosted on G2.com.

What problems is Ticketmaster solving and how is that benefiting you?

It is solving me have to go to several websites to find what I am looking for. It is quick and this place has it all. Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Ticketmaster?

The user experience is better than all the competition. Being able to flip on the "show price with fees", switch between map and list views, etc just works better and faster than others. Also, transfering tickets back and forth works smoother than others as well. Review collected by and hosted on G2.com.

What do you dislike about Ticketmaster?

Not much to dislike, but I do wish that the "show prices with fees" could be set to default as on. Also, Ticketmaster is typically not the cheapest... competitors typically have cheaper tickets listed, although their user experience may not be as good. Review collected by and hosted on G2.com.

What problems is Ticketmaster solving and how is that benefiting you?

A must-have resource for tickets. In many cases, Ticketmaster is the only option for some concerts, unless you want after-market tickets. Review collected by and hosted on G2.com.

Lisa N.
LN
Senior Manager, Talent & Culture
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Ticketmaster?

I find Ticketmaster is an extremely user friendly product I love the transfer to apple wallet feature. I use it all the time and never an issue Review collected by and hosted on G2.com.

What do you dislike about Ticketmaster?

I just don't like the high service fees. Review collected by and hosted on G2.com.

What problems is Ticketmaster solving and how is that benefiting you?

ease of use and transfer of tickets without using paper Review collected by and hosted on G2.com.

Yawer A.
YA
Search Engine Optimization Executive
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about Ticketmaster?

there are many more live events, by which you can easily buy/sell tickets faster then anyone Review collected by and hosted on G2.com.

What do you dislike about Ticketmaster?

Im not deceted any problem yet, if I will get then I will mention next time Review collected by and hosted on G2.com.

What problems is Ticketmaster solving and how is that benefiting you?

We can do pre-booking for events, getting easily everything. secure seats for high-demand events and programs Review collected by and hosted on G2.com.

Alison Z.
AZ
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Ticketmaster?

The website is easy to use and locate a variety of performers. Review collected by and hosted on G2.com.

What do you dislike about Ticketmaster?

It is a hassle to get a refund even if you purchase the ticket protection. Review collected by and hosted on G2.com.

What problems is Ticketmaster solving and how is that benefiting you?

Face-value prices on in-demand performances Review collected by and hosted on G2.com.

Patrick C.
PC
Network Engineer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about Ticketmaster?

It's a convenient and easy way to make ticket purchases. Review collected by and hosted on G2.com.

What do you dislike about Ticketmaster?

High fees and a dominant market presence feels almost like a monopoly. Review collected by and hosted on G2.com.

What problems is Ticketmaster solving and how is that benefiting you?

An easy platform to buy tickets to events. Review collected by and hosted on G2.com.

GT
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Ticketmaster?

Conviencance, and mobile tickets are great. Review collected by and hosted on G2.com.

What do you dislike about Ticketmaster?

Sometimes when you're trying to get extremely popular tickets, it can be slow. Review collected by and hosted on G2.com.

What problems is Ticketmaster solving and how is that benefiting you?

Getting tickets to events. Review collected by and hosted on G2.com.

Bhavathi S.
BS
UI-UX Designer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Ticketmaster?

Its the safest and most secure marke Place to buy tickets including resale tickets and its 100% verified and issued in your name so it cant be copied Review collected by and hosted on G2.com.

What do you dislike about Ticketmaster?

No dislikes for now..best marketplace for tickets Review collected by and hosted on G2.com.

What problems is Ticketmaster solving and how is that benefiting you?

Its the safest and most secure marke Place to buy tickets including resale tickets and its 100% verified and issued in your name so it cant be copied Review collected by and hosted on G2.com.