Thru Reviews (97)

Reviews

Thru Reviews (97)

4.6
97 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and fast file transfers provided by Thru, highlighting its intuitive interface and reliable performance for sharing large files securely. The responsive customer support further enhances user satisfaction, making it a preferred choice for many. However, some users note a desire for improved integration options with third-party applications.

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Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Sharing Files Efficiently over Internet"
5/5
What do you like best about Thru?

Best part is the impressive download speeds and getting notifications for opening by recipient, another thing which I found to be the best is the level of security being offered is compliant which gives confidence in many sectors like ours in Finance where data is very sensitive and needs to be secure. Review collected by and hosted on G2.com.

What do you dislike about Thru?

Lack of 3rd Party integrations as there is limited number to go which limits the use and could have been better if support integrations with other 3rd party applications, another thing which I dislike is the Interface and User-Experience. Review collected by and hosted on G2.com.

RK
Rhythm K.
IT Engineer
Financial Services
Enterprise (> 1000 emp.)
"File-Transfer With Control and Transparency"
5/5
What do you like best about Thru?

Best part of Thru is the incredible fast speeds being offered while sharing data, and allowing to share even large files with security, helping to maintain integrity with providing record for user and their actions performed. Review collected by and hosted on G2.com.

What do you dislike about Thru?

I dislike that it lacks many features that should have included for managing, automating and auditing files in the mobile application, also integration with third-party applications is very hard and could have been better. Review collected by and hosted on G2.com.

SN
Sagar N.
Analyst
Financial Services
Enterprise (> 1000 emp.)
"Sharing data over Internet in most Compliant Way"
5/5
What do you like best about Thru?

The best part which I like is the confirmation receipt feature which helps us to know that file is being opened by the recipient; another best part is the ultimate speeds being offered. Review collected by and hosted on G2.com.

What do you dislike about Thru?

User Experience has a good scope for improvements as that is something which I didn't like because of limitations and confusion at the interface level, along with sometimes laggy behaviour. Review collected by and hosted on G2.com.

Cliff P.
CP
Cliff P.
Head Marketing Automation
Mid-Market (51-1000 emp.)
"Excellent secure and trackable data transfer service"
4.5/5
What do you like best about Thru?

The tracking of each step of the transfer process - For us, it is essential that the way we handle and transfer data is GDPR compliant. Thru's service gave us a clear record of the users and their activities during transfers.

The audit trail was a great feature as well which allows us to to look back at activities undertaken a while back and retrace our steps. Review collected by and hosted on G2.com.

What do you dislike about Thru?

There is room for improvement in the GUI.

While it is presently functional, it can be more intuitive and have a predesigned wizard / step-by-step prompt to help with the day-to-day more straightforward transfer while have also had the standard method, which can be configured and used as required for more complex tasks. Review collected by and hosted on G2.com.

Rashid Hassan  C.
RC
Rashid Hassan C.
Manager (Technical)
Telecommunications
Enterprise (> 1000 emp.)
"Excellent solution for complex file transfer"
5/5
What do you like best about Thru?

All features are very productive, and Thru is an excellent service for managing complex files transfer and encrypted data. The most critical element for me is enabling extensibility for the shared files with predetermined purge timelines. Review collected by and hosted on G2.com.

What do you dislike about Thru?

Thru worked well for secure MFT as promised by the marketing team, and we never got any complaints from the users in our organization. Review collected by and hosted on G2.com.

MK
Maryam K.
Executive Business Development
Consumer Services
Mid-Market (51-1000 emp.)
"Works great for accelerated file transfers"
5/5
What do you like best about Thru?

We can easily manage and transfer files of multiple applications and resources like MS 365, salesforce, outlook etc., right within Thru portal. The file transfer with the integrated acceleration tool is excellent with Thru. Review collected by and hosted on G2.com.

What do you dislike about Thru?

There are not many options available for integration with third-party applications, so it would be great if Thru looked into it and made it compatible with more applications. Review collected by and hosted on G2.com.

Rajab A.
RA
Rajab A.
Account Executive
Small-Business (50 or fewer emp.)
"Thru As a Robust Platform For Sharing Huge Files By Giving Strong Encryption And Amazing Integration"
5/5
What do you like best about Thru?

>Thru is a robust platform for businesses organizations who want to connect with other businesses and manage data exchange securely

>Faster and reliable sharing of large files with top protection without technical error meets every information technology environments

> Awesome customer support, and the team is technically strong about their product

>Thru encryption features in the integration help to build and maintain a secure network Review collected by and hosted on G2.com.

What do you dislike about Thru?

Overall nothing to report about the Thru, but I would recommend a slight improvement in GUI. Review collected by and hosted on G2.com.

KS
Katrina S.
Legal Senior Manager
Enterprise (> 1000 emp.)
"Thru Review"
5/5
What do you like best about Thru?

Thru is a fantastic platform allowing me and my team to exchange and collaborate on working documents within the service and with patients. I love using the Thru side panel and the My Thru Drop Box link, which allows me to use mainly Outlook to share files securely. Review collected by and hosted on G2.com.

What do you dislike about Thru?

Have absolutely nothing to mention in terms of dislike, works when I need it to, it does what I need it to do, and it's straightforward to use. When you regularly work with many files as we do, we are just happy with a solution that works. Review collected by and hosted on G2.com.

Jonathan S.
JS
Jonathan S.
Security Architect
Enterprise (> 1000 emp.)
"Thru MFT Review"
4/5
What do you like best about Thru?

Thru's platform is fully SaaS and provides a modern and secure way of handling a common file transfer protocol such as sftp. The support from the team is also first rate and they are quite prepared to go the extra mile for uncommon use cases

Thru MFT provides a SaaS method of approaching a legacy problem and I wouldn't hesitate to recommend it Review collected by and hosted on G2.com.

What do you dislike about Thru?

I think some people may find some the concepts around transports and organisations a bit challenging at first. However the ocumentation around this is pretty good Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"A product with great support and potential."
4/5
What do you like best about Thru?

The customization options are quite extensive. It is very convenient to be able to collaborate with other users by creating shared folders. The user interface is pretty much straightforward. Review collected by and hosted on G2.com.

What do you dislike about Thru?

A much more seamless integration is needed in the software. The price for the multi-user access is a little on the expensive side.The Overall performance of the software needs to be optimized a little bit. Review collected by and hosted on G2.com.