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88 Thrive learning Reviews
Overall Review Sentiment for Thrive learning
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How easy and intuitive it is to use, anyone can pick it up quickly without needing full tutorials Review collected by and hosted on G2.com.
The Events and Live Broadcast features need some work to make them more usable and useful Review collected by and hosted on G2.com.
Ease of use from the team's perspective and seamless experience for managers to upload content, create multimedia courses and manage progress of their teams. THRIVE's support is also top class - thanks to our dedicated account manager the onboarding went smooth and any queries we had afterwards were dealt with with great maner. Review collected by and hosted on G2.com.
There's absolutely nothing to dislike about the platform. The only thing that I can (if have to) point out would be the fact that their mobile app isn't responsive and doesn't scale up to the tablet size. At the time of me writing this review, the matter has been addressed with their team and is being looked at. Review collected by and hosted on G2.com.
The support from our Customer Support Manager, Steph Hopwood is great; she's accessible, always helpful and has great ideas when I'm in need. I haven't used the customer service Zen Desk team too much, but when I have, they too, have been helpful and responded promptly. In many ways, the platform mimics social media platforms, automatically making the platform appealing; the UGC element especially plays a massive role. Still figuring out ways how to increase this type of content within our business. THRIVE is a great communication tool that makes communicating interactive and different and encourages everybody to play a part. The content club provides access to hundreds of bite-size content on various subjects and pathways, allowing me to create modules/learning pathways using relevant content. Feedback is always welcome; whoever it is, I communicate with at THRIVE, and I do feel like my ideas are listened to. The skills functionality can be complex regarding administration and upkeep of the content. However, the ideas behind this functionality is clever and help drive desired learning based on these skills/interests. Review collected by and hosted on G2.com.
I'd love access to more reporting options - requesting reports via Zen Desk is a little time-consuming. Although, the response time hasn't been bad. A live feed option would be great, similar to Facebook/Instagram. Content related more to topics within my business would be helpful - even tailored content options. More layers on the Explore page would add more depth, and being able to tailor the notification emails would be a dream! Making them more appealing and interactive would encourage users to view notifications and related content. Review collected by and hosted on G2.com.
It feels like a friendly platform, which is a great thing for our colleagues as it's a less intimidating way to learn. E.g having an app makes it easier to access training in store & makes it feel more like social media!! Review collected by and hosted on G2.com.
Sometimes our users find it difficult to navigate around the platform, which we're working through but would be helpful to have more guidance on this. Review collected by and hosted on G2.com.
The customer support is amazing, and helps us through what ever questions we have. Review collected by and hosted on G2.com.
The interface can be improved to be more interactive. Review collected by and hosted on G2.com.
Designed to the customer and flexible to use. Great customer support from the team Review collected by and hosted on G2.com.
Administration regarding the content and tasks in the system Review collected by and hosted on G2.com.
Its a versatile, fresh and modern approach to L&D. It is intuitive and engages learners on all levels. I love the fact that we've just begun to scratch the surface and can't wait to unlock its full potential! Review collected by and hosted on G2.com.
Some frustrations around basic event admin and reporting but have fed this back already. Review collected by and hosted on G2.com.
The modern accessible approach to learning and development which engages all staff and its versatility.
Content and compliance club content. Review collected by and hosted on G2.com.
The lack of self service for administrators and lack of reporting capability at source. We'd like to be less reliant on zendesk. Review collected by and hosted on G2.com.
Such an easy platform to use and get set up and launched. Everyone, from the implementation to content to support teams give you all the time you need and is super responsive and lovely and you always have a dedicated member of the team there to answer queries and give you ideas. Review collected by and hosted on G2.com.
There isn't anything to dislike about THRIVE, any issues or confusion we've had along the way have been responded to quickly and effectively by the team. The only thing to note is you'll need a lot of time to set aside for the initial launch meetings! Review collected by and hosted on G2.com.
Our teams have had Thrive for nearly a year and we love the ability to share UGC, develop our front line teams and support skills development. The ability to set our own goals and track progress is second to none, and our product training has directly led to an increase in sales. Our teams are also able to access comms at their fingertips and connect quicker to one another. Review collected by and hosted on G2.com.
The App needs a bit of work in terms in functionality but I know it's on the roadmap. As well as this, the ability to direct message would support in fully supporting comms. Review collected by and hosted on G2.com.
