Thrive by Shopventory Pros and Cons

Shopventory's Thrive has made inventory management easier for me. I honestly do not know how in the past it was conceivable to track inventory levels in several stores with local updates. However, now it easy and I can do that. Having a Shopify extending functionality into my operations creates a unified sales process online. Review collected by and hosted on G2.com.

The reporting capability of Thrive by Shopventory still has a lot of room for improvement. They look like a good idea, but turn out to be clumsy and unnatural. Creating the data reports that I have to use to figure out sales patterns or identify low-inventory items large wastes time. Review collected by and hosted on G2.com.

Thrive helped us optimize our online store immensely.Right from customizing our stores to processing orders and managing our inventory, we have all features in one place. It has helped us in building a strong online presence which increased sales by 30% in the first month itself. Review collected by and hosted on G2.com.

Integrations with few external vendors are new here, so would take some time for adaptation. Review collected by and hosted on G2.com.

I like the fact that you can easily interggrate your online store if with many platforms, personally i had it easy integrating Shopify. Review collected by and hosted on G2.com.

When they make a software upgrade, sometimes tools are moved from the normal location and you might have to get into touch with support for a walkthrough Review collected by and hosted on G2.com.

Shopventory totally transformed our business game! It syncs seamlessly with our POS, solving all those pesky inventory headaches and giving us sweet sales insights. The setup is a breeze, and the customer service is top-notch—quick, friendly, and always on point. The trial run was a slam dunk, and we're stoked to subscribe. Shopventory is hands down the best sidekick for our Clover setup. Big thanks! Review collected by and hosted on G2.com.

So far so good! Works better than anything we tried previously! Review collected by and hosted on G2.com.

I love the ease in which I can add, edit, and report on my inventory. It's very robust for cost analysis, movement of items, and the premade reports are exceptional. Review collected by and hosted on G2.com.

The free version has ALMOST everything I need - the reporting is limited, so if I forget to run a month-end inventory report, I can't go back and do it later. And the first tier for the paid version is WAY more than I need and is totally out of my budget (especially since there are so many features that would go unused). I wish there was an in-between tier- I would totally be willing to pay a monthly fee to be able to run the reports I need. Review collected by and hosted on G2.com.

The app itself is easy to use. I am left pleasantly surprised each time I use a feature I didn't know about. Recently we added a new location, I used the duplication feature, so all stock came over from the primary location. The support is 11/10 yes, I said 11. Alejandro has helped me on multiple occasions, as well as other staff. They will print screen/record their screen and get you to the destination you're looking for. Review collected by and hosted on G2.com.

Because its app-based, you cannot open up multiple browsers, some times I would like to open up multiple products at once in different tabs (just my habit I guess) Review collected by and hosted on G2.com.

Shopventory acts like our master of inventory between our in-store point of sale and our website. Unlike other solutions we've tried in the past, Shopventory seems to have itself together. Our inventory numbers thus far have beein consistently accurate. Review collected by and hosted on G2.com.

Setup was easy until it wasn't, and then it became a nightmare. It could be just my experience, but after all of my products were imported to Shopventory, I noticed that I was receiving an error every time I tried to update a product. Images, product descriptions, quantities, nothing was syncing, so I reached out to customer service as they had been helpful with setup. When the first tier of customer service couldn't figure out the issue, the team escalated the issue to the engineers. After not hearing back, I reached out to customer service for an update and was told that once a trouble ticket escalates to the engineers, there's nothing to do but wait. There is literally no timeframe available as to when the team might address an issue. After losing two weeks to this issue, I found the resolution; Shopventory had pulled products in as variants. Since variants did not exist, deleting variants in Shopventory fixed the problem. After my issue escalated to the engineers, I felt ignored and in the dark for two weeks. That's something Shopventory needs to address. Review collected by and hosted on G2.com.

The best thing is that Shopventory is set up really fast. We were able to import almost every Item from an excel sheet, in a matter of no time. On some items there had to be made some minor adjustments, but it really went better than expected. It is also quite easy to maintain the item database and further improve them. There is the possibility for custom fields in order to add information that is perhaps specific to your kind of business. Otherwise I have to say that it is really userfriendly and empoyees do not need a lot of time to be learnt in. Review collected by and hosted on G2.com.

The reporting system is perhaps their weak point. It is quite challenging to create customized reports and filtering the needed data. But they are constantly improving and I see that they are aware of this minor issue and are trying to get better. Review collected by and hosted on G2.com.

I like that we can enter in prospects and tag commissions to clients, also tagging product details and integrating with Wordpress/woo commerce. Review collected by and hosted on G2.com.

The applying s vendor tona product should be one stepnand it have to go back and search vendors separately. We also cannot use the variants feature and often have to enter mutilple duplicate items - this should not be a paid add on, but included in the price for convenience/efficiency of your product . Review collected by and hosted on G2.com.

There filtering options are okay, and being able to integrate with other systems is good Review collected by and hosted on G2.com.

The reports and not being able to limit access to certain accounts (eg, everyone can see AND change everyone's stuff Review collected by and hosted on G2.com.