Top 10 Threecolts Multichannel Pro Alternatives & Competitors

Top 10 Alternatives to Threecolts Multichannel Pro Recently Reviewed By G2 Community

#1

QuickBooks Online
By Intuit
(3,404)4.0 out of 5
Optimized for quick response
Easy Online Accounting to Organize Your Finances in One Place
Categories in common with Threecolts Multichannel Pro:
• Order Management
• Inventory Control
Reviewers say compared to Threecolts Multichannel Pro, QuickBooks Online is:
Slower to reach roi
See all QuickBooks Online reviews
#2

Zoho Desk
By Zoho
(6,200)4.4 out of 5
Optimized for quick response
Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.
Categories in common with Threecolts Multichannel Pro:
• Customer Self-Service
Try for free
Reviewers say compared to Threecolts Multichannel Pro, Zoho Desk is:
Slower to reach roi
See all Zoho Desk reviews

Sponsored
ERPAG
(6)5.0 out of 5
ERPAG is an ERP cloud service solution designed to assist small and mid-sized companies in managing their business processes efficiently. This comprehensive platform integrates various functions such as sales, purchasing, manufacturing, advanced inventory management, and order fulfillment, all in real-time. By providing a centralized system, ERPAG enables businesses to streamline operations, enhance productivity, and improve decision-making. Targeted primarily at small to mid-sized enterprises, ERPAG caters to businesses seeking to optimize their workflows without the complexity often associated with larger ERP systems. The platform is particularly beneficial for companies that require robust inventory management, multi-level bill of materials (BOM) management, and effective order tracking. With its user-friendly interface and cloud-based architecture, ERPAG allows businesses to access critical information from anywhere, facilitating remote work and collaboration. Key features of ERPAG include multi-level BOM management, which allows users to create complex product structures easily. The shop floor management tool helps oversee production processes, ensuring that operations run smoothly. Inventory tracking capabilities, including barcode, serial, and lot tracking, provide businesses with the tools needed to maintain accurate stock levels and reduce discrepancies. Additionally, the platform supports multiple units of measure, currencies, and languages, making it suitable for businesses operating in diverse markets. ERPAG also offers integrated invoicing and purchasing modules that simplify financial transactions and enhance accuracy. The platform's user-level management ensures that access to sensitive information is controlled, promoting security and compliance. Furthermore, the low-code scripting feature allows users to customize tables and fields according to their specific needs, while the smart API designer facilitates integration with other software applications. These capabilities empower businesses to tailor the ERP system to their unique requirements, enhancing overall functionality and user experience. Overall, ERPAG stands out in the ERP category by providing a comprehensive, flexible, and user-friendly solution that addresses the specific needs of small and mid-sized companies. By combining essential business processes into a single platform, ERPAG not only simplifies management but also supports growth and scalability, making it a valuable asset for organizations looking to improve their operational efficiency.
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#3

Zendesk Support Suite
By Zendesk
(6,149)4.3 out of 5
Optimized for quick response
Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.
Categories in common with Threecolts Multichannel Pro:
• Customer Self-Service
Try for free
Reviewers say compared to Threecolts Multichannel Pro, Zendesk Support Suite is:
Slower to reach roi
See all Zendesk Support Suite reviews
#4

Salesforce Service Cloud
By Salesforce
(5,607)4.4 out of 5
Optimized for quick response
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
Categories in common with Threecolts Multichannel Pro:
• Customer Self-Service
Try for free
Reviewers say compared to Threecolts Multichannel Pro, Salesforce Service Cloud is:
Slower to reach roi
See all Salesforce Service Cloud reviews
#5

Freshdesk
By Freshworks
(3,501)4.4 out of 5
Optimized for quick response
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.
Categories in common with Threecolts Multichannel Pro:
• Customer Self-Service
Try for free
Reviewers say compared to Threecolts Multichannel Pro, Freshdesk is:
Slower to reach roi
See all Freshdesk reviews
#6

Intercom
By Intercom, Inc.
(3,324)4.5 out of 5
Optimized for quick response
Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actionable insights for optimizing support content, and offering a seamlessly integrated help center accessible through any channel. Support agents benefit from a massive increase in productivity, with Fin AI Copilot enhancing efficiency by 31%, a shared inbox for seamless collaboration and tickets that continue the conversation. Managers can use Intercom to elevate customer satisfaction, monitor and optimize support operations with AI insights (coming soon), and automate repetitive tasks with Workflows. Intercom is fully omnichannel and also integrates with all the tools support teams use most - making Intercom the only complete AI-first customer platform in the industry.
Categories in common with Threecolts Multichannel Pro:
• Customer Self-Service
Try for free
Reviewers say compared to Threecolts Multichannel Pro, Intercom is:
Slower to reach roi
See all Intercom reviews
#7

HubSpot Service Hub
By HubSpot
(2,492)4.4 out of 5
Optimized for quick response
Customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster. Service teams can show the value of their work and prove an actual return on investment because Service Hub is part of the HubSpot CRM platform.
Categories in common with Threecolts Multichannel Pro:
• Customer Self-Service
Try for free
Reviewers say compared to Threecolts Multichannel Pro, HubSpot Service Hub is:
Slower to reach roi
See all HubSpot Service Hub reviews
#8

Front
By Front App
(2,244)4.7 out of 5
Optimized for quick response
Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.
Categories in common with Threecolts Multichannel Pro:
• Customer Self-Service
Try for free
Reviewers say compared to Threecolts Multichannel Pro, Front is:
Slower to reach roi
See all Front reviews
#9

JustCall
By Saas Labs
(2,084)4.3 out of 5
Optimized for quick response
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries
Categories in common with Threecolts Multichannel Pro:
• Customer Self-Service
Try for free
Reviewers say compared to Threecolts Multichannel Pro, JustCall is:
Slower to reach roi
See all JustCall reviews
#10

NICE CXone Mpower
By NICE
(1,635)4.3 out of 5
Optimized for quick response
NICE CXone Mpower automates end-to-end customer service—enabling organizations to boost satisfaction and efficiency while reducing costs at unprecedented scale. Move beyond traditional inbound customer service and into proactive AI-powered customer experiences. As the ultimate AI hyper-platform, CXone Mpower seamlessly orchestrates workflows, agents, and knowledge across every CX touchpoint. Connect front- and back-office workflows. Optimize enterprise-wide knowledge. Increase productivity with AI agents and augmented human agents. Unlike traditional CCaaS and inflexible point-solutions, CXone Mpower provides the most comprehensive applications portfolio, an open framework for integration, and Enlighten—CX-specific AI trained on the industry’s largest labeled and validated CX dataset — for organizations to design, build and operate every element of customer service.
Categories in common with Threecolts Multichannel Pro:
• Customer Self-Service
Try for free
Reviewers say compared to Threecolts Multichannel Pro, NICE CXone Mpower is:
Slower to reach roi
See all NICE CXone Mpower reviews

Sponsored
ERPAG
(6)5.0 out of 5
ERPAG is an ERP cloud service solution designed to assist small and mid-sized companies in managing their business processes efficiently. This comprehensive platform integrates various functions such as sales, purchasing, manufacturing, advanced inventory management, and order fulfillment, all in real-time. By providing a centralized system, ERPAG enables businesses to streamline operations, enhance productivity, and improve decision-making. Targeted primarily at small to mid-sized enterprises, ERPAG caters to businesses seeking to optimize their workflows without the complexity often associated with larger ERP systems. The platform is particularly beneficial for companies that require robust inventory management, multi-level bill of materials (BOM) management, and effective order tracking. With its user-friendly interface and cloud-based architecture, ERPAG allows businesses to access critical information from anywhere, facilitating remote work and collaboration. Key features of ERPAG include multi-level BOM management, which allows users to create complex product structures easily. The shop floor management tool helps oversee production processes, ensuring that operations run smoothly. Inventory tracking capabilities, including barcode, serial, and lot tracking, provide businesses with the tools needed to maintain accurate stock levels and reduce discrepancies. Additionally, the platform supports multiple units of measure, currencies, and languages, making it suitable for businesses operating in diverse markets. ERPAG also offers integrated invoicing and purchasing modules that simplify financial transactions and enhance accuracy. The platform's user-level management ensures that access to sensitive information is controlled, promoting security and compliance. Furthermore, the low-code scripting feature allows users to customize tables and fields according to their specific needs, while the smart API designer facilitates integration with other software applications. These capabilities empower businesses to tailor the ERP system to their unique requirements, enhancing overall functionality and user experience. Overall, ERPAG stands out in the ERP category by providing a comprehensive, flexible, and user-friendly solution that addresses the specific needs of small and mid-sized companies. By combining essential business processes into a single platform, ERPAG not only simplifies management but also supports growth and scalability, making it a valuable asset for organizations looking to improve their operational efficiency.
Visit Website
Visit Website