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Dan B.

Director of Infomation Technology

Mid-Market (51-1000 emp.)

5/29/2026

"Easy Monitoring and Centralized Network Security in One Place"

5/5

What do you like best about ThreatDown?

Once setup easy to use and monitor. Entire network security and updates at one place. Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

The setup process is a little in depth but worth it. Review collected by and hosted on G2.com.

Response from Grace B of ThreatDown

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Hi Dan!

Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer.

It’s great to hear that ThreatDown has been easy to use and has helped keep your devices free from viruses and spyware. Providing our customers with confidence that their environment is protected is incredibly important to us.

If any new questions or feedback come up, please don’t hesitate to reach out to us.

Grace

AM

Verified User in Manufacturing

Mid-Market (51-1000 emp.)

5/21/2024

"Reliable but with glitches"

3.5/5

What do you like best about ThreatDown?

MDR cut down the chances of IT team involement. Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

1) At some point in the past, some endpoints are lost from Nebula for unknown reason. 2) On most the hosts, uninstallation are unsuccessful. Using the Business Support Tool can be hit-or-miss. 3) Reinstallation can be unnecessarily difficult. Review collected by and hosted on G2.com.

Response from Angela Kelleher of ThreatDown

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Good day,

Thank you for sharing your positive experience with ThreatDown's single point of administration and ease of implementation. We understand the frustration caused by the occasional Windows irresponsiveness and uninstallation errors and are actively working to address these issues. Your input is valuable to us.

Many thanks,

Angela

TA

Tala A.

Technical Support

Enterprise (> 1000 emp.)

1/15/2026

"ThreatDown review"

4.5/5

What do you like best about ThreatDown?

I like that ThreatDown is easy to use and works well without being complicated. It’s simple to manage, gives good protection, and doesn’t slow down the computer. The dashboard is clear, and it’s easy to understand what’s going on. Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

Every feature helpful. I don't have anything to dislike about. Review collected by and hosted on G2.com.

What problems is ThreatDown solving and how is that benefiting you?

ThreatDown helps protect my devices from viruses, malware, and other harmful threats. It stops infections before they can cause damage and keeps the system running safely. Because of that, I don’t have to worry as much about security issues, and it gives me peace of mind knowing my data and devices are safer. Review collected by and hosted on G2.com.

Response from Grace B of ThreatDown

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Hi Tala,

Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer.

It’s great to hear that ThreatDown is delivering strong protection while remaining simple to use and easy to manage. We’re glad the clear dashboard and lightweight performance are helping you stay informed without slowing things down, and that it’s giving you peace of mind knowing your devices and data are secure.

If any new questions or feedback come up, please don’t hesitate to reach out to us.

Grace

AI

Verified User in Insurance

Mid-Market (51-1000 emp.)

11/20/2019

"Very reliable - I always trust this product"

5/5

What do you like best about ThreatDown?

They have enhanced their alerting and communication through email reports which I relay on to help me manage the day to day. Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

It's working as I expected at this point. Review collected by and hosted on G2.com.

Recommendations to others considering ThreatDown:

It's a great product for the cost that help to alert you to issues before they happen. Although been using for years on premise, just started using cloud platform and it's so much better. Review collected by and hosted on G2.com.

What problems is ThreatDown solving and how is that benefiting you?

The email alerts help me to manage activity and prevent it from turning into something worse. I like that it's all real time information provided on the alerts as well. The dashboard overview is a nice feature to look at everything as a whole and narrow down where you need to direct your attention quickly. Review collected by and hosted on G2.com.

Response from Angela Kelleher of ThreatDown

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Hi!

Thank you very much for your positive 5* review, we appreciate it.

And we are glad to hear you are enjoying the ease of use and real-time alerts - always trying to improve our products.

Many thanks

Angela

CP

Carrissa P.

Programmer

Mid-Market (51-1000 emp.)

2/8/2024

"Great Endpoint Protection with Room for Deployment Tool Improvement"

4.5/5

What do you like best about ThreatDown?

I like ThreatDown's endpoint protection and patching features, as they keep my endpoints safe and up to date. I also appreciate that ThreatDown provides more information regarding the endpoints compared to other products. The initial setup was easy. Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

The last time I tried the deployment tool, it didn't work. I haven't tried it recently, but when I did, it didn't work. Review collected by and hosted on G2.com.

Response from Angela Kelleher of ThreatDown

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Hi Carrissa!

We are thrilled to hear that you find our support quick and professional. Thank you for your positive feedback!

And thank you for choosing ThreatDown for your cybersecurity needs.

Best regards

Angela

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Randall C.

Senior Network Engineer

Small-Business (50 or fewer emp.)

1/24/2024

"Best Threat Detection on the market!!!"

5/5

What do you like best about ThreatDown?

Threatdown is far more advanced than any other protection on the market. We have been please with the performance and how it catches everything while protecting our client systems. Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

I have found that Threatdown can be resource intensive at times causing some systems to slow to a crawl. Review collected by and hosted on G2.com.

Response from Angela Kelleher of ThreatDown

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Hi Randall!

We're thrilled to hear that ThreatDown has been able to keep your clients' systems protected and has significantly reduced your system issues. Thank you for sharing your experience!

Best regards.

Angela

JC

Jacob C.

Cybersecurity Analyst

Mid-Market (51-1000 emp.)

3/19/2026

"Simplistic Yet Powerful, Tailored Security Solution"

5/5

What do you like best about ThreatDown?

I like that ThreatDown's portal is simple but allows for deep access to lots of settings and features below the surface level. I also appreciate that we can configure the protection settings for our specific needs on a device level or a global/group level. The initial setup was super easy, and their support helped tremendously. It works better than the other solutions we've tried. Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

Nothing Review collected by and hosted on G2.com.

Response from Grace B of ThreatDown

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Hi Jacob,

Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer.

It’s great to hear that the platform strikes the right balance between simplicity and flexibility, giving you the control to tailor protection at both the device and group level. We’re also glad the setup process was smooth and that our support team was able to help along the way, and it’s great to know ThreatDown is meeting your needs compared to other solutions you’ve tried.

If any new questions or feedback come up, please don’t hesitate to reach out to us.

Grace

BE

Brett E.

Small-Business (50 or fewer emp.)

2/24/2024

"Effortless Setup, User-Friendly Dashboard"

4.5/5

What do you like best about ThreatDown?

I really appreciate ThreatDown for its centralized deployment on all PCs and servers, as it saves me from the hassle of manually configuring each one. This feature is incredibly convenient. I love the dashboard; its aesthetic appeal and intuitive design make it easy to navigate and find features. Whenever I’m unsure about something, finding help is straightforward, which demonstrates how user-friendly ThreatDown is overall. Also, the initial setup of ThreatDown was very easy and straightforward, with support available to assist, making it a pleasant experience. Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

So far there is nothing I don't like about it. Review collected by and hosted on G2.com.

Response from Angela Kelleher of ThreatDown

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Hi Brett,

Thank you for sharing your positive experience with ThreatDown. We're glad to hear that the software has been easy to deploy and integrate into your network, and that it has provided efficient protection with low maintenance. We appreciate your feedback and recommendation!

Many thanks,

Angela

CH

Chris H.

Network Administrator

Mid-Market (51-1000 emp.)

2/23/2023

"Malwarebytes Works Great"

5/5

What do you like best about ThreatDown?

Malwarebytes for business works great. It keeps systems secure and has an easy to use website for seeing all the information and reports for all servers and endpoints. You can update the program from the site as well. Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

I do not see any downsides to using Malwarebytes for business. If I had to pick one, I'd say it would be the cost. Overall we do not have any issues with the program itself. Review collected by and hosted on G2.com.

Response from Grace B of ThreatDown

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Hi Chris,

Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer.

It’s great to hear that ThreatDown is helping keep your servers secure while providing clear visibility through the web console. We’re glad the platform is making it easy to manage updates and monitor your environment, giving you confidence that your systems and data are protected.

If any new questions or feedback come up, please don’t hesitate to reach out to us.

Grace

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Matthew W.

Service Manager

Small-Business (50 or fewer emp.)

10/9/2025

"MSP ThreatDown review"

4.5/5

What do you like best about ThreatDown?

One of the standout features of ThreatDown for me has been its customer support. Whenever I’ve encountered bugs or other issues, the support team has responded promptly and provided solutions, even when my concerns needed to be escalated to the development team. In addition to this excellent support, I’ve found the product itself to be reliable and highly customizable. Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

Like with any new tool, there is a learning curve when starting to use this product. The integrations are still being developed, but I have noticed they are steadily improving. Review collected by and hosted on G2.com.

What problems is ThreatDown solving and how is that benefiting you?

Cybersecurity is growing more crucial with each passing day. Since we collaborate with many companies across various industries, each with their own unique requirements, ThreatDown enables us to tailor our cybersecurity solutions to fit their specific needs, all while maintaining a reasonable price. Review collected by and hosted on G2.com.