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ThoughtExchange Reviews & Product Details

Verified User in Financial Services
UF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ThoughtExchange?

I love the easiness and simplicity of it. Review collected by and hosted on G2.com.

What do you dislike about ThoughtExchange?

I do not have any dislikes. ThoughtExchange has helped us solve many employee engagement pieces. Review collected by and hosted on G2.com.

What problems is ThoughtExchange solving and how is that benefiting you?

Employee engagement and faster feedback. Review collected by and hosted on G2.com.

ThoughtExchange Overview

What is ThoughtExchange?

ThoughtExchange is the AI engagement and experience platform that deepens engagement, enhances data, and provides faster, easier analysis and actions—so you don’t waste a moment. ✔️ Surface better insights through richer, more personalized engagements. Select from multiple methods to unify quantitative and qualitative data collection and uncover nuance. ✔️ With AI analysis integrated throughout the ThoughtExchange platform, participant insights are turned into actionable, targeted solutions in minutes instead of months. ✔️ AI analyzes your engagement data, combines it with contextual information about your organization, and produces personalized action plans for individuals or groups—within seconds. Whether you’re focused on long-term core engagement or looking to access ad hoc feedback, ThoughtExchange supports all of your engagement programs in one platform.

ThoughtExchange Details
Languages Supported
English, French, Spanish
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Product Description

Engagement solutions for leaders who put people first

How do you position yourself against your competitors?

We’re a leader in the engagement space, consolidating quantitative and qualitative data gathering and analysis in one platform—so you can focus on taking action.

✅ Exchanges: Qualitative interactive conversations and participant-prioritized data

✅ Surveys: Advanced quantitative and qualitative survey capabilities

✅ Interviews: Private, one-on-one digital interviews at scale


Seller Details
Year Founded
2009
HQ Location
Rossland, BC
Twitter
@thoughtexchange
198 Twitter followers
LinkedIn® Page
www.linkedin.com
182 employees on LinkedIn®

Thoughtexchange A.
TA
Overview Provided by:

Recent ThoughtExchange Reviews

Jynette O.
JO
Jynette O.Small-Business (50 or fewer emp.)
3.5 out of 5
"Practical and Adaptable"
I like that option to leave open ended thoughts or add to thoughts similar to mine.
TM
Tim M.Small-Business (50 or fewer emp.)
4.5 out of 5
"High impact exchanges to fuel specific outcomes"
We are LOVING the power and inclusion of Thought exchange. It is a dynamite platform for focal points such as: determining an organizational purpos...
Tarra R.
TR
Tarra R.Enterprise (> 1000 emp.)
4.5 out of 5
"Great tool for capturing genuine insights"
Easy to use, helpful consulting from the company, insights delivered in formats that are fairly easy to digest and present to others.
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ThoughtExchange Media

ThoughtExchange Demo - One Platform to Unify Engagement & Surveys
ThoughtExchange is the AI engagement and experience platform that deepens engagement, enhances data, and provides faster, easier analysis and actions—so you don’t waste a moment.
ThoughtExchange Demo - Go Beyond Surface-Level Surveys
ThoughtExchange’s diverse engagement strategies get you deeper engagement. Put down your lengthy, dull survey tools and pick up a full-picture engagement platform that provides the best type of engagement for the moment.
ThoughtExchange Demo - In-Depth Data Analysis in Seconds
ThoughtExchange is the go-to solution for extracting, analyzing, and interpreting qualitative engagement data. Our suite of AI-powered analysis tools empower leaders to go beyond identifying problems to uncovering the solutions to solve them faster.
ThoughtExchange Demo - Actionable Insights in an Instant
ThoughtExchange’s AI quickly understands detailed engagement feedback, saving you weeks or months of analysis time. Watch as the platform elevates insights in an instant, providing you with contextualized action plans that drive more effective outcomes.
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45 out of 46 Total Reviews for ThoughtExchange

4.7 out of 5
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Overall Review Sentiment for ThoughtExchangeQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Jynette O.
JO
Women's Ministry Leader
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ThoughtExchange?

I like that option to leave open ended thoughts or add to thoughts similar to mine. Review collected by and hosted on G2.com.

What do you dislike about ThoughtExchange?

Sometimes the questions repeat and that is time consuming. Review collected by and hosted on G2.com.

What problems is ThoughtExchange solving and how is that benefiting you?

Educational issues with my child's school experience Review collected by and hosted on G2.com.

TM
Founding Partner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ThoughtExchange?

We are LOVING the power and inclusion of Thought exchange. It is a dynamite platform for focal points such as: determining an organizational purpose; prioritizing values to live/breathe better on or culture activations to focus on. This tool and platform is world class and super helpful! Review collected by and hosted on G2.com.

What do you dislike about ThoughtExchange?

We sometimes find manual theming more effective than AI theming. AI definitely provides useful insight. Review collected by and hosted on G2.com.

What problems is ThoughtExchange solving and how is that benefiting you?

Alignment & inclusion Review collected by and hosted on G2.com.

Tarra R.
TR
Global Diversity Program Advisor
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ThoughtExchange?

Easy to use, helpful consulting from the company, insights delivered in formats that are fairly easy to digest and present to others. Review collected by and hosted on G2.com.

What do you dislike about ThoughtExchange?

The AI needs some work - the tool doesn't theme the thoughts entered very well so that they can be grouped and categorized for easy analysis. Review collected by and hosted on G2.com.

What problems is ThoughtExchange solving and how is that benefiting you?

Allows us to understand priorities and pain points from a much larger segment of our business than we normally hear from. Review collected by and hosted on G2.com.

PATRICK T.
PT
Community Relations Coordinator
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review
(Original )Information
What do you like best about ThoughtExchange?

On top of being a great product that really helps my school district understand the thoughts of the communities it serves, the staff is extremely helpful at crafting questions, building exchanges, and deciphering data in ways that are meaningful and impactful. Review collected by and hosted on G2.com.

What do you dislike about ThoughtExchange?

I can't think of a single downside to using the product. Review collected by and hosted on G2.com.

What problems is ThoughtExchange solving and how is that benefiting you?

The biggest problem TE solves for a school district is providing a survey tool that goes way beyond yes or no, or checkbox, surveys. It allows for open dialogue, establishes trends, and provides analytics and presentation tools that help school districts get the most of the data it receives using the product. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about ThoughtExchange?

ThoughtExchange allows leaders to quickly get insights from their teams. Participants get to rate other thoughts, while remaining anonymous, all through a live platform. If you're a leader in the education or enterprise space, I recommend joining a live or virtual event to see how it's use and participate in a live Exchange. Review collected by and hosted on G2.com.

What do you dislike about ThoughtExchange?

No dislikes so far; great to see a strong team behind such an impactful product and service. I have recommended it to all of my colleagues in the education and enterprise space. Review collected by and hosted on G2.com.

What problems is ThoughtExchange solving and how is that benefiting you?

ThoughtExchange has turned my problems around. By running Exchanges, I can start tackling issues or challenges that my team might be having. As an example, we ran exchanges throughout the pandemic to better understand our teams, who are primarily working from home. Twenty-four hours into an Exchange, we have thoughts and ratings that help us move forward and make the right decisions. Review collected by and hosted on G2.com.

Adriana G.
AG
Executive Director of Elementary Administration
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about ThoughtExchange?

The ability to get people's ideas out in the open in a safe collaborative space has always been important, but now that we are dealing with the trauma of the pandemic this has become ESSENTIAL for moving forward. Review collected by and hosted on G2.com.

What do you dislike about ThoughtExchange?

Would love the ability to use the iPhone app again Review collected by and hosted on G2.com.

What problems is ThoughtExchange solving and how is that benefiting you?

Leading in a time of volatility and change has been a huge challenge. This platform has helped us get immediate feedback that we can act on quickly. We've addressed issues with student engagement, different leadership challenges, and what is most important to teachers. People feel heard. That is SO important. Review collected by and hosted on G2.com.

Jeanne C.
JC
Superintendent
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about ThoughtExchange?

I have used Thought Exchange for 18 months through COVID and it has become my number one tool for communicating, educating and building community. I love the idea that people not only share their ideas but then get to read the ideas of others and connect with them. And I get to see what resonates with the most people. So effective and being able to share reports is icing on the cake. Review collected by and hosted on G2.com.

What do you dislike about ThoughtExchange?

I don't dislike anything. I am still learning how to maximize the tool and there are many resources to help me- a help desk, my supportive associates at TE, webinars and the master classes. Review collected by and hosted on G2.com.

What problems is ThoughtExchange solving and how is that benefiting you?

I am getting more voice and input into questions I have that normally our hidden by those who shout the loudest. Not only do I get more voices heard but they learn from each other in this format. Review collected by and hosted on G2.com.

ANDREW L.
AL
Communications Coordinator
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about ThoughtExchange?

This is so much more than a survey. What I like best is the data. We get so much rich data from our exchanges. It is hard to narrow down what I like best, but the ability to theme results is high on the pros list. We can see trends among the results that help us connect with our community more profoundly. We can then see similarities and differences. This is critical for someone in communications. We can easily see high priorities and areas that everyone can agree on. Review collected by and hosted on G2.com.

What do you dislike about ThoughtExchange?

There are no downsides that I can speak to in regards to the platform itself. I am so impressed with the power of this tool. The cost may be a challenge for some small groups, as it is appropriately priced. We are a small team, and we prioritize including this tool even though it comes at a premium price. I want to point this s out because it is not cheap - however, I believe it is worth every penny. Honestly, it has revolutionized how we engage our internal and external audiences, brainstorm ideas, and organize thoughts for meetings (and more!). Review collected by and hosted on G2.com.

What problems is ThoughtExchange solving and how is that benefiting you?

There are so many perspectives in our community, but sometimes the most vocal are the ones who get the majority of the attention. Thoughtexchange ensures that all voices are heard and valued. The benefits come into play when you theme the thoughts and see the data come to life. Themes and trends are so valuable when you are trying to understand the perspectives of those you serve. I have noticed that on divisive topics, seeing the areas where the two groups align is critical. Review collected by and hosted on G2.com.

Shawn L.
SL
Community Relations and Planning Director
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review
What do you like best about ThoughtExchange?

Thoughtexchange helps us build a stronger community through honest dialogue and allows our school district to have a greater sense from all the voices in our community. The platform is easy to use on the administrative side - and provides clear reports for use by our administration and school board - as well as for documenting the results of the community conversation for our diverse stakeholders. The staff at ThoughtExchange are also exceptional. Review collected by and hosted on G2.com.

What do you dislike about ThoughtExchange?

I'm not aware of any downsides of using ThoughtExchange - unless you are concerned about some voices in the community expressing their thoughts. ThoughtExchange has a mechanism for monitoring the exchange, and addressing hate speech / inappropriate content - identified electronically, by the community, and the moderator. The system works very well. Review collected by and hosted on G2.com.

What problems is ThoughtExchange solving and how is that benefiting you?

ThoughtExchange has been a great tool for us during the pandemic to determine what our community, families, and students want from their school district - and to give them a voice in recommending the best solutions to address student needs. Review collected by and hosted on G2.com.

Verified User in Management Consulting
UM
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about ThoughtExchange?

Easy to launch exchanges and get feedback quickly and easily. Once the thoughts get added, you can then review the thoughts and come to a consensus pretty quickly. Review collected by and hosted on G2.com.

What do you dislike about ThoughtExchange?

No downsides from what I can think of. If you haven't tried ThoughtExchange before, their virtual events provide the best glimpse into the culture of the company and a live demo towards the end of each event. Check it out! Review collected by and hosted on G2.com.

What problems is ThoughtExchange solving and how is that benefiting you?

The biggest has definitely been challenges around returning to office. We wanted to gauge what our employees were thinking and how best to approach the future of hybrid. Review collected by and hosted on G2.com.