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Therap Services Reviews & Product Details - Page 10

Therap Services Overview

What is Therap Services?

Therap Services, LLC provides secure, web-based documentation, communication and electronic billing services to 7000+ Home and Community Based Service providers across the United States as well as for 20+ state government IDD and Early Intervention systems of care. This includes a certified EHR, HIPAA compliant Medicaid and private billing, service documentation and secure communication and data sharing between all stakeholders including families and self advocates.

Therap Services Details
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Product Description

Therap provides secure, online documentation, communication, billing and reporting to the intellectual disability community.


Seller Details
Seller
Therap
Year Founded
2003
HQ Location
Torrington, US
Twitter
@therapservices
526 Twitter followers
LinkedIn® Page
www.linkedin.com
160 employees on LinkedIn®
Description

Since
003, we have made it our mission to enhance the lives of individuals supported by service organizations by providing agencies the tools they need to focus on meaningful outcomes for the people they serve. Therap’s electronic record and associated functionality are built on our decades of experience as state employees, service providers, managers, and administrators who understand both the challenges and rewards of quality service provision. As a result, we possess a dedication to creating efficiencies, streamlining processes, securely connecting people and exchanging information, and integrating all aspects of service delivery – all while maintaining a focus on individuals, families, and the professionals who support them.In addition to our experience in service provision, Therap also understands the necessity of a dynamic platform that has both the adaptability and dependability to meet the ever-evolving needs of providers and government entities. Therap’s robust development and operations teams possess decades of experience in IT security and development, and that expertise is reflected in a system that is both comprehensive and flexible while also supported by a world-class security infrastructure that exemplifies our perpetual commitment to data integrity and security.This dedication has led us to become the national leader in the industry, supporting providers in all 50 states and internationally, while also meeting the diverse needs of
0 different state contracts across the country. Our partnerships with providers, communities of practice, and a comprehensive array of local/national leadership continue to inform our ongoing development and commitment to being the best at what we do.


Jeremy R.
JR
Overview Provided by:

Recent Therap Services Reviews

Verified User
A
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Therap provides excellent support"
Therap's team members are always helpful and open to questions. They provide clarification and often add additional context that helps to reduce co...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Positive experience"
All the trap staff with smiling faces willing to answer questions and teach
Summer H.
SH
Summer H.Mid-Market (51-1000 emp.)
5.0 out of 5
"Therap Services User Friendly"
Therap is a completely new system for myself to navigate. It has been super easy for myself to navigate and use. If I have any question I always us...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Therap Services Media

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Video Reviews

209 Therap Services Reviews

4.6 out of 5
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209 Therap Services Reviews
4.6 out of 5
209 Therap Services Reviews
4.6 out of 5

Therap Services Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Therap ServicesQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Civic & Social Organization
UC
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
(Original )Information
What do you like best about Therap Services?

The guides and webinars. I love the health module. Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

hard to find the webinars and training it was easier before the restructure Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

none yet, just learning more about what all there is. my organization doesnt use everything there is availible Review collected by and hosted on G2.com.

Paige V.
PV
Qualified Professional/ Clinical Supervisor
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Therap Services?

The scheduler has been such a time saver as a supervisor. Being able to see the intended schedule for staff and seeing in real-time if they are working is great. Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

When entering schedules there are some things that do add extra time. You can only copy the schedule from the month that you are viewing and you can not copy more than a month at a time. It would also be nice if there was a way to enter a standard schedule (easily-with limited amount of steps) for an individual and/or staff and then edit that if needed. Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

The amount of missing notes and unbillable has dramatically declined. Review collected by and hosted on G2.com.

JJ
Quality Specialist
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Therap Services?

Their willingness to personalize different modules and forms for you and consider all you have to say. Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

As there is downsides to everything, this organization is made for various consumers. Would like the option to personalize what modules are purchased. Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

They are helping not only different organizations be more organized and secure, but the world as they are helping others be paperless!!! Review collected by and hosted on G2.com.

IC
Registered Nurse Advanced
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Therap Services?

There are many positive features of Therap that support agencies that serve persons with IDD. I am most familiar with the features of eCHAT and the reports which I use to monitor people state-wide. eCHAT is a comprehensive tool for nursing assessment documentation. The acuity scores allow us to gauge the attention that people need and reflect the general status of the population. We can run a report to show us the number of persons with diabetes, or feeding tubes as well as many other needs. Prior to the development of the assessment tool and reports we had to call each agency to obtain answers. Now a population can be assessed for certain risk factors and a prevention or education plan can be initiated. The fact that Therap is used across our state means the assessments are written in a routine manner. The comparison is fair, fast and easy. Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

Needed changes to the programming take time. Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

I use scomm to communicate securely with my case management program about individuals and to receive reports. This was a challenge in the virtual workplace. Therap was an easy solution. Review collected by and hosted on G2.com.

SR
Director
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Therap Services?

EVV, document storage and customized ISP programs to document. Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

Initial setup can be lengthy and there is a learning curve. Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

EVV and compliance. The state we work in prefers Therap so it makes audits easy and remote instead of having auditors come to the office. Review collected by and hosted on G2.com.

DS
Quality Assurance and Training Specialist
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Therap Services?

I feel there are a number of options available to documenting the progress and activities for our individuals. Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

I would love to see a follow-up option for the ISP data, similar to what is available for T-Logs. Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

Therap has given us a user-friendly way of documenting progress for out individuals. Review collected by and hosted on G2.com.

KP
Quality Enhancement Coordinator
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Therap Services?

Therap is very user-friendly. There are tons of resources and support available to assist users. Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

I find the time constrictions on some of the search functions limiting. Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

Learning all of the functions of Therap is helping to capture all of the data needed to support those we provide services to. Review collected by and hosted on G2.com.

BH
Director of Residential Services
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Therap Services?

The support availability and easy to use interfaces. Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

Navigating all over to search for specific topics for improved education and training. Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

In Maine, the HCBS enhancements That we are working through that Therap seems to be championing the changes well. Review collected by and hosted on G2.com.

Matthew C.
MC
Director of Residential Services, Compliance, and Quality Improvement
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
ME
Director of Community Supports
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Therap Services?

Ease of help within the system itself. Easy to navigate Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

Sometimes we encounter "glitches" related to connectedness. Certain modules don't allow as much flexibility as we would like. Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

Therap is our EVV solution as well has our medical records solution. Review collected by and hosted on G2.com.