---
title: The SMS Works SMS API Reviews
meta_title: 'The SMS Works SMS API Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how The SMS Works SMS API works for a business like yours.
aggregate_rating:
  rating_value: 3.0
  review_count: 1
  scale: '5'
date_modified: '2026-06-04'
parent_category:
  name: Development
  url: https://www.g2.com/categories/development
---

# The SMS Works SMS API Reviews
**Vendor:** The SMS Works  
**Category:** [Communication Platform as a Service (cPaaS) Platforms](https://www.g2.com/categories/communication-platform-as-a-service-cpaas)  
**Average Rating:** 3.0/5.0  
**Total Reviews:** 1
## About The SMS Works SMS API
The SMS Works provides a low cost and reliable SMS API for developers. Unlike almost all SMS companies we don't charge for undelivered messages, so there's no wastage. Our cost per SMS is very low and we have a price match guarantee, so you can be sure that we're delivering the best possible value. https://thesmsworks.co.uk/pricing We provide free accounts for all customers which come with 50 free credits for testing. Set up a free account below and you can be sending in minutes. https://thesmsworks.co.uk/auth/signup All the documentation can be found on our developer page below. https://thesmsworks.co.uk/developers




## The SMS Works SMS API Reviews
  ### 1. Unique Billing and API Handling

**Rating:** 3.0/5.0 stars

**Reviewed by:** Kamakshi S. | Enterprise (> 1000 emp.)

**Reviewed Date:** November 02, 2023

**What do you like best about The SMS Works SMS API?**

1. SMS companies charge for undelivered texts, SMS works only charges post sms delivery. So very cost-effective system for SMB
2. In general, text APIs if when failed will count against an API request or call that has been made, the SMS works functions differently where API calls are not considered until message delivery.
3. I was testing this tool for a CRM integration for a client and looks very efficient.

**What do you dislike about The SMS Works SMS API?**

1. Looks like the app is built by a team of 2-3 so the support is not on time
3. No trial period to test out the features, you'll be required to pay a minimum of £10 to test out.

**What problems is The SMS Works SMS API solving and how is that benefiting you?**

- Outgoing communication medium enhancement at a minimal cost 
- Integrating SMS tools with sales and marketing platform



- [View The SMS Works SMS API pricing details and edition comparison](https://www.g2.com/products/the-sms-works-sms-api/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-06+18%3A44%3A47+-0500&secure%5Bsession_id%5D=8ab1bfec-5e1d-4c62-aec0-82d6f914741c&secure%5Btoken%5D=a31bc8118150ba34ec8081a12c4ef047e76eb4d866bafb1254441f558fd3b533&format=llm_user)

## The SMS Works SMS API Features
**Additional Functionality**
- Automated Responses
- Chat/Messaging
- Generative AI
- Call Recording
- Activity Dashboard
- Sentiment Analysis
- Communication Management
- Real-Time Reporting
- SMS Messaging
- Interaction Tracking
- Audio/Video Conferencing
- Call Monitoring
- Customizable Branding
- Call Routing
- Contact Management
- Voice Mail
- Multi-Language
- Two-Way Audio & Video
- Real-Time Updates
- Chat Transcript
- Reporting/Analytics
- Live Chat
- Caller ID
- IVR
- Real-Time Monitoring
- SMS Marketing
- File Sharing
- Fax Management
- API
- AI Copilot
- Chatbot
- Mobile Access

**Functionality**
- Ease Of Integration
- API Call Speed
- Communication Varieties
- Alerts/Notifications
- Computer Telephony Integration

**Support**
- Documentation
- Community Support
- Professional Support

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