--- title: The Service Manager (TSM) Reviews meta\_title: 'The Service Manager (TSM) Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how The Service Manager (TSM) works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 1 scale: '5' date\_modified: '2026-04-02' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # The Service Manager (TSM) Reviews & Product Details TSM provides tools in improving productivity, increasing profitability and efficiency of their field service management operations. * * * Seller [Crunchbase](https://www.g2.com/sellers/crunchbase) Discussions [The Service Manager (TSM) Community](https://www.g2.com/products/the-service-manager-tsm/discuss) Show More ## Top-Rated Alternatives [ ![Jotform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jotform") Jotform 4.7/5(5,401) ](https://www.g2.com/products/jotform/reviews) [ ![NetSuite](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "NetSuite") NetSuite 4.1/5(4,909) ](https://www.g2.com/products/oracle-netsuite/reviews) [ ![Connecteam](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Connecteam") Connecteam 4.6/5(3,505) ](https://www.g2.com/products/connecteam/reviews) [ View All Alternatives ](https://www.g2.com/products/the-service-manager-tsm/competitors/alternatives) SS Sakshi S. business analyst Mid-Market (51-1000 emp.) 7/26/2023 "one of the finest place" 4.5/5 What do you like best about The Service Manager (TSM)? The scheduling and routing features provided by the software range from capacity routing to customized routing, interactive maps, repeating scheduling, and scheduling based on client priority. It provides capabilities for SLA compliance, note management, time monitoring, task history, and job creation in the field. Review collected by and hosted on G2.com. What do you dislike about The Service Manager (TSM)? the problem with tsm is that It has been decided that the TSM Server would operate within a Microsoft Cluster Service. The TSM Server Cluster Resource Group cannot be brought online by the user. Review collected by and hosted on G2.com. What problems is The Service Manager (TSM) solving and how is that benefiting you? managing and instructing other service industry personnel directing operations that benefit the client controlling the recruitment of fresh service intake recommending to customers the goods and services they should utilize Managing contracts with current customers to encourage adherence Increasing sales by implementing focused customer service systems addressing client problems and coming up with workable solutions Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ### There are not enough reviews of The Service Manager (TSM) for G2 to provide buying insight. Below are some alternatives with more reviews: [ 1 ![Jotform Logo](https://images.g2crowd.com/uploads/product/hd_favicon/db92fdbe82415a54d6c44d2085e85c83/jotform.svg "Jotform Logo") Jotform 4.7 (5,401) Trusted by more than 35 million users worldwide, Jotform is a powerful online form builder designed to help individuals and organizations create, customize, and publish forms in minutes, from any device. With an intuitive drag-and-drop interface, Jotform makes it simple for anyone to build professional, mobile-responsive forms without writing a single line of code. As a fully no-code platform, Jotform empowers users to automate workflows, streamline data collection, and digitize processes. Jotform offers one of the largest template libraries in the industry, featuring 10,000+ ready-made form templates tailored to every use case. Popular categories include payment forms, lead generation forms, event registration forms, application forms, surveys, order forms, onboarding forms, consent forms, and feedback forms. Each template is fully customizable, allowing users to adjust layouts, add conditional logic, collect e-signatures, upload files, apply branding, and incorporate advanced field types. This level of flexibility ensures every form is optimized for user experience and aligned with organizational goals. To streamline workflows, Jotform integrates seamlessly with over 200 popular third-party apps, including Google Sheets, Slack, Zoom, HubSpot, Salesforce, PayPal, Stripe, and numerous other business tools. These integrations automate data collection, payment processing, CRM updates, and team notifications. By connecting forms directly to the tools your team already uses, Jotform helps eliminate data silos and supports end-to-end process automation—all within a no-code environment. 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Instantly connects data to back office or cloud services, as well as emails custom form PDFs to stakeholders and customers. ](https://www.g2.com/products/truecontext/reviews "TrueContext") [Show More](#) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/the-service-manager-tsm/pricing) ## Work at Crunchbase? Claim this profile to respond to reviews, update product info, and reach in-market buyers. 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