Textla Pros and Cons

Textla offers a smooth and efficient onboarding experience. The introductory call was short yet comprehensive, covering all aspects of the platform while answering all my questions. The platform itself is incredibly user-friendly—even for someone who isn't highly tech-savvy, I feel confident using all functionalities after just one session. Pricing is another major advantage—Textla is significantly more affordable compared to competitors, making it a fantastic option for small to medium-sized businesses. Additionally, the customer support team, especially Jeremy, was extremely helpful and professional throughout the process. The platform includes all the features we were looking for, making it a complete solution for our needs. Review collected by and hosted on G2.com.

The only minor drawback I've noticed so far is the inability to attach a hyperlink to a word—I have to manually type out the full URL. While there are workarounds, adding this feature in the future would be a great enhancement for usability. Review collected by and hosted on G2.com.

What I love most about Textla is how simple it is to use! It makes sending personalized messages, managing reminders, and running promotions all in one place so easy for me and my team. Plus, the support team is super quick and helpful—such a huge win! It’s definitely our go-to tool for promotions and keeping connected with my audience! Review collected by and hosted on G2.com.

Honestly, we don’t have anything we dislike about Textla! It’s been a great tool for us and we’re really happy with how easy and effective it is to use. Review collected by and hosted on G2.com.

Textla has made quick communication with our customers so easy. We are able to segment our lists and send with ease! Anytime we need assistance, their customer support is there to help out! The set up was also very simple. We use the program approximately once per month for quick updates. Review collected by and hosted on G2.com.

I do wish Textla and our current CRM were integrated with each other to not have to upload contacts in order to communicate. Review collected by and hosted on G2.com.

Easy UI and responsive support team is what I like the best! Jake and Jeremy are awesome! Review collected by and hosted on G2.com.

So for some reason we've had people who opt-out or unsubscribe still recieve messages until we manually remove them ourselves. I'm not sure why, maybe they got changed to lead instead of unsubscribed, so I take the extra step to remove invalid/opted out numbers manually before each blast. I also don't like that I can't upload multiple .csv files at once to add new contacts. When I download Elementor contacts it downloads sometimes several .csv files as a zip. Not a huge deal but it would be nice to go through the contact upload process only one time instead of repeating. Review collected by and hosted on G2.com.

I really appreciate the app’s clean and simple design, which makes it easy to use. It functions exactly as expected and helps me stay focused on the task at hand. Unlike larger CRMs packed with unnecessary features, this tool is purpose-built for a specific job—and it does that job exceptionally well. I also value having a support team of real people based in the US; they are incredibly responsive and knowledgeable. Review collected by and hosted on G2.com.

There’s definitely room for improvement in the contact management features. While the current setup works well, a few refinements could enhance functionality and streamline the experience. Review collected by and hosted on G2.com.

I spent a fortune with another carrier to get "approved" for texting ... and that other place didn't help at all. Textla helped me get through the process quickly with zero pain. Interface is intuitive, not clunky like other platforms. And it integrates super easy with Zapier. I got Kajabi integrated w/ Textla in 30 minutes and am now automating reminders, plus we've seen a significant increase in engagement through text messaging. Review collected by and hosted on G2.com.

I don't know that there's anything I dislike. It would be great if they offerred more integration options (an API for example). Review collected by and hosted on G2.com.

Being able to stay in front of a large audience to market and sell our products has been a game changer for our business. Platform is quick and easy to use. Review collected by and hosted on G2.com.

Haven’t had any issues up to this point. Support staff has been quick to answer any questions I’ve had. Review collected by and hosted on G2.com.

Onboarding was great, staff was personable.

Platform is straightforward and easy to use.

The initiatl implementation was simple.

If I choose to, it integrates with my current service software. Review collected by and hosted on G2.com.

I haven't found anything that I dislike about Textla thus far. Review collected by and hosted on G2.com.

Textla is super affordable and easy to use and to implement. While they are developing additional features the platform is great which is why I gave a 9 instead of 10. Integration is super easy and support is just a click away. Review collected by and hosted on G2.com.

The platform is still a bit limited in the features available Review collected by and hosted on G2.com.

I really liked the setup experience. It only took me a few minutes to go from signup to securing a phone number, to creating a campaign. I got 100 free credits as part of the experience to test out the system. The UI/UX is also pretty easy and fast.

As a software geek and GTM professional, I was very impressed with their PLG approach. It was nicely executed. I also really dig the design of the website, product, and brand. It's super fun and approachable. Review collected by and hosted on G2.com.

I have not found anything I dislike yet. I'll report back. Review collected by and hosted on G2.com.