Mario J.
MJ
Mario J.
Mid-Market (51-1000 emp.)
"Streamlined Communication with TextExpander"
4.5/5
What do you like best about TextExpander?

I use TextExpander for work as a Merchant Experience Partner to write fast emails, quick AI prompts, and case notes in a flash. I like the quick communication it enables and how it handles repetitive scripts or tasks with ease. Setting up TextExpander is very easy; I just registered my work email and started setting up scripts. It offers multiple personalization and triggering options which I find very useful. I appreciate how easy it is to set up a shortcut with text, allowing me to create almost any script or instruction that can be written immediately. Review collected by and hosted on G2.com.

What do you dislike about TextExpander?

Sometimes it doesn't work automatically, and you need to restart the app and then try again. Review collected by and hosted on G2.com.

Response from Amy Schwartz of TextExpander

Thanks so much for leaving a review! We're pleased to hear TextExpander is improving your productivity and saving you time, Mario.

AH
Abigail H.
Digital Care Representative
Consumer Electronics
Enterprise (> 1000 emp.)
"Flexible Snips That Make Team-Wide Responses Easy"
5/5
What do you like best about TextExpander?

I love that we can create our own snips, but my company can also create snips that everyone can use. I also love that we can now request the company to create a new snip for common situations. Review collected by and hosted on G2.com.

What do you dislike about TextExpander?

Sometimes the app does not load properly, and I have to use the website, which is extremely laggy, and not my favorite to use. Review collected by and hosted on G2.com.

Sunal A.
SA
Sunal A.
analyst
Mid-Market (51-1000 emp.)
"Boosting Productivity tool and a Huge Time Saver"
5/5
What do you like best about TextExpander?

The way it saves time by instantly turning short abbreviations into full, polished responses. It helps maintain consistency and professionalism in communication without repetitive typing. Overall, it makes daily work faster, smoother, and more efficient. Review collected by and hosted on G2.com.

What do you dislike about TextExpander?

interface could be more intuitive and user-friendly. At times, the app can also be a bit unstable and may crash, which can disrupt workflow. Review collected by and hosted on G2.com.

Response from Amy Schwartz of TextExpander

We appreciate you taking the time to leave us a review, Sunal! It's great to know that TextExpander is enhancing your productivity and efficiency. We've also noted your feedback and shared it with our team. Please reach out to support@textexpander.com if any questions come up.

Verified User in Computer Software
GC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Powerful Time-Saver for Customer Support"
4/5
What do you like best about TextExpander?

I mostly use TextExpander in customer support scenarios, allowing me to quickly enter and tailor canned responses for writing to customers and expanding templated forms and instructions for our operations team. It saves me time since I don't have to find and copy/paste canned responses and templates. I especially appreciate the keyboard shortcut, which lets me search our entire library of snippets; it's useful because we have a lot of them and I sometimes forget the abbreviations. Additionally, the TextExpander team was really helpful in assisting us with the bulk upload of a large number of snippets. Review collected by and hosted on G2.com.

What do you dislike about TextExpander?

I wish the interface was a little more intuitive (I refer to the support documents more than I would like). I'd also like there to be more functionality for dynamic date insertion. Review collected by and hosted on G2.com.

Response from Amy Schwartz of TextExpander

Thanks so much for leaving a review! We're pleased to hear TextExpander is improving your productivity and saving you time. We've also passed along your feedback to our team. Please reach out to support@textexpander.com if any questions come up.

Marlon I.
MI
Marlon I.
Enterprise (> 1000 emp.)
"Highly Efficient Yet Intuitive Tool with a Learning Curve"
5/5
What do you like best about TextExpander?

I find TextExpander really easy to use and practical. It's also easy to learn. I also like the shortcuts because they make it quicker. Review collected by and hosted on G2.com.

What do you dislike about TextExpander?

Like, at the beginning, there is a lot of options, menus that I couldn't understand, why they were there. I know that there are tutorials, but it could be, like, a more friendly UI yet. It's just that it wasn't that easy to process. For me it was kind of easy because I had a trainer that helped me setting it up. But if I will do it by myself, I will be completely lost. Review collected by and hosted on G2.com.

Response from Amy Schwartz of TextExpander

Thanks so much for leaving a review! We're pleased to hear TextExpander is improving your productivity and saving you time, Marlon. We've also passed along your feedback to our team. Please reach out to support@textexpander.com if any questions come up.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"TextExpander: The Only Office Tool You'll Use Every Day"
5/5
What do you like best about TextExpander?

TextExpander is an unseen hero in my day-to-day work life. While I don't log into TE daily, I do use the tool through its Chrome extension multiple times a day. TE on the surface is a simple tool: you create snippets - chunks of text you use often - and then make a 'shortcut' for them. When you type said shortcut, the snippet "expands" from your text. Hence TextExpander. And while this sounds simple, it's absolutely revolutionary in your daily life. From adding my signature to emails, remembering my calendar link, following up on meetings, and even sending legal letters, TE makes 15-60 minute emails take 2-3 minutes to write. Review collected by and hosted on G2.com.

What do you dislike about TextExpander?

My dislikes are minor annoyances - the Chrome app can be buggy from time to time; the text will expand in the wrong text area when working in apps with multiple text boxes; at launch, sometimes the extension doesn't actually turn on, and there's no "failure" indication. However, every issue I've ever run into has been fixed by refreshing Chrome. Review collected by and hosted on G2.com.

Response from Amy Schwartz of TextExpander

We appreciate you taking the time to leave us a review! It's great to know that TextExpander is enhancing your productivity and efficiency. We've also noted your feedback and shared it with our team. Please reach out to support@textexpander.com if any questions come up.

Betsy W.
BW
Betsy W.
Founder and CEO
"Essential Tool for Customizable Snippet Expansion"
5/5
What do you like best about TextExpander?

I've been using TextExpander for approximately 8 years. I find it extremely valuable, and I've even recommended it to many of my friends. It does a great job at expanding snippets and offers plenty of customization options, including placeholders like dates. I like that it allows as many folders as I want for organizing my snippets, which makes it easy to manage a large library; I probably have about 15 folders with approximately 300 snippets. The placeholder feature allows me to be prompted for variable information, making it efficient without needing to edit the snippet before using it. I also appreciate the vibrant user community, which offers many other snippet collections to add to my personal ones. The initial setup was very easy, and I use TextExpander with virtually every piece of software I use, including both SaaS-based and desktop apps. Review collected by and hosted on G2.com.

What do you dislike about TextExpander?

Nothing. It's a great product. Review collected by and hosted on G2.com.

Response from Amy Schwartz of TextExpander

Thanks so much for leaving a review! We're pleased to hear TextExpander is improving your productivity and saving you time, Betsy.

Chris C.
CC
Chris C.
Enterprise (> 1000 emp.)
"Massive Time Saver with Repetitive Tasks"
5/5
What do you like best about TextExpander?

I really like how TextExpander solves the problem of repetitive communication, especially with the snippet feature. It saves me a ton of time. The fill-in-the-blank fields are also super useful, allowing for personalization in emails. The universal compatibility, team sharing, and standardization features are great, leading to massive time savings in tasks like sourcing and outreach, candidate communication, and internal coordination. Review collected by and hosted on G2.com.

What do you dislike about TextExpander?

I think if there was a voice component involved, that would be great. I'm currently using AI software with Flow, with TextExpander. But if TextExpander could use a voice agent, that would be great. Review collected by and hosted on G2.com.

Response from Amy Schwartz of TextExpander

We're thrilled that TextExpander is helping you save time and boost your productivity, Chris. Thanks for your review! We've also passed along your feedback to our team. Please reach out to support@textexpander.com if any questions come up.

Zachary M.
ZM
Zachary M.
Guest Experience Coordinator
Small-Business (50 or fewer emp.)
"Customizable and Efficient, With Only Very Minor Hiccups"
5/5
What do you like best about TextExpander?

I like how customizable TextExpander is. You can really get into the lingo that you use at work and make that into snippets that help things move a lot faster, especially when typing emails and other text you use often. It was pretty easy to roll out TextExpander, and it went very smoothly. TextExpander customer support has been very helpful for the few things that I've needed them for. Review collected by and hosted on G2.com.

What do you dislike about TextExpander?

Every so often, TextExpander will crash or not allow me to expand a snippet. It's usually a simple enough fix of just restarting TextExpander. Review collected by and hosted on G2.com.

Response from Amy Schwartz of TextExpander

We're thrilled that TextExpander is helping you save time, Zachary. Thanks for your review! We've also passed along your feedback to our team. Please reach out to support@textexpander.com if any questions come up.

MW
max W.
Enterprise (> 1000 emp.)
"Efficient Messaging, Needs Better Compatibility"
4/5
What do you like best about TextExpander?

I use TextExpander primarily for shortening outreach messages I send to prospects, which adds a lot of speed and efficiency since I don't have to copy and paste every time. I like the customizable shortenings of messages and how I can share them with others. It's great how TextExpander is a desktop application that works across all platforms and isn't dependent on a browser extension. Additionally, the initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about TextExpander?

The main thing is that it frequently is incompatible with Microsoft Office updates and ends up bricking the system. I think ensuring software updates do not affect other applications. Review collected by and hosted on G2.com.

Response from Amy Schwartz of TextExpander

We're thrilled that TextExpander is helping you save time and boost your productivity, Max. Thanks for your review! We've also passed along your feedback to our team. Please reach out to support@textexpander.com if any questions come up.