ES
Elizabeth S.
Lecturer
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"A Huge Time-Saver for Emails and Life Admin"
5/5
What do you like best about TextExpander?

There are many phrases, sign-offs, sentences, and pieces of information related to my work and 'life admin' that I previously wrote up to 10 times a week. Those related to my life-admin especially, such as addresses, vehicle registration numbers, passport number, policy numbers, etc, required I look them up through my files and emails. I no longer do that! I simply type a few letters and an email appears, including separate paragraphs, or any other piece of information that I created a snippet for.

I love that it functions in ANY software or application.

I also use TextExpander to auto-correct certain words I often mistype, similar to the AutoCorrect function in Word.

Making snippets is also extremely easy. Review collected by and hosted on G2.com.

What do you dislike about TextExpander?

The only downside to TextExpander currently is that there is no mobile app. Review collected by and hosted on G2.com.

Response from Amy Schwartz of TextExpander

Thanks so much for leaving a review! We're pleased to hear TextExpander is improving your productivity and saving you time, Elizabeth.

Verified User in Consulting
UC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Worth the Learning Curve"
5/5
What do you like best about TextExpander?

What I like best about TextExpander is how it eliminates repetitive typing across every app I use. Running multiple businesses across Japanese, Korean, and English means I'm constantly writing similar emails, order confirmations, and customer responses. With TextExpander, I've turned hundreds of these into snippets that I trigger with a few keystrokes. The fill-in fields are especially valuable — instead of static templates, I can build snippets that prompt me for the variable details (customer name, order number, date) and output a fully customized message. It's not just about speed; it's about consistency. Every customer gets the same professional, error-free response, and I never have to remember exact wording or formatting. Review collected by and hosted on G2.com.

What do you dislike about TextExpander?

The shift to a subscription model is hard to love. TextExpander used to be a one-time purchase, and the move to recurring pricing felt steep for what is, at the core, a text replacement utility. I understand the business reasons such as ongoing sync infrastructure, cross-platform development, etc., but for individual users who don't need team features, the value-to-cost ratio feels off compared to alternatives like Alfred, Raycast, or open-source options like Espanso. Review collected by and hosted on G2.com.

Response from Amy Schwartz of TextExpander

Thanks so much for leaving a review! We're pleased to hear TextExpander is improving your productivity and saving you time.

Nikki S.
NS
Nikki S.
Emergency Veterinarian
Mid-Market (51-1000 emp.)
"Love it and it saves me so much time!"
5/5
What do you like best about TextExpander?

Easy inputting of templates and compatibility with a lot of softwares. I also LOVE that it does NOT use AI because I do not want to use AI Review collected by and hosted on G2.com.

What do you dislike about TextExpander?

The interface on MacBook is great but the new update on windows pc is a little different and takes up more space, I have to scroll down through drop down options instead of see them all at once. I also wish there was a way to preview the templates rather than have to use it in my software to see if I’m happy with how I’ve set up the features! Review collected by and hosted on G2.com.

Response from Amy Schwartz of TextExpander

Thanks so much for leaving a review! We're pleased to hear TextExpander is improving your productivity and saving you time, Nikki. We've also passed along your feedback to our team. Please reach out to support@textexpander.com if any questions come up.

Rakshit W.
RW
Rakshit W.
Happiness Engineer
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Time-Saving Snippets with Powerful Dynamic Data Customization"
4.5/5
What do you like best about TextExpander?

It helps save me time with repeated predefs and the option to custize some of the snippets with dynamic data makes it perfect while dealing with dates etc.. Review collected by and hosted on G2.com.

What do you dislike about TextExpander?

Sometimes even when my macbook sound is on mute, textexpander still manages to make a sound while using shortcuts for snippets. Review collected by and hosted on G2.com.

Regina N.
RN
Regina N.
Marketing/Operations Manager
Small-Business (50 or fewer emp.)
"Streamlines Workflows with Keyboard Shortcuts"
5/5
What do you like best about TextExpander?

I love that I can create shortcuts for making custom URL links using a customer's account IDs and other specific info with TextExpander. It's a huge time-saver! I use the same entries multiple times a week, and anything that makes it more efficient and streamlined is a win. It's also very easy to create and customize my shortcuts. Additionally, it helps me avoid mistyping our company name and products, and it makes it easy to format repetitive entries across all our customers by allowing me to create a shortcut with fillable fields. Review collected by and hosted on G2.com.

What do you dislike about TextExpander?

Nothing, really. It's easy to use, and if you forget the shortcut you created, it's a simple keystroke to open up your personal dictionary. Review collected by and hosted on G2.com.

Response from Amy Schwartz of TextExpander

We appreciate you taking the time to leave us a review, Regina! It's great to know that TextExpander is enhancing your productivity and efficiency.

Nallely H.
NH
Nallely H.
Marketplace Quality Representative
Enterprise (> 1000 emp.)
"TextExpander Speeds Up My Work by Eliminating Repetitive Typing"
5/5
What do you like best about TextExpander?

Makes my work processes faster, its awsome to never have to write the same thinks over and over because that´s what TextExpander does for you Review collected by and hosted on G2.com.

What do you dislike about TextExpander?

The last update redesigned the text boxes and now they are heavier. Sometimes you need to move the tex box around to be able to reed or see what is behind it. Review collected by and hosted on G2.com.

Response from Amy Schwartz of TextExpander

Thanks so much for leaving a review! We're pleased to hear TextExpander is improving your productivity and saving you time, Nallely. We've also passed along your feedback to our team. Please reach out to support@textexpander.com if any questions come up.

Anne B.
AB
Anne B.
Small-Business (50 or fewer emp.)
"Time-Saving Tool with Easy Setup"
4/5
What do you like best about TextExpander?

I use TextExpander for work on a daily basis, and it makes it much easier for me to use common email templates and common words or phrases without having to always type them out. It saves quite a bit of time that way. I like how user-friendly it is, and it's easy, there's not a whole lot to learn, and you can just jump right in and start using it. The feature of having different folders for each email template has been super helpful. If I have to search for one, I can just quickly use the search bar, which is probably my favorite feature. Initial setup was extremely easy, and that's what I like most about it. Review collected by and hosted on G2.com.

What do you dislike about TextExpander?

I don't like that I'm not able to save photos or videos in my templates with TextExpander. I have to constantly put them in every time I use that template. That's the biggest feature I wish TextExpander had. Review collected by and hosted on G2.com.

Response from Amy Schwartz of TextExpander

Thanks so much for leaving a review! We're pleased to hear TextExpander is improving your productivity and saving you time, Anne.

SM
Sandra Eve M.
Grader
Mid-Market (51-1000 emp.)
"Time-Saving Tool for Consistent Feedback"
4.5/5
What do you like best about TextExpander?

I use TextExpander to write feedback on my students' assignments. It helps me save a lot of time by avoiding writing the same feedback for different students. I like its snippet feature, which helps me stay consistent when giving feedback. The ability to create and organize custom snippets for different types of feedback is especially helpful, it's like having a personal assistant for grading. I can create pre-written pieces of feedback for common student responses, questions, or areas where they need improvement, and with just a few keystrokes, I can insert those snippets directly into my grading comments. I also love that I can organize snippets into folders by topic or assignment type. The initial setup was pretty straightforward and easy; I could start creating snippets right away. Overall, it's a huge time saver and makes providing consistent feedback much easier. Review collected by and hosted on G2.com.

What do you dislike about TextExpander?

What doesn't work for me is that snippets sometimes lag or don't appear when I try to use them. When this happens I have to stop it in task manager and reopen it to get it working again. Review collected by and hosted on G2.com.

Response from Amy Schwartz of TextExpander

Thanks so much for leaving a review! We're pleased to hear TextExpander is improving your productivity and saving you time, Sandra.

Jessica T.
JT
Jessica T.
Enterprise (> 1000 emp.)
"TextExpander: Streamlines Communication with Speed and Consistency"
4.5/5
What do you like best about TextExpander?

I use TextExpander to streamline and standardize my communication during the onboarding process, allowing me to quickly access pre-built email and SMS templates for common touchpoints. It helps me eliminate repetitive typing, reducing the risk of errors, and keeps my communication consistent. The snippet library is a standout feature; it lets me instantly access polished, ready-to-use messaging for different scenarios, saving a lot of time. I really value the ability to customize snippets with dynamic fields, so I can personalize interactions without starting from scratch. The integration with Grammarly enhances both speed and quality, as TextExpander aids in structured, consistent messaging and Grammarly provides an extra layer of polish by catching tone, clarity, and grammar issues. Review collected by and hosted on G2.com.

What do you dislike about TextExpander?

Managing and organizing a large number of snippets, once the library grows, can take extra time without a very structured naming system. Additionally, keeping snippets consistently up to date can be a bit manual, which creates some risk of outdated information if not closely managed. Review collected by and hosted on G2.com.

Response from Amy Schwartz of TextExpander

Thanks so much for leaving a review! We're pleased to hear TextExpander is improving your productivity and saving you time, Jessica. We've also passed along your feedback to our team. Please reach out to support@textexpander.com if any questions come up.

DN
Doris N.
Acute Care Registered Nurse
Mid-Market (51-1000 emp.)
"Efficient, User-Friendly with Some Performance Hiccups"
3.5/5
What do you like best about TextExpander?

I like that TextExpander prompts me with scripting to talk to patients, which makes it quicker and easier to type out information. The scripting prompts help me by providing a basic template, so I don't have to think too hard about what to say or write. Integrating TextExpander with our messaging platform has made it quicker and more efficient. Additionally, the setup of TextExpander was easy for the team. Review collected by and hosted on G2.com.

What do you dislike about TextExpander?

When I pick a response and fill in all my blanks, sometimes TextExpander fails to post my message, which makes me have to start over again and can delay care. I don't know what to suggest, but just that systems need to improve so there is no delay or issues with posting messages. Review collected by and hosted on G2.com.

Response from Amy Schwartz of TextExpander

We're thrilled that TextExpander is helping you save time and boost your productivity, Doris. Thanks for your review! We've also passed along your feedback to our team. Please reach out to support@textexpander.com if any questions come up.