--- title: TextExpander Reviews meta_title: 'TextExpander Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 503 reviews by the users' company size, role or industry to find out how TextExpander works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 503 scale: '5' date_modified: '2026-07-13' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # TextExpander Reviews **Vendor:** Text Expander **Category:** [Text Expanders Software](https://www.g2.com/categories/text-expanders) **Average Rating:** 4.8/5.0 **Total Reviews:** 503 ## About TextExpander TextExpander helps teams work smarter by turning their collective knowledge into instant, reusable content, available anywhere they type. Keyboard shortcuts bring your Snippets—your most important messaging, templates, and responses—to your fingertips, so your team can communicate efficiently and consistently across every app. From customer support replies and recruiting outreach to clinical documentation and sales follow-ups, TextExpander makes it easy to share the right Snippets with everyone who needs them, keeping your whole team on the same page, every time. ## TextExpander Pros & Cons **What users like:** - Users value the **ease of use** of TextExpander, facilitating efficient communication and streamlined operations effortlessly. (117 reviews) - Users love how TextExpander offers **significant time-saving** benefits, enhancing productivity in their daily tasks. (87 reviews) - Users value the **time-saving efficiency** of TextExpander, enabling them to focus on their primary tasks effortlessly. (78 reviews) - Users praise the **easy setup** of TextExpander, appreciating its intuitive guidance and seamless integration into their workflow. (59 reviews) - Users love the **ease of use** of TextExpander, enhancing productivity through simple setup and efficient text replacements. (57 reviews) - Users love how TextExpander makes **daily tasks much faster** , significantly reducing time spent on repetitive note-taking. (46 reviews) - Users find TextExpander to be a **time-saving tool** that enhances productivity and streamlines repetitive tasks efficiently. (45 reviews) - Helpful (29 reviews) - Efficiency (28 reviews) - Features (27 reviews) **What users dislike:** - Users experience **software bugs** with TextExpander, facing issues like syncing glitches and snippet insert failures. (30 reviews) - Users often face **app crashes and freezing** , which disrupt workflow and lead to frustration while typing. (19 reviews) - Users note a **challenging initial learning curve** with TextExpander, needing to adapt to snippet creation and usage. (14 reviews) - Users experience **frequent bugs and performance issues** with TextExpander, affecting the mobile app's effectiveness. (12 reviews) - Users find the **complexity of navigating Snippets** challenging, leading to confusion in text options and usability issues. (12 reviews) - Users find the **interface not intuitive** , requiring extra time to navigate and sometimes feeling clunky and unusable. (12 reviews) - Formatting Issues (11 reviews) - Users desire **missing features** in TextExpander, such as sub-folder options and simpler editing processes. (11 reviews) - Slow Performance (10 reviews) - Copy-Paste Issues (8 reviews) ## TextExpander Reviews ### 1. Fast, easy to use, set and forget. Saves me tedium every day. **Rating:** 5.0/5.0 stars **Reviewed by:** Campbell M. | Strategy and Creative Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2023 **What do you like best about TextExpander?** Saves me time every day. So quick to set up and use. Biggest issue i have is remembering all my shortcuts! **What do you dislike about TextExpander?** UI is a bit dated but it's easy to navigate about. Certainly doesn't impact the quality of the experience. **What problems is TextExpander solving and how is that benefiting you?** Repeating phrases, bits of text, greetings, URLs etc. you use everyday in correspondance. **Official Response from TextExpander Support:** > Hi Campbell - thank you for the feedback! Are you familiar with our inline search feature? This might help you to find your Snippets so you don't have to remember all of the shortcuts. Thanks! ### 2. Saves a lot of time, and also allows for specificity **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2022 **What do you like best about TextExpander?** It's written really well, the software that is, with the end-user in mind. I like the specificity and the variety of tools that you can use within text expander. **What do you dislike about TextExpander?** So far, there's nothing I don't like. The two flaws that they had previously I've been worked out with newer versions. **What problems is TextExpander solving and how is that benefiting you?** It's allowing me to respond to emails much faster. It also allows me to do redundant typing so much faster and corrects spelling errors that I typically make. **Official Response from TextExpander Support:** > Thanks! Glad to hear that you're liking TextExpander and that we've been able to solve your problems! ### 3. Flexible Time-Saving Tool for Teams & Individuals **Rating:** 5.0/5.0 stars **Reviewed by:** Mishelle F. | Customer Success Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 13, 2022 **What do you like best about TextExpander?** With TextExpander, I can save phrases, sentences, paragraphs, emoji strings, special characters... any amount of text and instantly summon it *ANYWHERE* The possibilities are literally limitless! I created at least a hundred for various uses. I would use TextExpander in Slack for FAQs, to live chat with customers, to easily give business hours in various time zones, to quickly create templated blocks in any doc or email, and even to insert arrows and em dashes like a pro. I love that TextExpander supports rich text formatting for that extra level of detail. It's easy to collaborate with teammates, too, to create and share expanders. This was particularly helpful for our Support team so that we could stay aligned on messaging with minimal effort. **What do you dislike about TextExpander?** Nothing? Maybe how dependent I became on it? There was one day when a temporary issue prevented me from being able to use TextExpander for a few hours; it was pure torture. **What problems is TextExpander solving and how is that benefiting you?** The primary problem solved by TextExpander, for me, is reducing the time used on repeated writing tasks, looking up answers, or checking with teammates for certain phrases. The time saved by using TextExpander is time earned back in my day for solving new issues. Using TextExpander also helps conserve mental energy, makes my work more consistent, and helps my team pool our resources and solutions. We're able to do more work at a higher level of execution. ### 4. Essential tool to boost productivity and automate tasks **Rating:** 5.0/5.0 stars **Reviewed by:** Filippo S. | Multilingual Support Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** September 13, 2022 **What do you like best about TextExpander?** Possibility to nest snippets. Flexibility of the options to customize a snippet of text to fit multiple scenarios. **What do you dislike about TextExpander?** Sometimes snippets that do not expand in the correct position cannot be retrieved when using the app **What problems is TextExpander solving and how is that benefiting you?** Quickly craft responses to similar questions. Building a knowledge base of solutions. **Official Response from TextExpander Support:** > Thanks for sharing your feedback! ### 5. TextExpander saves my hand muscles from getting tired! **Rating:** 5.0/5.0 stars **Reviewed by:** Lucas H. | Support advisor, Enterprise (> 1000 emp.) **Reviewed Date:** August 11, 2022 **What do you like best about TextExpander?** I like how we can personalize the snippets by adding fields/options, which makes typing emails much faster, increasing my productivity **What do you dislike about TextExpander?** I honestly don't see a downside of using it **What problems is TextExpander solving and how is that benefiting you?** Working answering emails every day for long hours, if I had to type all information over and over again my hands would probably be sore, so I'm grateful for it! **Official Response from TextExpander Support:** > Thanks for the kind words! ### 6. Easy button **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2022 **What do you like best about TextExpander?** I appreciate the ease of use and the mindlessness of responses. I usually just have to find the right snippet and I'm good to go. Easy peasy. Awesome integration as well! **What do you dislike about TextExpander?** I believe the search functionality can be better and be able to suss out exact snippets that mention the keyword instead of just listing an entire category that has the words in it. **What problems is TextExpander solving and how is that benefiting you?** Being able to find quick responses to common questions and help make work more efficient. It helps with the speed of answers and allows me to assist customers in a timely manner. **Official Response from TextExpander Support:** > Thanks for your review and your feedback! I've shared your comments on search with our team for future consideration. ### 7. Text Expander is the best business tool for anyone who spends time on a computer **Rating:** 5.0/5.0 stars **Reviewed by:** Paul C. | Partner, Director of Growth, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2022 **What do you like best about TextExpander?** I love Text Expander! I use it to write sales emails, contracts, links to examples, letters, websites and so much more. It saves me so much time when writing repetitive emails. **What do you dislike about TextExpander?** There really is no downside. If I had to come up with something, when using the iPhone app, my snippets are expanded in small, Times New Roman font, when my email font is slightly larger and san serif. The benefit of having fully composed emails with several hyperlinks outweighs that minor quirk. **What problems is TextExpander solving and how is that benefiting you?** I am able to draft sales emails, complete with hyperlinks, in a fraction of the time. I am able to create snippets of example services and have them ready at will while on a call. I can create contracts much faster. ### 8. Time Saver when Seconds Count **Rating:** 5.0/5.0 stars **Reviewed by:** Crystal H. | Rise Happiness Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2022 **What do you like best about TextExpander?** format and content with fewer strokes saves so much time. **What do you dislike about TextExpander?** I can't remember all abbreviations, but that's a user issue. **What problems is TextExpander solving and how is that benefiting you?** TextExpander is solving the time crunch. Business continues to move faster and faster, and when you can create shortcuts with the same output, you can scale better. **Official Response from TextExpander Support:** > Thanks for the review! Keep in mind you can use inline search with the below hotkeys on each of your devices to help you find your Snippets with ease: macOS: Command + / Windows: Control + / Chrome: Control + Period ### 9. used it for 3 years, v happy with it // but not stable enough **Rating:** 2.5/5.0 stars **Reviewed by:** Hans G. | ED, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2021 **What do you like best about TextExpander?** key pieces of text (email address, phone number, signature, long terms, links to publications) can easily be typed that way, and it saves you a huge amount of time. This really is a transformative piece of software -- when it works, but now several times has gone unstable on me. Very very annoying. **What do you dislike about TextExpander?** early on there sometimes were some stability issues. These are now fixed, so my impression. That said, a few fewer updates might be nice, as they are pretty disruptive. All that said, the software has gotten prettier and more usable in recent years. // the stability issues are back. The company FAR TOO OFTEN sends updates that wreck things without improving it at all. **Recommendations to others considering TextExpander:** wait until they have a stable software **What problems is TextExpander solving and how is that benefiting you?** speeding up communication; ensuring that I can share links and longer text much more easily. The software says I save 20-30 minutes a month -- but in fact it is more, because I do not have to remember or look up links & similar. In that way, it's really useful. ### 10. Amazing Snippet creator **Rating:** 5.0/5.0 stars **Reviewed by:** José F. | IM Manager - Central Amer and Caribbean en Wärtsilä, Oil & Energy, Enterprise (> 1000 emp.) **Reviewed Date:** August 19, 2022 **What do you like best about TextExpander?** This is a really good application with allows us to create abbreviation, and helps us to shortcut easily. **What do you dislike about TextExpander?** Nothing to add for now, it allow me the necessary things. **What problems is TextExpander solving and how is that benefiting you?** Writing an email, codes, creation shortcuts and automatic the spelling **Official Response from TextExpander Support:** > Thanks for the kind words! ### 11. Incredibly Useful Time Saver **Rating:** 4.5/5.0 stars **Reviewed by:** Justin P. | O, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2022 **What do you like best about TextExpander?** Saves tons of time auto-typing the text that is super annoying to have to repeat over and over again. **What do you dislike about TextExpander?** It can be difficult and tedious to setup sometimes. The coding/JavaScript parts can be finicky. **What problems is TextExpander solving and how is that benefiting you?** Helps to repeat blocks of text that can be easily forgotten **Official Response from TextExpander Support:** > Thanks for the review! And please keep in mind you can reach out to us anytime if you need help getting Snippets set up support@textexpander.com ### 12. Invaluable resource for support professionals **Rating:** 5.0/5.0 stars **Reviewed by:** Mark M. | Product Support Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 12, 2022 **What do you like best about TextExpander?** Moreso than the time savings, TextExpander saves me from grief and robotic repetitiveness. My workflow has significantly improved by being able to quickly insert often-used phrases, questions, or sign-offs. **What do you dislike about TextExpander?** I can't say there's all that much about TextExpander I don't like. **What problems is TextExpander solving and how is that benefiting you?** Efficiency and communication ### 13. Increases typing productivity **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2022 **What do you like best about TextExpander?** Very good tool and very handy in difficult situations. It increases typing productivity while enabling consistent communication in what we type and is efficient in the long run. **What do you dislike about TextExpander?** Could be more user accessible and well known to users. Needs some bug fixes and a better tutorial for a better understanding of how to use it. Sometimes buggy but does the job. **What problems is TextExpander solving and how is that benefiting you?** Faster typing and better suggestions before typing speeds up the typing process and makes our work more efficient by corrections and less work needs to be done by the user. ### 14. Incredible resource I use all day every day **Rating:** 5.0/5.0 stars **Reviewed by:** Dr. Jayson E. | Owner & Chief Medical Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2022 **What do you like best about TextExpander?** Everything about it on my computer. It is easy to use, to modify and rarely has bugs. **What do you dislike about TextExpander?** Its functionality on IPAD is not great, I wish it could perform as well as on my MAC. **What problems is TextExpander solving and how is that benefiting you?** I am a medical professional performing telemedical patient care and medical administration. It increases my productivity in all aspects of my daily work, especially on repetitive tasking. **Official Response from TextExpander Support:** > Thanks for the review and feedback! We're currently working on our iOS app so hopefully you'll see improvements in the iPad experience soon. ### 15. So much time is saved using TextExpander! **Rating:** 5.0/5.0 stars **Reviewed by:** Sam D. | Customer Success Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2021 **What do you like best about TextExpander?** As someone who uses a lot of templates for communication, TextExpander has saved me so much time. Rather than copying and pasting each template, I'm able to type a few letters and my template is auto-populated into my email, browser, slack channel, etc. **What do you dislike about TextExpander?** I have yet to find anything that I do not like about Text Expander. This tool has really saved me and my team a lot of time to continue to do the other tasks that need to be completed. **Recommendations to others considering TextExpander:** If you find yourself spending a lot of time on the meticulous tasks of copying and pasting text, you need text expander! This product has saved our team so much time and limited errors in communication. **What problems is TextExpander solving and how is that benefiting you?** The problem of time being spent on copying and pasting templates and communications is being saved. I have also noticed errors are less likely to occur during these copying and pastes because communications are auto-populated for me. ### 16. Helps a ton to save time and very easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Pedro H. | Marketing and Communities Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2022 **What do you like best about TextExpander?** Easy to use, has a search, has categories and even great training and resources. **What do you dislike about TextExpander?** Doesn't have an Android app, missing a lot here. **Recommendations to others considering TextExpander:** Attend their trainings. **What problems is TextExpander solving and how is that benefiting you?** Saving time, saving reply templates and useful links. ### 17. TextExpander is Awesome **Rating:** 5.0/5.0 stars **Reviewed by:** David L. | Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2022 **What do you like best about TextExpander?** Love the time and keystrokes saved, especially working in such a repetitious environment. **What do you dislike about TextExpander?** Sometimes the shortcut strokes are unintended. **What problems is TextExpander solving and how is that benefiting you?** For repetitious job functions text expander saves a ton of time and energy. **Official Response from TextExpander Support:** > Thanks for the review ### 18. TextExpander has improved my working efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** August 16, 2022 **What do you like best about TextExpander?** Ability to customize and organize snippets **What do you dislike about TextExpander?** Formatting isn't always aligned upon adding snippets **What problems is TextExpander solving and how is that benefiting you?** Sending high volume email text that still needs some customiziation. **Official Response from TextExpander Support:** > Thanks for your review! ### 19. Spend a few minutes learning it and wonder TextExpander isn't mandatory from grade 1! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Photography | Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2021 **What do you like best about TextExpander?** The benefits of TextExpander are that it saves me time, it keeps me organized, it keeps me consistent, and with shared snippets it keeps my team organized, simply and quickly. On PC it's unobstrusive and a joy to use. **What do you dislike about TextExpander?** On iOS devices usage is kludgy, presumably due to OS limitations. First, to expand snippets, you have to switch to the TextExpander keyboard. Since I don't like that keyboard, I also have to switch back to the default keyboard after each usage. Second, inserting data into snippet fields requires switching to the TextExpander app (compared to the simple process on PC). And thirdly, it does not work with Apple's Magic Keyboard on iPads. **What problems is TextExpander solving and how is that benefiting you?** TextExpander allows for significant time savings by storing frequently-typed information that is recalled by simple shortcuts. For instance, I've created snippets for multiple email signatures, URLs (website, booking forms, checklists, etc.), and much more. Typing a one-word shortcut saves so much time and focus versus either fully typing out that text or copying and pasting it from elsewhere. One of the great things about TextExpander is that you can easily share those snippets with team members so that everything becomes consistent. ### 20. Text Expander Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2021 **What do you like best about TextExpander?** Text Expander is such a great tool for my team. We leave notes in Salesforce and Text Expander allows my team to leave very autonomous notes, everything is nice and organized and it saves them so much time. I love that everything can be made so uniform. Plus it's really helpful to be able to pull reporting from the subject lines as well. **What do you dislike about TextExpander?** Sometimes creating a new Snippet can be confusing trying to make sure that you are setting it up correctly. I wish there were more set up options. But for the most part it has everything I need and I can make it work with the options that are available. **What problems is TextExpander solving and how is that benefiting you?** It significantly cuts down on the time it takes my team to leave notes in all our different applications. As mentioned above, I also think it's so beneficial to have my entire team filling out the same fields on every note they leave. ### 21. Huge time saver **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2022 **What do you like best about TextExpander?** TextExpander does a fantastic job reducing the amount of time I enter text segments and images I use frequently. Their shortcut functionality compresses the number of keystrokes and editing needed in my documents and frees up that time for more important activities. It is a great value and I highly recommend everyone give it a try. **What do you dislike about TextExpander?** There really is not much I dislike about this product. Sometimes it can be a bit glitchy but what software isn't? **What problems is TextExpander solving and how is that benefiting you?** Eliminating repetition of text entry ### 22. Great software! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2022 **What do you like best about TextExpander?** the ease of getting a lot of info out quickly and not spending the time to type it out every message. **What do you dislike about TextExpander?** Nothing that bothers me too much, I love the software. **What problems is TextExpander solving and how is that benefiting you?** It solves a problem we would have with trying to be efficient while getting a lot of texts and emails out. **Official Response from TextExpander Support:** > Thanks for the kind review! ### 23. Helps me with my email and call speed **Rating:** 5.0/5.0 stars **Reviewed by:** Nadia P. | sales, Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2021 **What do you like best about TextExpander?** I like making text expander codes because I quickly navigate my resources during my day-to-day job. I can easily edit the content, and it helps me promptly verbalize information because I can just read off my text expanders when asked specific questions. **What do you dislike about TextExpander?** I don't particularly appreciate how I can't share my text expanders in mass with my teammates because there is no export button. Unless there is, and I cannot navigate it-- in this case, it needs to be easier to navigate. Other than this, I have no complaints-- it's so easy to use!! **What problems is TextExpander solving and how is that benefiting you?** This tool solves the rate at which I find specific information and helps me retain product knowledge because the more I share or read off details in my text expanders, the more confidently I do my job. I talk on the phone and write emails daily, so text expanders help convey product knowledge daily. ### 24. Cant live without it **Rating:** 5.0/5.0 stars **Reviewed by:** Kieran T. | Director, Customer Success, Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2021 **What do you like best about TextExpander?** So quick to add and find snippets Can uses across all other tools Solid suggestions to build your database I use for everything, basically even bookmarks **What do you dislike about TextExpander?** Does occasionally get blocked by certain apps or browsers Inability to prevent other users from deleting a chunk of snippets **What problems is TextExpander solving and how is that benefiting you?** Efficiency in customer responses Shared knowledge FAQs database Easy of login ### 25. This app has improved my productivity and efficiency **Rating:** 4.5/5.0 stars **Reviewed by:** Claudia L. | Customer Experience Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2021 **What do you like best about TextExpander?** Templates are easy to set up and work very well. Also easy to edit. **What do you dislike about TextExpander?** The app seems to crash more than usual. I use a Macbook Pro so not sure if that's the reason. **Recommendations to others considering TextExpander:** This is a great app, I highly recommend it. Set up all your templates as you need them. My shortcut is a keyword followed by an Asterix, so that I don't accidentally type the shortcut during my correspondence. (for example: Hello* would be the short cut for my greeting email that starts with Hello) **What problems is TextExpander solving and how is that benefiting you?** I set up shortcuts for all the phrases I use often. This saves me a tremendous amount of time when typing emails, estimates or notes. ### 26. Best App for Writing **Rating:** 5.0/5.0 stars **Reviewed by:** Gretchen J. | School Psychologist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2021 **What do you like best about TextExpander?** TextExpander cuts down my report writing by 75%. I love that I can create report templates, email templates, and codes for commonly misspelled words. It's taken the redundancy out of writing. **What do you dislike about TextExpander?** If you do not have the app downloaded on your device, it is difficult to search for specific codes. **What problems is TextExpander solving and how is that benefiting you?** I've cut down report writing significantly. It's allowed me to focus on writing details for the report, rather than copying a mundane outline. It's also provided consistency in reports. ### 27. TextExpander! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2021 **What do you like best about TextExpander?** East to set up, easy to use, saves me tons of time form typing the same responses over and over. Works really with sales reps that are fielding a lot of the same questions daily. I love getting the monthly report on how much time I've saved. I was hesitant at first to use this, but now I cannot imagine a day without it. **What do you dislike about TextExpander?** Sometimes editing your told textexpanders can be tough because you need to sign into your account from the web and find the location of the expander then edit. Also, overlapping TE's is tough too when multiple people at your company are sharing the same keys **What problems is TextExpander solving and how is that benefiting you?** Allows me to solve the problem of re-typing the same message over and over. Time saver makes typing responses so much quicker than manually typing it every time! ### 28. TextExpander equals productivity **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Enterprise (> 1000 emp.) **Reviewed Date:** December 22, 2021 **What do you like best about TextExpander?** Love that I can organize my texts in folders and share with peers. **What do you dislike about TextExpander?** Text Expander is very helpful and there isn't a thing that I dislike. **What problems is TextExpander solving and how is that benefiting you?** Saves me time to write common things such as name, email, address etc. and longer texts such as booking meetings, email intros etc ### 29. Makes Processing of Legal Complaints SO MUCH EASIER **Rating:** 5.0/5.0 stars **Reviewed by:** Greg S. | Attorney, Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2021 **What do you like best about TextExpander?** I'm able to take the most used items and create quick snippets typing in seconds saving me so much time! **What do you dislike about TextExpander?** Nothing, I love it. Truly is a great software. **Recommendations to others considering TextExpander:** Definitely should give it a try and see if you can save so much time in your daily tasks **What problems is TextExpander solving and how is that benefiting you?** The unnecessary retyping of words and sentences over and over again. ### 30. Useful but glitchy **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2021 **What do you like best about TextExpander?** I like how I can customize as many expanders as I want. Including drop down options for certain expanders or autofill codes. I like that I can even put in simple words that spelled differently within my company so that it will expand them this way as I type, without the extra effort. The google chrome extenstion is super helpful to add expanders easily as welll as search for ones that I can neccesarily remember. **What do you dislike about TextExpander?** It's glitchy. I have had many problems with it not working all together off and on. Sometimes for a few minutes, sometimes for a whole day which is extremely inconvenient as much as I rely on it. **Recommendations to others considering TextExpander:** Make as many as you want! Get creative! **What problems is TextExpander solving and how is that benefiting you?** I am a support agent and TextExpander makes my response times much easier and quicker. ### 31. Great tool which saves our time **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2021 **What do you like best about TextExpander?** The snippet feature saves my time a lot from typing and it's super easy to type large emails easily. **What do you dislike about TextExpander?** Sometimes will get snippet suggestions for auto addition. **What problems is TextExpander solving and how is that benefiting you?** Previously when I draft my ticket response it will take around 15 minutes for a simple ticket. Now after using this I am able to complete within in 5 mins ### 32. I use TextExpander for everything **Rating:** 5.0/5.0 stars **Reviewed by:** Richard T. | Marketing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2020 ### 33. Massive Business Impact For A Low Price **Rating:** 5.0/5.0 stars **Reviewed by:** Angelina E. | Customer Onboarding Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2019 **What do you like best about TextExpander?** I cannot overstate the improvements to our team processes that this small but mightly program has given us. All of our email templates live in TextExpander now, replacing both GMail Canned Responses and Salesforce templates. With just a few keystrokes I have an entire email populated and customized to my customer. **What do you dislike about TextExpander?** Nothing, it is so powerful I think every organization should have it in place. **Recommendations to others considering TextExpander:** Be sure to dive into all of the features. It's deceptively powerful if you explore all of the Snippet options. **What problems is TextExpander solving and how is that benefiting you?** Saves response time. Having centralized messaging that is easily updated. Easily customizable templates for all scenarios. ### 34. Text Expander Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2019 **What do you like best about TextExpander?** Text Expander makes my day to day a lot simpler when I am dealing with customers by allowing me to quickly communicate similar things to multiple people. **What do you dislike about TextExpander?** There is not much that I do not like about text expander, it has made my life much easier. **Recommendations to others considering TextExpander:** Absolutely make the investment in this software because it has greatly improved our efficiency. **What problems is TextExpander solving and how is that benefiting you?** We are solving the ability to quickly communicate with many customers at one time. ### 35. Textexpander Review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2019 **What do you like best about TextExpander?** The ability to shortcut words and phrases or sentences. **What do you dislike about TextExpander?** It constantly makes my keyboard stop working. This causes me to have to close everything I am working on and restart my computer. **What problems is TextExpander solving and how is that benefiting you?** It takes less time to type out an email to a customer. However, when the keyboard stops working that is pointless. ### 36. Have used in three different companies - Love it! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** January 07, 2020 **What do you like best about TextExpander?** The shorthand features allow me to save time and accuracy on all emails and documents **What do you dislike about TextExpander?** Sometimes there are glitchy issues when using with my gmail and/or google docs **What problems is TextExpander solving and how is that benefiting you?** Saving time and gaining accuracy in documents and emails ### 37. Effortless Streamlining For Writers **Rating:** 4.0/5.0 stars **Reviewed by:** Nicole H. | Content Writer/Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2019 **What do you like best about TextExpander?** I love how easy it is to set up useful abbreviations for things I need frequently. It's much more convenient than writing a script, setting it to a hotkey and hoping it works correctly. **What do you dislike about TextExpander?** I don't love having to run an extra program in the background, but I think it's a small price to pay for the added convenience of being able to quickly insert virtually any type of text or code chunk I need for my work. **What problems is TextExpander solving and how is that benefiting you?** As a freelancer, my time is very literally money. Having TextExpander lets me cut out the time I usually have to spend flipping between my clipboard or web browser and text file. Being able to organize my snippets for different clients is also extremely useful. ### 38. Great Utility **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Enterprise (> 1000 emp.) **Reviewed Date:** September 11, 2019 **What do you like best about TextExpander?** I love the ease of creating new macros. I love how I can insert dynamic information based on today’s date. **What do you dislike about TextExpander?** It is still really buggy, even after being in use for so long... I wish there were more drag and drop / charts to show you what all shortcuts and macros you could use. **What problems is TextExpander solving and how is that benefiting you?** I have to type a lot of the same things out. It easily calculates dates for me which is perfect. ### 39. TextExpander Is Awesome! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2019 **What do you like best about TextExpander?** The best thing about this product is that you can easily send emails or statements in 2 taps. **What do you dislike about TextExpander?** I dislike that you have to put a symbol in front of the label. **What problems is TextExpander solving and how is that benefiting you?** I have saved so much time throughout my day by using this product to respond to customer service emails. ### 40. Good Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin H. | Manager , Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2019 **What do you like best about TextExpander?** Helps save time by not having to type out long industry-specific verbiage repetitively. We are constantly re-using stocked sentences and terms and TextExpander helps mitigate time loss in doing so. I have multiple words saved as well as full snippetts to insert. **What do you dislike about TextExpander?** Took me a bit to get setup but I also didn't read any documentation so that's more my fault than anything. The layout is clean and easy to navigate but also condensed and the icons feel too small on my screen. I would prefer scalable or more options for how the program actually looks on my PC. **Recommendations to others considering TextExpander:** Try it out. If you are like me it will help you and save time in the future! **What problems is TextExpander solving and how is that benefiting you?** We re-use the same 30 industry terms frequently throughout the day. Text Expander allows us to substitute the correct word into our stock templates to save us even more time. In the future, I want to use text expander to replace our tired system of templates to allow for more fluid and customized use of the template to more effectively close deals. ### 41. Saves a lot of time **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 11, 2019 **What do you like best about TextExpander?** Able to store a lot of snippets and customize content **What do you dislike about TextExpander?** Could have a better way to file snippets outside of folder groups, maybe by tags or categories **What problems is TextExpander solving and how is that benefiting you?** Saving time on formatting responses and links ### 42. Time Saver **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2019 **What do you like best about TextExpander?** It saves time writing multiple responses so the team can be more efficient. **What do you dislike about TextExpander?** Sometimes it doesn't always work properly with a browser. **What problems is TextExpander solving and how is that benefiting you?** Efficiency. ### 43. Makes work easier **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2019 **What do you like best about TextExpander?** I like being able to quickly input content for emails and responses **What do you dislike about TextExpander?** The desktop application can be glitchy at times **What problems is TextExpander solving and how is that benefiting you?** Added into workflow where certain responses or content has to be typed. instead of typing, textexpander makes it easy and quickly to input the content ### 44. SAVE SOME TIME! **Rating:** 4.0/5.0 stars **Reviewed by:** Kerpasha D. | CEO/Owner, Graphic Design, Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2019 **What do you like best about TextExpander?** In some industries consistent verbiage is needed to stay constant across the company. This program allows you to gather your most frequently used information in one place so you never have to type them over and over. **What do you dislike about TextExpander?** Once you have set the program up you should have to use the Creation Assistant every time you want to use the program. The monthly cost can be somewhat challenging if you are on a tight budget. **What problems is TextExpander solving and how is that benefiting you?** If you have a team that needs to use the same wording across all platform this would be an option since it can be shared across multiple devices making it easy to access. ### 45. Great Product for varied use cases **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** January 11, 2019 **What do you like best about TextExpander?** Really enjoy the ability to quickly add text into various things I'm working on, appreciate the intelligence and predictive nature of the tool that allows it to look at what I'm typing and offer suggestions. It also has the ability to save items to the cloud for easy retrieval. **What do you dislike about TextExpander?** The price is a bit expensive per user, It also doesn't have the ability to distinguish certain password fields, and as such interferes with my password management tool sometimes. This is more of an annoyance, but I'd love to see this fixed in the future. **Recommendations to others considering TextExpander:** Look at the other tools out there which meet this use case, consider cross platform alternatives and make sure you are not limiting yourself in your toolset. **What problems is TextExpander solving and how is that benefiting you?** Save time on typing, standardize common phrases and templatize common addresses and responses. ### 46. Solid app for removing keystrokes **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2019 **What do you like best about TextExpander?** Having the ability to remove excessive keystrokes in transactional work. Fill out forms or search specific criteria **What do you dislike about TextExpander?** No complaints, solid product. Love that it wasn't overbuilt. Would be cool to see in a mobile capactiy **What problems is TextExpander solving and how is that benefiting you?** Having the ability to remove excessive keystrokes in transactional work. Fill out forms or search specific criteria ### 47. Terrific tool that's well worth it! **Rating:** 5.0/5.0 stars **Reviewed by:** Josiah J. | Creative Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2018 **What do you like best about TextExpander?** I use this tool all the time for standard email replies, or detailed information I can send to clients. **What do you dislike about TextExpander?** Honestly, no complaints here. I suppose they could update their interface to be a bit more modern, but it's clean and functional. **Recommendations to others considering TextExpander:** Update the UI to something more modern/sexy. **What problems is TextExpander solving and how is that benefiting you?** When corrosponding with clients, I used to type out manually the details I needed to pass on every time. Now, I can have well-written, refined phrases and paragraphs I can insert with quick shortcut. ### 48. Awesome software for saving time typing **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** January 12, 2019 **What do you like best about TextExpander?** This is a great piece of software for adding text with shortcuts to emails and documents. You can set the shortcuts and what it adds, such as address and dates etc. **What do you dislike about TextExpander?** This used to be a one-off purchase, but now it is a subscription model which I do not like. **Recommendations to others considering TextExpander:** Great little piece of software for saving time and making writing easier **What problems is TextExpander solving and how is that benefiting you?** This saves a lot of time, and you can see in the software how much time it has saved you which is nice. For text you add often, it is really useful. ### 49. Text Expanded for Win **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Enterprise (> 1000 emp.) **Reviewed Date:** December 17, 2018 **What do you like best about TextExpander?** Using Text expander has saved me a lot of time. It is great for filling in things I write over and over. **What do you dislike about TextExpander?** You have to have the app open to use it. **What problems is TextExpander solving and how is that benefiting you?** TIME TIME TIME. Text expander save me so much time ### 50. Great time saving tool for customer support teams **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** January 08, 2019 **What do you like best about TextExpander?** simplicity and ease of use, ability to share snippets across the entire team, time saved stats **What do you dislike about TextExpander?** it could look more updated and user friendly to create snippets **What problems is TextExpander solving and how is that benefiting you?** we are solving the time wasted by customer support agents typing common words and phrases repeatedly. we've seen an improvement in efficiency and productivity in our customer support reps ## TextExpander Discussions - [What does TextExpander work on?](https://www.g2.com/discussions/what-does-textexpander-work-on) - 1 comment, 1 upvote - [What features does the mobile version of TextExpander have?](https://www.g2.com/discussions/what-features-does-the-mobile-version-of-textexpander-have) - 1 comment, 1 upvote - [What features does the Team subscription of TextExpander have?](https://www.g2.com/discussions/what-features-does-the-team-subscription-of-textexpander-have) - 1 comment, 1 upvote - [What features does the Life Hacker subscription of TextExpander have?](https://www.g2.com/discussions/what-features-does-the-life-hacker-subscription-of-textexpander-have) - 1 comment, 1 upvote - [What is TextExpander for Teams?](https://www.g2.com/discussions/what-is-textexpander-for-teams) - 1 comment, 1 upvote - [View TextExpander pricing details and edition comparison](https://www.g2.com/products/textexpander/reviews?page=28&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-07-14+22%3A29%3A22+-0500&secure%5Bsession_id%5D=7ef8c033-8afd-4004-9988-23fcf3301a2e&secure%5Btoken%5D=966beb6ecbe77861b40930a254665a99067d9eb1122a6aa53873d20a9f26514b&format=llm_user) ## TextExpander Integrations - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 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[Xactimate](https://www.g2.com/products/xactimate/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) ## TextExpander Features **Grammar** - Grammar Check - Tone Check - Sentence Formatting **Knowledge Pages** - Templates - In-Content Feedback - Versioning and Version History - Decision Trees - Duplicate Detection - Content Editor **Platform - Text Expanders** - Sharing - Interface - Library - Integrations **Prompt Management - Prompt Management Tools** - Prompt Chaining and Orchestration - Change tracking - Prompt Behaviour Feedback **Agentic AI - Productivity Bots** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Decision Making **Knowledge Base** - Q & A - Link Sharing - Searchable **Formatting** - Plagiarism Check - Style Editor - Citation Finder **Knowledge Dissemination** - Page Analytics - Permissions - Knowledge Sharing - Notifications - Advanced Search - Browser Extension - Organization - Other Integrations - Knowledge Integrations **Performance Analytics - Prompt Management Tools** - Lower Latency - Token Usage - Cost Control **Security** - Verification - Role-Based Permission - Public vs Private **Content ** - Idea Recommendation - Content Generation - Form Generation **Model Benchmarking and Comparison - Prompt Management Tools** - Strategic Model Selection **Agentic AI - Knowledge Base** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Product Type** - Standalone Application - Plugin **Production-ready Deployment Tools - Prompt Management Tools** - CI/CD Integration **Communication** - Social Features - Tagging - Upload - Comments **Generative AI** - AI Text Generation - AI Text Summarization **Prompt Performance - Prompt Management Tools** - Real-time Visibility **Model-specific Tuning - Prompt Management Tools** - Model -specific Tuning ## Top TextExpander Alternatives - [Guru](https://www.g2.com/products/guru/reviews) - 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