# Textedly Reviews **Vendor:** Textedly **Category:** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) **Average Rating:** 4.6/5.0 **Total Reviews:** 1,356 ## About Textedly Textedly is the premier, industry-leading AI-Powered SMS marketing and communications platform that empowers organizations to seamlessly connect with their audiences through the power of SMS text, MMS messaging, and next-generation AI. As a comprehensive messaging software solution, Textedly helps marketing, customer support, and sales teams across SMBs and global enterprises deliver highly personalized campaigns, timely notifications, and automated two-way interactions. By combining advanced AI voice and messaging agents with robust campaign creation and contact management, Textedly serves as the ultimate all-in-one command center for customer engagement. Key Features and Benefits: • Powerful AI Voice & Messaging Agents: Elevate your communications with intelligent, conversational AI. Deploy autonomous text and voice agents to handle 24/7 customer support, answer FAQs, qualify leads, and drive engagement at scale without human intervention. • Bulk SMS & MMS Messaging: Send high-volume text (400,000) and rich multimedia messages with customizable sender IDs, ensuring your brand stands out and delivers personalized content instantly. • Two-Way Messaging Inbox: Centralize replies and team conversations in a shared, real-time inbox for seamless, high-touch customer engagement. • Automated Scheduling & Drip Campaigns: Build sophisticated message workflows. Create one-time, recurring, or complex drip sequences with precise delivery windows optimized for your audience’s time zones. • Contact Segmentation & List Management: Build dynamic, highly targeted lists based on custom fields, tags, and import sources to ensure the right message always reaches the right user. • Signal AI Contact Enrichment: Unlock unparalleled audience intelligence with Signal AI. Instantly enrich your contact profiles when available, by retrieving first and last names, email addresses allowing you to hyper-personalize your outreach and connect with your audience on a deeper level. Additional Value Points: • Integrated Payment Processing: Turn conversations into conversions. Securely collect payments with your own credit card merchant account, and send mobile checkout links directly within SMS threads to drastically streamline transactions. • Reputation Management & Google Reviews: Accelerate your brand's growth with built-in tools designed to automatically request, manage, and optimize your online reviews. • Template Library & Personalization Tokens: Launch campaigns faster using a library of pre-built templates and dynamic smart fields (e.g., {{FirstName}}) to maximize message relevance and conversion rates. Why Choose Textedly? By unifying scalable bulk messaging, intelligent AI voice and text agents, automated drip campaigns, and seamless payment processing, Textedly goes far beyond traditional text marketing. We provide a state-of-the-art, feature-rich ecosystem for organizations that demand innovative, effective, and automated communication with their audiences. ## Textedly Pros & Cons **What users like:** - Users find Textedly to be **easy to use** , with a straightforward setup and helpful customer service. (377 reviews) - Users praise Textedly for its **exceptional customer support** , offering quick responses and accurate solutions to issues. (336 reviews) - Users commend the **helpful customer support** of Textedly, appreciating quick responses and effective issue resolution. (257 reviews) - Users appreciate the **ease of communication** with Textedly, enhancing engagement and response rates effectively. (141 reviews) - Users appreciate the **time-saving efficiencies** of Textedly, simplifying patient communications and enhancing productivity in the office. (134 reviews) - Simple (119 reviews) - User-Friendly (118 reviews) - Easy Setup (106 reviews) - Easy Communication (104 reviews) - Response Time (100 reviews) **What users dislike:** - Users find Textedly's pricing to be **expensive** , especially with additional costs for features that seem basic elsewhere. (93 reviews) - Users wish for a **lack of saved messages feature** to simplify repetitive text reminders, impacting efficiency. (79 reviews) - Users experience **SMS issues** with message counting, cancellation processes, and limitations on character usage leading to frustration. (58 reviews) - Users find the **learning curve steep** due to unclear setup steps and tedious authentication processes. (57 reviews) - Users find the **limited texting features** frustrating, impacting message length and keyword flexibility. (52 reviews) - Poor Customer Support (49 reviews) - Difficult Setup (42 reviews) - Text Limitations (41 reviews) - Users struggle with **number issues** , needing to repeatedly enter contacts and facing restrictions on keyword usage. (38 reviews) - Not Intuitive (33 reviews) ## Textedly Reviews ### 1. We love textedly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Textedly?** It's super effective and efficient when running a business. **What do you dislike about Textedly?** Getting someone re-subscribed is extremely difficult. **What problems is Textedly solving and how is that benefiting you?** Communication with multiple customers at once, is so nice. **Official Response from Emily O.:** > Hi there, We're glad to hear that Textedly has been effective and efficient for your business! We appreciate your feedback about re-subscriptions, and we'll work on making that process easier for you. Thank you for using Textedly to communicate with your customers! Best, Emily ### 2. Leveled Up Recruitment for Our Summer Camps! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Textedly?** Textedly is incredibly user friendly. The descriptions for each section of the site are well thought-out and make it easy for the user to get the most out of their Textedly experience. The implementation process was simple for our organization. **What do you dislike about Textedly?** I wish that you could add individual contacts from an uploaded list in an easier way. Going through and searching for/checking the individual contacts makes for a very lengthy process when you have a list of over 950 contacts. **What problems is Textedly solving and how is that benefiting you?** Textedly is giving us the opportunity to recruit very easily for our summer camps. We have gotten many sign-ups using Textedly as our recruitment method! **Official Response from Ally Archer:** > We're glad to hear that you find Textedly user-friendly and that the implementation process was simple for your organization. We appreciate your feedback about adding individual contacts and will take it into consideration for future improvements. Best, Ally ### 3. Textedly is easy to use. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2025 **What do you like best about Textedly?** Textedly is easy to use, and it's nice to be able to reply to people in the software. **What do you dislike about Textedly?** As a charity, cost is always the biggest drawback for any software. **What problems is Textedly solving and how is that benefiting you?** Textedly provides another method to speak with people. **Official Response from Emily O.:** > Hi there! Thank you so much for your feedback! It's great to hear that Textedly is providing another method for you to communicate with people. We're committed to helping our customers connect with their audience effectively. Best, Emily ### 4. Easy, convenient, fast **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2025 **What do you like best about Textedly?** It is very user friendly, allows you to send variety of messages **What do you dislike about Textedly?** Nothing so far! Everything has been good **What problems is Textedly solving and how is that benefiting you?** It is very easy to use so I don't have to worry about my EMR **Official Response from Emily O.:** > Hi there! We're glad to hear that you find Textedly easy, convenient, and fast to use! We strive to provide a user-friendly platform for sending a variety of messages. If you ever have any questions or need assistance, feel free to reach out to our customer support team. Best, Emily ### 5. Efficient simple messaging tool **Rating:** 5.0/5.0 stars **Reviewed by:** Kelsey G. | Talent Acquisition - Senior Corporate Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2025 **What do you like best about Textedly?** We run a dragstrip and need an easy way to mass communicate with our racers and staff weekly. I can send mass texts and get responses via the website, then easily export those responses into an excel spreadsheet. The customer service has always been excellent, they are so quick to reply in their chat feature. **What do you dislike about Textedly?** WOULD ABSOLUTELY LOVE A MOBILE APP!!!!!!! **What problems is Textedly solving and how is that benefiting you?** I'm able to communicate back and forth with Textedly using a local number and message nearly 100 people at the same time. **Official Response from Ally Archer:** > Hi Kelsey, We're glad to hear that Textedly has been able to meet your mass communication needs efficiently. We appreciate your feedback about the mobile app and will definitely take it into consideration for future improvements. Best, Ally ### 6. Tremendous Customer Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Nikole H. | Reputation Management + Social Media Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2024 **What do you like best about Textedly?** As a newer user of the platform, but one who is not new to various texting platforms, it is a huge relief to work with a company that has such responsive and legitimately helpful people on their team. It makes all the difference in the world to not feel as though I'm fumbling around in the dark trying to get us set up. **What do you dislike about Textedly?** Thus far, I have not experienced any aspects of the platform that I've disliked. The interface is well-designed and intuitive, it hasn't been difficult to sign up, upload contacts, nor send message. The experience is solid, and the customer service could not be better. **What problems is Textedly solving and how is that benefiting you?** Textedly keep us right in front of our valued clients, allowing us to communicate marketing messages and flash sales at a moment's notice. It truly allows for the kind of flexibility that every organization needs these days. **Official Response from Ally Archer:** > Hi Mike, We're glad to hear that you find Textedly easy to use and user-friendly. You can mass delete contacts! Please chat in and one of our reps can show you how! Best, Ally ### 7. Easy to use system **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2025 **What do you like best about Textedly?** It’s an affordable one way texting system that meets our needs as a construction company with employees on multiple job sites **What do you dislike about Textedly?** Challenging to get people to resubscribe **What problems is Textedly solving and how is that benefiting you?** Company wide mass cell phone notifications **Official Response from Ally Archer:** > We're glad to hear that Textedly is meeting your company's needs for affordable one-way texting on multiple job sites. Best, Ally ### 8. Efficient and User-Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** alexis r. | Assistant Vice President, Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2024 **What do you like best about Textedly?** What I like best about Textedly is its simplicity and ease of use. The platform makes it effortless to send mass text messages to large groups, while still allowing for personalized communication. Its intuitive interface, scheduling features, and real-time analytics make it perfect for managing outreach and engagement efficiently. Additionally, Textedly's integration capabilities with other tools and its reliable delivery system ensure that messages reach recipients quickly, keeping everyone informed and connected. It was also easy to implement with staff, making it user-friendly for everyone involved. The customer service was excellent. Although I didn’t use Textedly frequently, I appreciated its simplicity compared to other programs **What do you dislike about Textedly?** I don’t have any issues with Textedly; I simply didn’t have a use for the program anymore **What problems is Textedly solving and how is that benefiting you?** Textedly solves the problem of efficiently communicating with large groups through text messaging. For me, it made it easy to send notifications to employees about upcoming events and meetings, ensuring that everyone stayed informed and connected. Its simplicity and reliability in delivering messages helped streamline communication and improve engagement. **Official Response from Emily O.:** > Hi Alexis, We are so happy to hear that Textedly has helped your mass messaging be low stress and effortless! We love to hear how our platform is helping solve your business needs. Best, Emily ### 9. Great service that's reasonably priced with FAST customer service. **Rating:** 5.0/5.0 stars **Reviewed by:** Ashleigh G. | Senior Marketing Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2024 **What do you like best about Textedly?** It's very user-friendly and the customer support is top notch. I don't think I've ever waited more than 2 minutes to be connected with someone and it's very easy to talk with someone. Most places now use AI bots and you have to go through 10+ steps to be connected with a real human. But at Textedly, its quick and easy. **What do you dislike about Textedly?** I've had a few hiccups where I sent a text, I get a pop up that says it wa sent successfully, but then it does not go through successfully. But again, the support team is always quick to help. **What problems is Textedly solving and how is that benefiting you?** We were looking for a way to stay in front of our partners more often and are known for our market updates. Textedly allows us to send relevant updates right to the thing our partners use most (their Phones), helping us build brand awareness and loyalty. **Official Response from Emily O.:** > Hi Ashleigh, Thank you for your positive feedback! We're glad to hear that you find our service reasonably priced with fast customer support. We apologize for any hiccups you've experienced with sending texts, but we're pleased that our support team has been quick to assist. We appreciate your business and look forward to continuing to help you stay in front of your partners and build brand awareness. Best, Emily ### 10. The Best Communication Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Amy M. | HR Recruiter/Generalist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2025 **What do you like best about Textedly?** The user friendly setup and operation makes communication with my team a breeze. **What do you dislike about Textedly?** I wish there was a smaller message package option for smaller businesses. **What problems is Textedly solving and how is that benefiting you?** Textedly is actively solving company wide communication issues that haunted the workforce. **Official Response from Emily O.:** > Hi Amy, We're glad to hear that you find Textedly user-friendly and effective for communicating with your team. We appreciate your feedback about the message package options and will take it into consideration for future improvements. Best, Emily ### 11. Great Company **Rating:** 5.0/5.0 stars **Reviewed by:** Brandi P. | Storm Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2025 **What do you like best about Textedly?** Fast response time and efficent. Great customer service! I like i can eaisly integrate my other applications. **What do you dislike about Textedly?** Wish there was an app. Sometimes i miss texts that come in. **What problems is Textedly solving and how is that benefiting you?** Fast notifications to our Subcontractors because fast response time helps in our industry **Official Response from Ally Archer:** > We're glad to hear that you appreciate our fast response time and efficient customer service. We are constantly working on improving our services, and we appreciate your feedback about the app. We will definitely take that into consideration for future developments. Best, Ally ### 12. Textedly has helped our small business better communicate with our customers! **Rating:** 5.0/5.0 stars **Reviewed by:** Brent B. | Director of Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2024 **What do you like best about Textedly?** We've been using Textedly for about two months now and I have to admit, I am thrilled with the value that we have gotten for the price. Similar texting platforms that I researched were significantly more expensive and did not offer the same capability. One of the main things that has stuck out to me is the free inbound text messages. This has allowed me to accumulate significantly more opportunities when reaching out to customers. Additionally, this platform has allowed us to send/receive text messages from our toll-free numbers which is a huge plus as a small business that is less than three years old. We need every opportunity to communicate with our customers possible, and Textedly provides another phenomenal tool to do just that. One other thing I would mention, is the customer support is the best I have ever seen from a software team. They are quick, efficient, and knowledgeable. Specifically, Paige has been a huge help. We are thrilled and I cannot say enough. If you are on the edge about this platform, take the jump. You will not regret it. **What do you dislike about Textedly?** The phone number verification process is a little bit harder than I was expecting which required a request to the Customer Support for assistance. **What problems is Textedly solving and how is that benefiting you?** Textedly has had a significant positive impact on our ability to communicate with our customers. Over time, we began to find that the best and easiest way to quickly communicate with our customers is to SMS text message them. This resulted in me sending hundreds of text messages from my personal phone number which became a mess almost immediately. Textedly to the rescue... We did not have a platform in place to effectively text our customers and now that we use Textedly, I can avoid using my personal cell phone for business. I can stress enough how much better our communication has gotten as a result of this platform. **Official Response from Emily O.:** > Hi Brent, We're thrilled to hear that Textedly has been such a valuable tool for your small business! We're glad to provide affordable and effective communication solutions, including free inbound text messages and the ability to send/receive texts from toll-free numbers. We appreciate your feedback on our customer support, and we're delighted to hear that Paige has been a huge help. We apologize for any inconvenience with the phone number verification process and we'll continue to work on improving that experience. Thank you for choosing Textedly! Best, Emily ### 13. Textedly is a powerful tool for effective text communication **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2025 **What do you like best about Textedly?** Textedly is user-friendly and delivers messages quickly, perfect for staying connected with customers. Plus, their customer support is quick and excellent! **What do you dislike about Textedly?** Probably the cost of extra messages. I hope they can make it more affordable. **What problems is Textedly solving and how is that benefiting you?** Textedly helps us deliver our promotional messages to our customers efficiently. **Official Response from Ally Archer:** > We're glad to hear that you find Textedly user-friendly and efficient for staying connected with your customers. We appreciate your feedback about the cost of extra messages and will take it into consideration for future improvements. Best, Ally ### 14. Very helpful Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Keller Williams N. | Office Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2025 **What do you like best about Textedly?** The platform is simple to use and there are a lot of great features for sending out mass texts to various groups of people. The support team is very friendly and responds to inquiries in a timely manner. **What do you dislike about Textedly?** I wish you could add a contact to multiple keywords at the same time. **What problems is Textedly solving and how is that benefiting you?** Getting the word out about iumportant events and classes to all of the real estate agents in our office. **Official Response from Emily O.:** > Hi there! Thank you so much for your positive feedback! We're happy to hear that Textedly is helping you get the word out about important events and classes to real estate agents. We'll take note of your suggestion about adding a contact to multiple keywords and pass this feedback along to the team. Thank you for being a valued customer! We appreciate your business. Best, Emily ### 15. Textedly! The Perfect SMS Tool For Small Businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2025 **What do you like best about Textedly?** I like the convenience of reaching my subscribers via text and all the many integration features Textedly offers as you grow. Customer support is very responsive and prompt. Textedly is also very easy to use, even for those who are not tech-savvy. **What do you dislike about Textedly?** My only current dislike is not having an affiliate link to share with others. I am an advocate for generating income by sharing products I enjoy using in my business. I also would like to bring back Tagging. Tagging is a great feature to have. **What problems is Textedly solving and how is that benefiting you?** Textedly provides for me ease of use of getting people inside my sms subscription and ease of use getting my Marketing messages out. **Official Response from Emily O.:** > Hi there! We're glad to hear that you find Textedly convenient and easy to use, and that our customer support has been responsive. We appreciate your feedback here! The tagging feature still exists for you to use, please chat in to support and we would be happy to show you how to use this! Best, Emily ### 16. Is much easier to work with than many others we have had **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2024 **What do you like best about Textedly?** Textedly has a clean, efficient dashboard that allows one to compose a message quickly and drill into the audience to get the correct group to send it to. They do allow a limited personalization and import system is good with a detailed explaination of numbers that were not accepted. And, they have some great help folks, including Paige, who helped greatly when we had an issue. We're a charity that helps with food for families in need, and operate a homeless shelter, a free medical clinic and a soup kitchen. In addition, we have a program that provides toys for families at Christmas and which uses hundreds of volunteers to acomplish this. **What do you dislike about Textedly?** Unfortunately, the personalization function is very limited to the available 'hard-wired' fields they have. We work around it using some of these fields for our purpose of telling clients what time they are to come in. It is a one-time add on cost of $28 to impletement personalization for your account. Additionally, the Keywords are expensive for an operation such as ours. **What problems is Textedly solving and how is that benefiting you?** We have to tell clients what time to come in, and for Food Services clients, to keep them in the program and not become sick, to constantly check on them for their needs. **Official Response from Emily O.:** > Hi there, Thank you for your feedback. We understand the importance of personalization and are continuously working to enhance our features to better meet the needs of our users. We appreciate your input and will take it into consideration for future improvements. We are so glad you are loving our service! Best, Emily ### 17. Solid product, more clarity on message length before purchase **Rating:** 4.5/5.0 stars **Reviewed by:** Eric D. | Product Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 07, 2025 **What do you like best about Textedly?** Simple to use and was easy to implement for my team. **What do you dislike about Textedly?** More clarity needed about message length before buying **What problems is Textedly solving and how is that benefiting you?** We wanted to engage our salesforce in a different way. We have gotten good feedback so far. **Official Response from Emily O.:** > Hi Eric, We're thrilled to hear that Textedly has been helpful in engaging your salesforce and that you've received good feedback so far. We appreciate your feedback about the need for more clarity on message length before purchasing, and we will take this into account for future enhancements. Thank you for being a valued customer! Best, Emily ### 18. Seamless Texting Service with Quick Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Shelbi M. | Manager - Tickets & Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2025 **What do you like best about Textedly?** Easy to send texts to large or small groups. Great for customer relations management. **What do you dislike about Textedly?** I'd like to be able to paste a list of numbers to text when I want to target a smaller group, but can still accomplish this with the tags option. **What problems is Textedly solving and how is that benefiting you?** Our clientele doesn't often check email so text reminders help reach more of our customers. **Official Response from Ally Archer:** > We're glad to hear that you find Textedly easy to use for sending texts to both large and small groups, and that it's been helpful for your customer relations management. Best, Ally ### 19. Great experiences with Textedly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2025 **What do you like best about Textedly?** It is very easy to navigate, just an all around great website to allow me to connect to my customers more. **What do you dislike about Textedly?** Finding the invoices was a little tough at first, but since then nothing else really. **What problems is Textedly solving and how is that benefiting you?** They help to keep my customers going when they are busy. A text back for them is a lot easier than a call and saves the customers a lot of time as well. **Official Response from Emily O.:** > Hi there, Thank you for sharing how Textedly helps in keeping your customers engaged and saving them time. We strive to provide efficient communication solutions for businesses. Best, Emily ### 20. Costumer service is 10/10. **Rating:** 5.0/5.0 stars **Reviewed by:** Tonya H. | Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2024 **What do you like best about Textedly?** Everything. Saves so much time communicating upcoming events with my friends and family. The customer service is the best. They are quick to respond and are extremely helpful! **What do you dislike about Textedly?** Nothing so far. Everything is smooth sailing. **What problems is Textedly solving and how is that benefiting you?** Communicating with my database of leads quickly and efficently. I do a ton of fun events and giveaways and it saves so much time and money on postage to send invites or changes through textedly!! Helps keep front of mind to my clients. LOVE!! **Official Response from Ally Archer:** > Hi Tonya, We're thrilled to hear that you're enjoying our customer service and finding Textedly to be a time-saving solution for communicating with your friends and family. Thank you for your positive feedback! Best, Ally ### 21. Amazing Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2025 **What do you like best about Textedly?** I had an issue with my account, I could not get my approved but I had a Textedly account before. I thought to email an old Representative, Paige and she literally emailed me back within the hour. She investigated why I was not being approved and helped me get registered again the next day! **What do you dislike about Textedly?** I do not like that textedly does not save a customer's old account atleast 6 months. In My case I come back when I need it most. Everytime I come back there are problems getting me logged in. **What problems is Textedly solving and how is that benefiting you?** I can text multiple customers all at once. This saves me time, effort, and gets the message out their faster. **Official Response from Emily O.:** > Hi there, We're thrilled to hear that Paige was able to assist you promptly and efficiently! We're glad to hear that Textedly has been beneficial for your business in reaching multiple customers at once. Thank you for your business! Best, Emily ### 22. Very clear and definite answer to help the issue. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2025 **What do you like best about Textedly?** It is very easy to use if you are using their templates and guidelines properly. Also, their response in the chat was very quick and helpful. It has different many feautures which is great and come in handy. We will use textedly very often so we can communicate with our participants. **What do you dislike about Textedly?** It is a little difficult finding contacts based on Tags because the tags are not searching your list of contacts. **What problems is Textedly solving and how is that benefiting you?** It is helping us to stay in contact and update our customers about what is going on in our organizations. it is helping also with letting know our participants with future practices and game days **Official Response from Ally Archer:** > We're glad to hear that you find Textedly easy to use and that our chat support was quick and helpful. We appreciate your feedback about the difficulty in finding contacts based on tags, please chat in so one of our associates can assist you. Thank you for using Textedly to stay in contact with your customers and participants! Best, Ally ### 23. Updating payment information **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** May 02, 2025 **What do you like best about Textedly?** Emily helped update my account, and she was very efficient and professional in her job. She made the process very easy. I was able to make the payment quicker than I'd expected because of her help. **What do you dislike about Textedly?** I can't think of anything. Keep up the good work. I am very impressed with your services. **What problems is Textedly solving and how is that benefiting you?** Students at Fordham University get to find out about upcoming events through this service and it is helpful to them because many of them are looking for employment. With this tool, they are not only informed via email, they get to receive text messages on their phones which most carry regularly. **Official Response from Ally Archer:** > We're delighted to hear that you had a great experience updating your payment information with us. Thank you for your kind words, and we're committed to maintaining the high level of service that you've come to expect from Textedly. Best, Ally ### 24. Textedly Review **Rating:** 5.0/5.0 stars **Reviewed by:** Emilee M. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2025 **What do you like best about Textedly?** I enjoy that I can communicate any business updates with my 4 locations so that our employees know all the latest information. **What do you dislike about Textedly?** Sometimes I struggle logging in, other than that I love it! **What problems is Textedly solving and how is that benefiting you?** We struggled now having our employees all on the same page and now we are able to send out mass texts so everyone is on the same page. **Official Response from Emily O.:** > Hi Emilee, Thank you for sharing your experience. We're happy to hear that Textedly is solving your communication challenges and benefiting your business. Best, Emily ### 25. Very happy with the service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Recreational Facilities and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2025 **What do you like best about Textedly?** I am not terribly proficient with technology but I find textedly easy to use. **What do you dislike about Textedly?** support, when I need it, is sometimes not immediate. **What problems is Textedly solving and how is that benefiting you?** provides easy way for our members to communicate with us **Official Response from Emily O.:** > Hi there, We're thrilled to hear that Textedly provides an easy way for your members to communicate with you. We appreciate your feedback and will continue to work to provide fast support. Thank you for being a valued customer! Best, Emily ### 26. Very helpful!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Textedly?** I love that I am able to send blast texts very easily. Have responses and communicate with a large number of people **What do you dislike about Textedly?** The limit of characters is sometimes difficult when trying to write a text **What problems is Textedly solving and how is that benefiting you?** It is solving the fact that people don’t feel the communication is personalized and it is greatly benefiting us by allowing us to select people **Official Response from Ally Archer:** > We're glad to hear that you find Textedly helpful for sending blast texts and communicating with a large number of people! Best, Ally ### 27. Great, Affordable Communication Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Hannah K. | Executive Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2025 **What do you like best about Textedly?** Textedly was a great, affordable option for us to use as a method to communicate with all of our restaurant employees about service updates, staff meetings, and important announcements. After our business closed, Textedly's customer service was wonderful to work with and made the transition process seamless. **What do you dislike about Textedly?** Back end use was a little bit confusing at first, but we were able to train our admin staff and had no further issues with use. **What problems is Textedly solving and how is that benefiting you?** Communication with all employees at once. Ensuring ease of communication. **Official Response from Ally Archer:** > We're thrilled to hear that Textedly has been a great, affordable communication tool for your restaurant. We're glad our customer service team was able to provide a seamless transition for you. Thank you for your feedback! Best, Ally ### 28. It's a good service that systemizes your business **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2025 **What do you like best about Textedly?** Mass texting groups are easy to keep track of and simplify **What do you dislike about Textedly?** The cost for paying for every add on and personalization can be a lot. **What problems is Textedly solving and how is that benefiting you?** Communicating with thousands of people all at the same time **Official Response from Ally Archer:** > Thank you for sharing how Textedly has helped you communicate with a large audience efficiently. We're committed to continually improving our services to meet your needs. Best, Ally ### 29. Why I choose working with Textedly **Rating:** 5.0/5.0 stars **Reviewed by:** Dr. "Bro.Steve" H. | Executive Producer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2024 **What do you like best about Textedly?** They have a great price, they are nice people and they do what they can to help make things happen well for you. They have a great working system and so many areas that I'm still learning about. I have gotten to know my reps more and its good when the same people help you from time to time. **What do you dislike about Textedly?** The opt in sign in system is an extra step which takes up time. One of the main issues for me is the credits add up pretty fast, If I use a photo that takes up a lot of credits and most people like photos, so it limits me on how many times I can use the system. But the other side is the staff is great. **What problems is Textedly solving and how is that benefiting you?** It helps me reach my audience of people. **Official Response from Ally Archer:** > We're glad to hear that you are enjoying our great pricing and helpful team. We appreciate your feedback about the opt-in sign-in system and the credit usage, and we will take it into consideration for future improvements. Best, Ally ### 30. Ensuring Safety in Hard Times **Rating:** 4.5/5.0 stars **Reviewed by:** Hannah S. | ROM, Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2024 **What do you like best about Textedly?** We used textedly to ensure our team was safe during this year's hurricanes. The customer service is EXCELLENT! We were able to hear back from everyone quick and easily without interruption. **What do you dislike about Textedly?** The login is cluckly and takes forever with getting in through email and text verification. Uploading a list of folks to text was a little tricky since it has to match exactly as is on the template. **What problems is Textedly solving and how is that benefiting you?** We needed a quick and easy way to get well being messages out to our employees. Textedly provided us a platform that was easy and everyone already has texts so they didn't have to download any additional apps. **Official Response from Ally Archer:** > Hi Hannah, We're thrilled to hear that Textedly helped ensure the safety of your team during the hurricanes. Our team is dedicated to providing excellent customer service and we're glad to hear that it made a difference for you. Best, Ally ### 31. Pretty great **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2025 **What do you like best about Textedly?** The User interface is amazing and easy to understand and use. The level of support and quick turnaround is also above average. **What do you dislike about Textedly?** I'd like to be able to onboard without the phone call. Although it was great customer service, coordinating times made it slightly inconvenient. Some features are not available to 'test' before using - like the drip campaign. I'd like to see the interface and how it works before purchasing. **What problems is Textedly solving and how is that benefiting you?** The ability to use a platform for marketing and also let cutomers reply. There are not a lot of great options to keep conversations over text like this through an app. **Official Response from Ally Archer:** > We're glad to hear that you find our user interface amazing and easy to use. We appreciate your feedback on the onboarding process and the availability of features for testing. We will take this into consideration for future improvements. Best, Ally ### 32. Great service and answered my questionrightaway. **Rating:** 4.5/5.0 stars **Reviewed by:** Andy M. | Operations Director, Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2025 **What do you like best about Textedly?** Just started using it, but like the text option. **What do you dislike about Textedly?** How to get text up and running. Had to do a lot of steps that was not clear . **What problems is Textedly solving and how is that benefiting you?** Mass communication to our workers quickly. **Official Response from Ally Archer:** > Thank you for the positive feedback! We're glad to hear that our service was helpful and that you like the text option. We apologize for any confusion in getting the text up and running, and we're constantly working to improve our onboarding process. We appreciate your feedback and are committed to making the experience better for all our users. Best, Ally ### 33. Parker was great to talk to and was fast **Rating:** 4.0/5.0 stars **Reviewed by:** Rebecca R. | Children’s ministry director., Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2025 **What do you like best about Textedly?** How easy it was to sign up and how quickly they got back to me **What do you dislike about Textedly?** Nothing so far. I’m just excited to get to use it more. **What problems is Textedly solving and how is that benefiting you?** So a different groups I have to communicate to this makes it quick and easier than trying to text someone one on one. **Official Response from Emily O.:** > Hi Rebecca, Thank you for the positive feedback! We're glad to hear that Parker provided fast and helpful assistance. We hope you continue to enjoy the ease of signing up and using Textedly for your group communications. Best, Emily ### 34. Fast Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Madison C. | Administrative Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2024 **What do you like best about Textedly?** The chat feature is easy to use and you are matched with an actual agent much faster than most other websites that offer similar services. **What do you dislike about Textedly?** Some of the profile functions you would think you would be able to access manually seem to be feautures you can only modify via speaking with an agent. Not a huge deal, just different. **What problems is Textedly solving and how is that benefiting you?** Textedly is helping our company send mass text emails when they are necessary with ease. We get client contact data from our main software that Textedly was easily able to upload into contacts to send messages to. We are also able to filter these contacts by keywords easily in Textedly, which is an important feature for us. **Official Response from Ally Archer:** > Hi Madison, We're glad to hear that you find our chat feature easy to use and that you are matched with an actual agent quickly. We strive to provide fast and efficient customer service. Best, Ally ### 35. It was good for what it was good for. **Rating:** 3.5/5.0 stars **Reviewed by:** Erin P. | Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2024 **What do you like best about Textedly?** It was pretty user friendly. There wasn't really anything I tried to do that I couldn't understand on my own without needing to google it or look up a forum or how-to within the website. Customer support was okay.. I didn't really like feeling like I was talking to a robot or AI. The features were alright. It was pretty straight forward. Adding a contact into the database was pretty seemless too.. Trying to import more than one contact could've been a helpful feature seeing that our facility had over 400 members, but I had to add each one individually. We used it pretty often as it was the only SMS provider that we had until we found one for much cheaper. **What do you dislike about Textedly?** The prices were pretty steep compared to their competitors. **What problems is Textedly solving and how is that benefiting you?** Communicating quickly to our members was eased by using this platform. **Official Response from Ally Archer:** > Hi Erin, We're glad to hear that you found Textedly user-friendly and straightforward. You are able to bulk upload contacts! Please chat in and our support staff will walk you through how to do that! Best, Ally ### 36. Fabulous Followup and Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Dameon T. | Operations officer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2025 **What do you like best about Textedly?** The communication in the package and fast tech support **What do you dislike about Textedly?** Nothing really. Any problems were resolved quickly and tech support was on the job. **What problems is Textedly solving and how is that benefiting you?** Mass Effective communication with my customers **Official Response from Emily O.:** > Hi Dameon, We're thrilled to hear that you appreciate our communication and fast tech support. We strive to provide top-notch service to all our customers. Thank you for your business! Best, Emily ### 37. Quick response to my request **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2025 **What do you like best about Textedly?** Many options to pick from and ease in using them. **What do you dislike about Textedly?** Receipts do not have enough information on them, more detail would be great. **What problems is Textedly solving and how is that benefiting you?** Notifications. **Official Response from Ally Archer:** > We're glad to hear that you find Textedly easy to use and appreciate the variety of options available. Thank you for sharing your experience with us! Best, Ally ### 38. The customer service is outstanding - and the system works perfectly for our customer notifications **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2025 **What do you like best about Textedly?** The ability to communicate with our customer base quickly **What do you dislike about Textedly?** The verification hurdles are tough- but totally understand why they are required **What problems is Textedly solving and how is that benefiting you?** We had a need to communicate with all our customers quickly - such as weather delays, breakdowns, route changes, etc - We can take 3 minutes and notify all of our customers keeping them informed. Communication is the key **Official Response from Ally Archer:** > We are thrilled to hear that you find our customer service outstanding and that Textedly works perfectly for your customer notifications. We appreciate your feedback and are glad to hear that the ability to communicate with your customer base quickly is beneficial to your business. Best, Ally ### 39. IF YOUR CONSIDERING IT , DO IT! **Rating:** 5.0/5.0 stars **Reviewed by:** annette r. | Co-Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2025 **What do you like best about Textedly?** this has enhanced my communication with my customers, they love it and so do we, we love how easily we can communicate with our customers without using a group text it's amazing , customer support has been helpful to me and very friendly. **What do you dislike about Textedly?** there is nothing bad I can say about textedly **What problems is Textedly solving and how is that benefiting you?** I actually use this for several reasons, pricing changes, weather alerts, closures and events . just overall communication with my customers and employees. ### 40. GOOD **Rating:** 4.0/5.0 stars **Reviewed by:** will z. | Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2025 **What do you like best about Textedly?** It works. Effective way to communicate with a large number of people. **What do you dislike about Textedly?** the UI is a little complicated and not as simple as i would like. **What problems is Textedly solving and how is that benefiting you?** Use as notification system on construction site. Allows us to send messages to everyone onsite with special announcements or emergency notifications. **Official Response from Emily O.:** > Hi Will! We're glad to hear that Textedly is effectively helping you communicate with a large number of people. We appreciate your feedback about the UI and will take it into consideration for future improvements. Best, Emily ### 41. Excelent customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Clinton D. | Assistant Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2025 **What do you like best about Textedly?** Being able to text a group of individuals in a few minutes and then receiving individual responses back for storm restoration is great! **What do you dislike about Textedly?** The character count is interesting. In todays world you can send the longest messages you'd like and not have to worry about it. The characters limit reminds me of 2005 on my Nokia brick. **What problems is Textedly solving and how is that benefiting you?** Emily helped explaining the Characters and the usage and then helped shorten our company name. **Official Response from Ally Archer:** > We're glad to hear that you find our service excellent for storm restoration communication. Thank you for your feedback! Best, Ally ### 42. Textedly is the way to go **Rating:** 5.0/5.0 stars **Reviewed by:** Christen N. | Producer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2024 **What do you like best about Textedly?** My favorite FAVORITE feature is how easy it is to send photos. The ability to send fun announcement or promo graphics dramatically improves our ability to market and promote to people who have subscribed and want that info. (Textedly is also very careful to prevent inappropate images being sent and is responsive to reports!) **What do you dislike about Textedly?** This isn't really their fault, but it's very easy for users to accidentally make a permanent mistake with keywords. Once you set a keyword you CANNOT change it. They are clear about this on their website, but it might help to have a second confirmation screen "Are you SURE? Yes/No" that tells users how irreversible it is and maybe gives examples of successful keywords so they don't choose one they regret. **What problems is Textedly solving and how is that benefiting you?** I know they are solving some issues with Keywords, BUT they were very kind help me problem solve alternative options. **Official Response from Ally Archer:** > Hi Christen, We're thrilled to hear that you love our photo sending feature and find it beneficial for your marketing efforts. We appreciate your feedback about the keyword setup process and will definitely take it into consideration for future improvements. Thank you for choosing Textedly! Best, Ally ### 43. Customer communication using Textedly **Rating:** 4.5/5.0 stars **Reviewed by:** Karen R. | Owner/Operator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Textedly?** It is easy to generate a message and send out. **What do you dislike about Textedly?** The difficult component of Textedly is the pricing structure in addition to the difficulty to set up and use initially. It would have been helpful to have a User Guide with step by step guidance. **What problems is Textedly solving and how is that benefiting you?** Textedly would solve getting message out to a customer group. **Official Response from Emily O.:** > Hi Karen, We're glad to hear that you find Textedly easy to use for generating and sending messages. We appreciate your feedback and will take it into consideration for future improvements. Best, Emily ### 44. All seems good **Rating:** 4.0/5.0 stars **Reviewed by:** Patty M. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2025 **What do you like best about Textedly?** Being able to send out flash sales to my customers. Love how reliable it is. **What do you dislike about Textedly?** The price. I feel like it should be cheaper and I would definitley refer other businesses to it. **What problems is Textedly solving and how is that benefiting you?** Being able to get th word out quick. We do use Facebook as well but sadly the online platform is becoming overwhelming so people are tuning ads out. **Official Response from Ally Archer:** > Hi Patty, We're glad to hear that you are enjoying the reliability of our service and finding it useful for sending out flash sales to your customers. We understand your concern about pricing and strive to beat our competitors! Thank you for considering referring other businesses to Textedly. Best, Ally ### 45. Works great when it actually works. **Rating:** 4.5/5.0 stars **Reviewed by:** Laura V. | Dispostions Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2025 **What do you like best about Textedly?** Very convenient, I like the extension. Make it easy to use for work and reaching out to clients. **What do you dislike about Textedly?** Make the extension work better with Microsoft Edge. Every time you do an update, I have uninstall and reinstall the extension to get it working properly. **What problems is Textedly solving and how is that benefiting you?** I like how it integrates into Podio. **Official Response from Ally Archer:** > We're glad to hear that you find Textedly convenient and easy to use for reaching out to clients. We apologize for the inconvenience with the Microsoft Edge extension and will work on improving its compatibility with future updates. Best, Ally ### 46. They have GREAT customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle L. | Director of HR, Mid-Market (51-1000 emp.) **Reviewed Date:** June 07, 2024 **What do you like best about Textedly?** Sara is very responsive and knowledgeable! She is great to work with ;-) **What do you dislike about Textedly?** I would like to be able to text photos or pdf files. **What problems is Textedly solving and how is that benefiting you?** It is crucial to communicate via text to our employees quickly. **Official Response from Ally Archer:** > Hi Michelle, We're so pleased to hear that Textedly has been a great tool for sorting and communicating with your English and Spanish speaking employee groups. Thank you for sharing your positive experience about Paige, she is the best! Best, Ally ### 47. Easy to use and set up **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2025 **What do you like best about Textedly?** It's a simple straightforward product that works well for my needs. Customer service was super helpful setting up my account. **What do you dislike about Textedly?** Downside is that you cannot personalize texts with the person's name. **What problems is Textedly solving and how is that benefiting you?** Time saver **Official Response from Emily O.:** > Hi there, We're glad to hear that you found Textedly easy to use and set up! Our goal is to provide a simple and straightforward product that meets your needs. We do offer a way to personalize texts under the app store if you would like to give this feature a try! Please reach out to support if you need any assistance here. Thank you for your business! Best, Emily ### 48. Exactly what our small business needed for employee communication **Rating:** 5.0/5.0 stars **Reviewed by:** Desiree G. | Office Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2024 **What do you like best about Textedly?** I like how I can easily create messages and receive responses back when necessary. The customer service help has been top notch and so helpful. Pleased with ease of transition to group texts and integration into our company. The website platform is very straight forward and clear about what costs what and features available for upgrade. **What do you dislike about Textedly?** Dislike the price for certain accommodations, but quite frankly Textedly is overall the WINNER of competitiveness on pricing. So even my only dislike is not fair to post as a dislike. **What problems is Textedly solving and how is that benefiting you?** Avoiding overwelming group messages to our team and ignored emails to our field employees. **Official Response from Ally Archer:** > Hi Desiree, We are delighted to hear that Textedly has been beneficial for your small business by avoiding overwhelming group messages and ignored emails. We appreciate your feedback and are committed to providing competitive pricing and excellent customer service.\ Best, Ally ### 49. TEXTEDLY AWAY! **Rating:** 5.0/5.0 stars **Reviewed by:** Samuel S. | President, Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2024 **What do you like best about Textedly?** The app makes it easy to populate your audience and it is even easier to communicate with them. Whether you need to send a mass text to 10, 100 or 500 people, this app is for you! Simply select the contacts you would like to text, type your message, and TEXTEDLY AWAY!!!! It's that simple. The app gives your audience the opportunity to opt out if they do not want to see messages, it autopopulates the required headers for all text messages, and the dashboard is easy to read and understand. What a GREAT APP!!!! **What do you dislike about Textedly?** I have had no real issues with the app. I had an issue with my logon at one point but the support team was very responsive, on a weekend at that, and they resolved the problem within a very short period of time. You will not regret getting this app!!! **What problems is Textedly solving and how is that benefiting you?** We have a large civic association membership with over 600 members. We had no way of broadcasting a quick message for residents. Email would not reach our members in a timely manner so we needed a tool that would allow us to reach them for a quick communication. Textedly solves that for us. We are now considering using it for weather alerts, water quality alerts, and special community notices. **Official Response from Ally Archer:** > Hi Samuel, We're thrilled to hear that Textedly has been such a valuable tool for your civic association's communication needs! Thank you for sharing your positive experience with us. Best, Ally ### 50. Textedly Review **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly J. | Realtor, Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2025 **What do you like best about Textedly?** I love the platform and customer service. I can communicate with our team with essential updates and it takes less than a minute to do. I also love that I can tag my team so it is easy to filter. **What do you dislike about Textedly?** I don't have any dislikes with Textedly. **What problems is Textedly solving and how is that benefiting you?** Ease of use and time saver. **Official Response from Ally Archer:** > We're thrilled to hear that you love our platform and customer service! It's great to know that Textedly is helping you communicate with your team efficiently and effectively. Best, Ally ## Textedly Discussions - [How do I upload an image?](https://www.g2.com/discussions/how-do-i-upload-an-image) - 1 comment, 1 upvote - [Are you planning on making emoji usage an option?](https://www.g2.com/discussions/51292-are-you-planning-on-making-emoji-usage-an-option) - 2 comments, 1 upvote - [How do I pull a report of unsubcribers?](https://www.g2.com/discussions/50480-how-do-i-pull-a-report-of-unsubcribers) - 2 comments, 1 upvote - [How come I cant get a helpful person on the phone to fix my issue on my account](https://www.g2.com/discussions/25287-how-come-i-cant-get-a-helpful-person-on-the-phone-to-fix-my-issue-on-my-account) - 2 comments, 1 upvote - [What is Textedly?](https://www.g2.com/discussions/textedly) - 2 comments, 1 upvote - [View Textedly pricing details and edition comparison](https://www.g2.com/products/textedly/reviews?page=9§ion=pricing&secure%5Bexpires_at%5D=2026-06-15+03%3A44%3A14+-0500&secure%5Bsession_id%5D=d91e2b4e-a52c-4c78-96a6-c125937d2516&secure%5Btoken%5D=2a7ef25f295d1b6ce58d5e56487ac71ee0a7959313643a88269e9484a90bff5f&format=llm_user) ## Textedly Integrations - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - [AWeber](https://www.g2.com/products/aweber/reviews) - [Campaign Monitor](https://www.g2.com/products/campaign-monitor/reviews) - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - [Drip](https://www.g2.com/products/drip/reviews) - [GPT for Work](https://www.g2.com/products/gpt-for-work/reviews) - [HubSpot Data Hub](https://www.g2.com/products/hubspot-data-hub/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [monday CRM](https://www.g2.com/products/monday-crm/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Textedly Features **Messenger** - Sequencing - AI - Customization Interface **Grammar** - Grammar Check - Tone Check - Sentence Formatting **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - MMS Marketing - Personalization - Transactional SMS **Messaging Channels** - SMS Messaging - Voice Messaging - Two way messaging **Voice Recognition - AI Voice Assistants** - Voice Recognition **Consumer Intelligence** - Customer Feedback - Sentiment Analysis **Analysis** - Campaign Analysis **Channels** - Social Media - Website - Text Message (SMS) - Voice Assistants - Other **Formatting** - Plagiarism Check - Style Editor - Citation Finder **Administration** - Scheduling - Triggered Notifications - Integrations **Speech Synthesis - AI Voice Assistants** - Speech Synthesis - Customizable speech - Multiple voice actions **Reporting** - Revenue Reporting - Corporate Reporting - Dashboard **Media Monitoring** - Social Networks Monitoring - Social Media Management - Digital Media Monitoring **Campaigns** - Push Notifications - Bulk SMS - Two-Way Text Messaging - Audience Segmentation **Customers** - Targeting - Profiles - Analytics - Lead Gathering **Content ** - Idea Recommendation - Content Generation - Form Generation **Customer Query Resolution - AI Customer Support Agents** - Automated Ticket Resolution - Contextual Response Generation - Sentiment Analysis - Knowledge Base Utilization - Multilingual Support **Security and privacy - AI Voice Assistants** - Encrypted communication **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Product Type** - Standalone Application - Plugin **SMS Platform** - Reporting - Automation - Text-to-Landline - Short Codes **Customer Interaction Automation - AI Customer Support Agents** - Proactive Customer Outreach - Feedback Collection - Escalation Handling - Workflow Optimization **Compatibility - AI Voice Assistants** - Cross platform compatibility **Agentic AI - Conversational Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **In-House Management** - Employee Performance - Team Workflow **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Online Reputation Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Automation** - Customer Interaction Automation - Feedback Collection - Document Processing **Autonomy** - Independent Decision Making - Adaptive Responses - Task Execution - Problem Solving ## Top Textedly Alternatives - [SlickText](https://www.g2.com/products/slicktext/reviews) - 4.8/5.0 (1,846 reviews) - [SimpleTexting](https://www.g2.com/products/simpletexting/reviews) - 4.7/5.0 (626 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (3,960 reviews)