Compare this with other toolsSave it to your board and evaluate your options side by side.

Textedly Reviews & Product Details

Textedly is a cloud-based SMS marketing and communications platform that enables organizations to send bulk SMS and MMS messages, manage contact lists, and automate message workflows. As a type of SMS marketing software solution, Textedly helps marketing, customer support, and engagement teams across small to mid-sized businesses and enterprises deliver timely notifications, promotions, and two-way interactions via text messaging. It combines campaign creation, contact management, and reporting in a single interface. Key features and benefits: Bulk SMS & MMS Messaging: Send high-volume text and multimedia messages with customizable sender IDs and personalized content. Two-Way Messaging Inbox: Centralize replies and conversations in a shared inbox for real-time customer engagement. Automated Scheduling & Drip Campaigns: Create one-time, recurring, or drip sequences with precise delivery windows to match audience time zones. Contact Segmentation & List Management: Build and maintain segmented lists based on tags, custom fields, or import sources for targeted outreach. Analytics & Reporting Dashboard: Monitor delivery rates, open statistics, and engagement trends with exportable reports. Textedly supports a range of use cases—from time-sensitive alerts to ongoing customer nurturing—by integrating payment collection, reputation management tools, and external systems connectivity. Additional value points: Integrated Payment Processing: Include secure payment links or mobile checkout directly within SMS threads to streamline transactions. Reputation Management & Google Reviews: Access built-in tools for managing your online reviews and optimization. Template Library & Personalization Tokens: Use pre-built templates and dynamic fields (e.g., {{FirstName}}) to enhance SMS & MMS message relevance and customization. By combining scalable messaging, automation, credit card payments, online reputation management, and integration capabilities, Textedly provides an objective, feature-rich solution for organizations seeking to communicate effectively with their audiences via SMS.

Product Website

Seller

Textedly

Discussions

Textedly Community

Languages Supported

English

Overview by

James K

Pricing

Pricing provided by Textedly.

14-Day Free Trial

Free Trial

View More Pricing Information

Textedly Integrations

(7)

Verified by Textedly

Textedly Media

Textedly Demo - SMS Marketing Services Simplified

Text Message Marketing made easy with Textedly.

Textedly Demo - Easily Create New Messages

Send a message to one, 10, or 100,000 bulk contacts.

Send SMS messages directly to customers about payments. Customers can click and pay through a secure payment portal.

Textedly Demo - Request and Manage Business Reviews

Manage your reputation with Business Reviews.

Connect Textedly to your favorite app.

Official Downloads

(1)

edit

The Complete SMS Marketing Guide for 2021

G2 reviews are authentic and verified.

Here's how.

Mark F.

Small-Business (50 or fewer emp.)

4/10/2026

"Effortless Communication with Fantastic Support"

5/5

What do you like best about Textedly?

I really like Textedly because it is easy to use. It takes the guesswork out of using the platform, which is great. Also, if I have any questions, the customer support is fantastic. It saves me a lot of time by allowing me to communicate with my customers with just the touch of a button, reaching all of them in minutes. Review collected by and hosted on G2.com.

What do you dislike about Textedly?

I don't have any issues Review collected by and hosted on G2.com.

Response from Ally Archer of Textedly

edit

We're thrilled to hear that you find Textedly easy to use and that our customer support has been fantastic for you. We're committed to providing effortless communication and support for our users.

Best,

Ally

Verified User in Religious Institutions

Small-Business (50 or fewer emp.)

9/22/2025

"Over the top customer service"

5/5

What do you like best about Textedly?

Customer service is the best I've experienced

Full team is dedicated to help and support

Very quick and responsive

Stick with you until any challenge is resolved

Service is very easy to use, flexible

Up and running in minutes Review collected by and hosted on G2.com.

What do you dislike about Textedly?

I didn't use my service for a few months because I wasn't yet approved. They should communicate to customers like me with reminders and support for how to get up and running if you aren't initially approved. Review collected by and hosted on G2.com.

What problems is Textedly solving and how is that benefiting you?

I'm building a community of high powered women who come together weekly to build and encourage each other. I'd been using email for months and they kept telling me that I needed to communicate via text. As soon as I reached out via text, the attendance at my weekly meeting doubled. Texting also allows members of my community to easily invite other members to join us which is what they've been asking for. Lastly, I can easily send out updates and send messages to different aspects of the community. Review collected by and hosted on G2.com.

Response from Ally Archer of Textedly

edit

Thank you for your positive feedback about our customer service! We are dedicated to providing quick and responsive support to all our customers.

Best,

Ally

Charles W.

Assistant manager

Small-Business (50 or fewer emp.)

4/8/2026

"So Easy to Use We Stuck with Texedly"

5/5

What do you like best about Textedly?

Very easy to use. We were actually going to switch to an internal texting but like texedly so much we decided to stay with them. Review collected by and hosted on G2.com.

What do you dislike about Textedly?

The only problem we have had was verifying or registration a number. Review collected by and hosted on G2.com.

Response from Ally Archer of Textedly

edit

We're glad to hear that you find Textedly easy to use and that our support has been helpful for you. The character count is industry standards. You will get this across all texting platforms!

Best,

Ally

Bo G.

Small-Business (50 or fewer emp.)

3/3/2026

"Cost-Effective Messaging with Excellent Reach"

5/5

What do you like best about Textedly?

I find Textedly to be a cost-effective solution, which is a big factor for me. It serves as an effective way to reach out to listeners, and we get better responses than email blasts. I appreciate how it facilitates a great way to communicate with our listeners during our live radio shows, allowing them to submit requests to our DJs effectively. The initial setup was very easy, which is a huge plus. Review collected by and hosted on G2.com.

What do you dislike about Textedly?

I really don't have anything to complain about. Review collected by and hosted on G2.com.

Response from Emily O. of Textedly

edit

Hi Bo,

We're thrilled to hear that Textedly has been a cost-effective and efficient solution for reaching out to your listeners and receiving better responses than email blasts. We're also glad to hear that the initial setup was easy for you. Thank you for sharing your positive experience!

Best,

Emily

Sepi B.

1/28/2026

"Ease of Use Marred by Import Challenges"

2.5/5

What do you like best about Textedly?

I use Textedly for communication to a group, and I like how it facilitates immediate communication and messaging. I appreciate the ease of setup, creating messaging, and adding images, which makes it a nice-looking means to send messages to the receivers. Review collected by and hosted on G2.com.

What do you dislike about Textedly?

Setting up the numbers and address book and the import feature is not easy. And also trying to use it for more than one more is hard to navigate. It's hard to add in a bulk group of new phone numbers. The initial setup was hard because of the import features and template needs. Review collected by and hosted on G2.com.

Response from Ally Archer of Textedly

edit

We're glad to hear that you find Textedly convenient for maintaining tenant communication without using your personal cell number. We appreciate your feedback about wanting an app, and we'll definitely take that into consideration for future updates.

Best,

Ally

Amy R.

2/9/2026

"Effortless Communication with Intuitive Features"

4.5/5

What do you like best about Textedly?

I love how easy Textedly is to use, and I really appreciate that it allows us to load pictures, which is what we usually send more. It's an easy platform to manage with easy access. It avoids double work for us since we can download pictures from our Mother Corporate to disperse the flyers and keep everyone informed. Textedly gives a better visual idea and increases communication and the feeling of belonging. Review collected by and hosted on G2.com.

What do you dislike about Textedly?

That it doesn't connect with our HRIS system to automate the communication process Review collected by and hosted on G2.com.

Response from Emily O. of Textedly

edit

Hi Amy,

We're glad to hear that you find Textedly easy to use and appreciate the picture loading feature. We understand the need for integration with HRIS systems and will definitely consider this for future improvements. Thank you for your business and we are happy to help in easing your communication efforts!

Best,

Emily

Fagner A.

Small-Business (50 or fewer emp.)

3/4/2026

"Beware: Dishonest Billing and Poor Support"

0.5/5

What do you like best about Textedly?

Dishonest Review collected by and hosted on G2.com.

What do you dislike about Textedly?

I find Textedly's service very poor, with a dishonest billing system. My account was switched to a yearly subscription without my authorization, which was really frustrating. I feel the company is dishonest and can't offer value. Their support seems fake, with no human interaction—just AI replying with templates. Also, I think their setup it's designed to scam you. Overall, I hope fewer people use this service. Be careful, worst company to work in 2026. Review collected by and hosted on G2.com.

Sachs B.

HR Representative

Mid-Market (51-1000 emp.)

1/23/2026

"So User-Friendly and Easy to Use"

5/5

What do you like best about Textedly?

It’s so user friendly and easy to use. I love that you can schedule messages for a later date/time. Review collected by and hosted on G2.com.

What do you dislike about Textedly?

Haven’t had any issues. The only real dislike is not being able to resubscribe on my end. Review collected by and hosted on G2.com.

Response from Emily O. of Textedly

edit

Hi there!

We're glad to hear that you find Textedly user-friendly and easy to use! Our scheduling feature is definitely a popular one. We appreciate your feedback about resubscribing and will take it into consideration for future improvements. Thank you for using Textedly to keep your employees informed in real time!

Best,

Emily

Stephanie G.

Market Center Administrator

Small-Business (50 or fewer emp.)

4/1/2026

"User-Friendly Texting and Replies Made Easy"

5/5

What do you like best about Textedly?

The user friendly interface for both sending texts and receiving replies! Review collected by and hosted on G2.com.

What do you dislike about Textedly?

The only thing I don't like is having to be sent a "magic link" to log in every time Review collected by and hosted on G2.com.

Response from Emily O. of Textedly

edit

Hi Stephanie,

We're glad to hear that you find our interface user-friendly for sending texts and receiving replies! Thank you for being a valued Textedly customer!

Best,

Emily

Brandon B.

Quick Book Certified Bookeeper

Small-Business (50 or fewer emp.)

3/6/2026

"Essential for Fast Client Communication"

5/5

What do you like best about Textedly?

I like that Textedly saves me time and it's very easy to set up. I can post dates for my basketball camp and training times, and then my clients get to know right through text message since parents always have their phones. I really like everything about Textedly. Review collected by and hosted on G2.com.

What do you dislike about Textedly?

It could be a little cheaper. Review collected by and hosted on G2.com.

Response from Emily O. of Textedly

edit

Hi Brandon,

Thank you for sharing your positive experience with Textedly. We are so glad Textedly is helping to save you time and communicate efficiently with your clients. We always strive for a balance between value and cost for our users, and thank you for being a valued customer!

Best,

Emily