Textedly Reviews & Product Details

I use Textedly to send out weekly prayer requests, and I love how it allows me to send them quickly and all at once. The scheduling feature is super convenient for me because I can plan ahead for the entire week, setting the exact date and time so that they land when I want. The texting back feature is also very handy since I can easily chat with people. Overall, Textedly just makes these tasks easy for me, and the basic plan is sufficient because I don't communicate with tons of people. The initial setup of Textedly was quite easy too. Review collected by and hosted on G2.com.

The monthly subscription isn't the most convenient. I wish I could use texting credits without having to pay for the subscription. It would be great to have an option that's not just a subscription, but that I could pay for the credits when I need them. Review collected by and hosted on G2.com.

After working with multiple CSR representatives, I have found each one to be extremely helpful. Additionally, the blasts are always deployed on schedule. I work at an ad agency, and we deploy blasts on behalf of our clients so the setup of those accounts can be complex. The reps always are willing to get on the phone and work through any roadblocks. Review collected by and hosted on G2.com.

Overall, I haven't encountered any major problems. However, the frequent automated emails asking whether I would recommend Textedly to a friend can get a bit tiresome after a while. Be careful when signing up for plans because the platform will default to an annual plan unless they have fixed that. Review collected by and hosted on G2.com.

Brooke was great today! She helped me understand my options when it came to upgrading our current plan, and how the process works, as well as the credit back to the account for our current plan before we upgraded! Thank you Brooke, great communication, and like all of the customer support people, she was very friendly and responded quickly. Review collected by and hosted on G2.com.

Nothing really of note. The platform is easy to use, the support excellent, and the text program has been a great asset to our marketing program. Review collected by and hosted on G2.com.

Being able to input contacts and either click on only certain ones or send to the entire contact list- both being fairly easy to do, ability for our contacts to reply. Ability to send birthday texts. Review collected by and hosted on G2.com.

Cost increase. Birthday texting although a very interesting option, has not yet worked for us. I sent a test one this week, and it didn't go through even though it was set up correctly. The fact that a "text" isn't just a "text" but instead is counted up by number of characters, leading up to one text being counted as 2 or 3 texts- this leads to possible need to purchase a higher plan. Replies would be easier seen if there was a textedly app (if there is one, I have not known about it) Review collected by and hosted on G2.com.

I like the scheduling text aspect, being able to schedule text in advance. You don't have to do it right away; you can schedule it out for the whole week or month, which is very helpful. The scheduling text feature allows me to send texts at specific times, even when I'm at work. That way, when I leave work, I know they'll just send at the optimal time that I want the recipients to receive it. Review collected by and hosted on G2.com.

I think it could be easier to find the billing information, like how the charging works. Sometimes it's hard to kinda get to that, and it's hard to change plans. If you wanna change plans from a monthly to an annual, but it's from, like, a bronze to gold, it can be hard to do that. You have to, like, reach out to an agent, which just takes some more time. Review collected by and hosted on G2.com.

Textedly is a great value texting solution for our time. Its easy and intuitive to use at a great price. Its scheduling feature is fantastic and we use it all the time. Customer support is quick. Review collected by and hosted on G2.com.

Can't think of anything. We've been using it for years without issue. Review collected by and hosted on G2.com.

I love how easy Textedly is to use. The instructions are simple and user-friendly, which is great because I'm not as techy as I'd like to be. The initial setup was quick and easy. Textedly is an incredibly valuable tool for my business, mainly because its ease of use makes it time efficient and rewarding. I find every aspect of Textedly efficient and well-designed, and each time I send out a text, it doubles my in-store traffic. Review collected by and hosted on G2.com.

I don't dislike anything about Textedly. Review collected by and hosted on G2.com.

I really like how easy Textedly is to use and the fact that you're able to categorize different keywords and groups. It helps me stay organized, making texting more valuable because it enables me to stay on top of my leads and outbound communications, like cold outreach. The platform is simple, which definitely helps with organization in a business setup. I've been using it for over a year and a half, and I love it. The initial setup was pretty easy, despite requiring a bit of review and approval. It's a great platform that has made me more than I've put into it. Review collected by and hosted on G2.com.

I don't like having to verify every single time I log in, which I understand why. Another thing is, like, sometimes it does get slightly confusing when you're doing the numbers and things like that because sometimes it'll say, 'hey, you have to do this in order to send messages. Sometimes it won't.' I also think having a save password button would be nice. Review collected by and hosted on G2.com.

We love the recurring messages. It makes things so much easier for us. I find Textedly user-friendly because the platform is easy to use and simple by design. Its straightforward interface allows even our aged team members, who might not be very tech-savvy, to easily use it if needed, especially when others aren’t available to update or send alerts. I also appreciate the platform's customer support, as it is easy to contact them. They tend to get back quickly most times, and it's nice to have interactions with a human. Review collected by and hosted on G2.com.

I wish the recurring messages would handle daylight savings better. When daylight savings occurs, the message timings get disrupted and end up being an hour earlier or later. It would be great if this feature automatically adjusted for daylight saving so messages go out at the intended time. Also, I kinda wish there was a guide available for setup, as I don't remember having one. Customer support was helpful, but I wish I knew where to locate setup information myself. Also, when adjusting recurring messages, I struggle to understand how I can make a message adjust for later that same week; sometimes it makes the adjustment take effect the following week. Review collected by and hosted on G2.com.

I use Textedly to send out surveys to our consumers, and it allows me to send these forms without using my cell number. Plus, people can message me back, and I can respond directly from my computer. I really like the ease of use and how quick the support team is in replying when I need help. The initial setup was very easy, and that's saying something since I'm not very tech-savvy. Review collected by and hosted on G2.com.

I have not come across any part of Textedly that I do not like. Review collected by and hosted on G2.com.