![Tom W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tom W.") TW Tom W. Owner Small-Business (50 or fewer emp.) 4/14/2020 More Options - "Unreliable product, even more unreliable support" 0/5 What do you like best about TexAu? The proposed features and functionality. Review collected by and hosted on G2.com. What do you dislike about TexAu? Everything else. None of the functions work properly or are reliable. You have to constantly log in and babysit recipes to ensure they're working and cookies are still valid, which completely negates the time saving component of the platform. The recipes themselves are obscurely named and not organised in any way, so it takes a few tries to get your recipe right. Even when you do find the right combination, it will either use up all your time processing then fail on the last step, or a cookie will expire. They also tell you to use a proxy on recipes, which is a confusing process to setup through a third party and then buggy to add to TexAu. The support is terrible, and unfortunately I needed to contact them a number of times about simple things that just shouldn't be an issue on a product that you pay this much for. All this said, the very WORST part of the platform is how they charge. It's based on time as opposed to processing power. This would be fine if they were running servers with any real power, but it seems the resources you get are very limited. This is a problem, because a slower server uses more time for the same process. I was paying for 2 hours of time a day, which could barely handle one simple, limited Twitter scrape - something I'd expect a normal cloud server to handle in seconds. It seems like they purposefully run slow servers so that you burn through as much processing time as possible. Review collected by and hosted on G2.com. Recommendations to others considering TexAu: Stay away, at least until it's a finished product. Review collected by and hosted on G2.com. What problems is TexAu solving and how is that benefiting you? None. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic See what 56 reviewers think of TexAu 4.3 out of 5 ยท Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/texau/reviews)