Testlio Pros and Cons

Moving from an on staff QA team to a hybrid team with Testlio improved our product quality and reduced overall costs. The account team is incredibly responsive and has gone above and beyond both during onboarding and week to week managing of the testers. Review collected by and hosted on G2.com.

The only real downside was our increased documentation requirements, but even then, Testlio has handled our testing needs with minimal to no documentation. Review collected by and hosted on G2.com.

Testlio has been a perfect partner for us; in addition to the complete scope of testing services Testlio offers, they have made it very easy to incorporate a third party within our process. Testlio has integrated Slack and Jira, they attend our grooming meetings and have accepted and adapted to feedback with open arms. This type of partnership is crucial as we are a continuous improvement shop and a growing company. We also really like the financial model as testing can sometimes be a hurry-up-and-wait game; Testlio's payment model is perfect. Review collected by and hosted on G2.com.

There is nothing I can pick out that I dislike; Testlio listens and adapts when changes or improvement areas are identified. Review collected by and hosted on G2.com.

Testlio has been a fantastic addition to our testing team. They have been incredibly flexible and effective to an extent that is actually hard to express. They have helped to find so many issues in our products and make our products better in every area that we have asked them to contribute. They have been awesome when finding things that may or may not be issues - sometimes something that looks "weird" may be working as intended. They question but don't push - we often run into unintended delays or redirects, but they've been fantastic at either redirecting resources or suggesting other uses of test time - it's been a delightful and highly productive relationship from the start. Review collected by and hosted on G2.com.

That we didn't start using them earlier than we did. Review collected by and hosted on G2.com.

I love Testlio because Adam & Anna are so easy to work with. They are very flexible and always asking what more can we do for them. They’re a very supportive, and organized team, and make my life as QA Lead easier. Additionally, as an international app, their coverage across countries is invaluable. It's been such a bonus getting testing on localization, translations, regression, and more. They're also very good with identify edge cases on devices we don't carry, and would otherwise miss. Review collected by and hosted on G2.com.

Would love to get even more testers on our project. Review collected by and hosted on G2.com.

Testlio works like a test organization integrated directly into our team and standups at a fraction of the cost of hiring a test team. Furthermore, it scales as we need more testing resources and shrinks back down when we don't. We've found them to be flexible and capable of keeping the quality of our application high. Review collected by and hosted on G2.com.

While Testlio is in every standup they're no in every water cooler conversation like you would have with people who were full-time members of your team. With that said, if you have a test lead that is a full-time member directly Testlio you could get the best of both worlds. We've not found the need for that so far as the test lead from Testlio has been integrated enough. Review collected by and hosted on G2.com.

Testlio provided me with phenomenal test automation resources! Sergii, Alex, and Kristjan were true experts in their field. Their deep understanding of our project, combined with their technical skills, made them invaluable assets to our team. Their work was consistently high-quality, and they were instrumental in ensuring a smooth and successful testing process.

Not only were they technically skilled, but they were also invested in our project's success. They went above and beyond to understand our needs and deliver outstanding results.

Their knowledge, professionalism, and commitment to quality have had a lasting positive impact on our product development. I'm grateful to Testlio for connecting us with such a talented team. Review collected by and hosted on G2.com.

I would love to see Testlio expand its pool of skilled testers with deep domain expertise across even more industries. Their current talent is fantastic, and greater variety would make them unstoppable. Review collected by and hosted on G2.com.

- Regular, customized check in with AE, Test Leads

- Constructive feedback of improving our relationship and processes (our company <-> Testlio, two-way street)

- Edge cases being caught

- Improvements to certain user experiences

- Ease of use of Testlio's Dashboard

- Jira integration with Testlio's Dashboard

- Variety of services provided (e.g automation) Review collected by and hosted on G2.com.

- Sometimes, it's difficult to get a filed bug removed from test cases which ends up not being a bug

- Some of the UX feedback ends up not being helpful Review collected by and hosted on G2.com.

The team is buttoned up, professional, and transparent. They understand how to interact with companies of various sizes, which is important to us as a start-up. They always treat us like we're their top customer. Review collected by and hosted on G2.com.

You need to find a good mapping between their test case management software and what you use in-house. We use JIRA which most folks out there do. Their software is easy to use, but we were worried about vendor lock and wanted to own our test case, test run data. Review collected by and hosted on G2.com.

Testlio is completely customer-centric. That fact has been evident from initial scoping calls, to the regular meeting we have as a part of operations. They do a fantastic job of listenting to our needs and then laying out a plan to have their team best help us and fill our testing gaps. Review collected by and hosted on G2.com.

No complaints about Testlio. Any misteps or miscommunications are remediated quickly. Review collected by and hosted on G2.com.

The Testlio Account Managers are fantastic!! There is no problem too big or too small that they can't take on with a smile on their face. Review collected by and hosted on G2.com.

The only downside is coordinating the location-specific tests. They do a great job, just some things are tough to test. Review collected by and hosted on G2.com.