95 TestBox Reviews
Overall Review Sentiment for TestBox
Log in to view review sentiment.
Having a reliable demo instance was a core issue for us for years, and Testbox is the only demo solution that truly provides a scalable solution. It's not a skin that sits on top of our instance that requires tons of manual configuration and constant updating. Instead they have truly replicated our product experience and created a version of it that is static but up to date and reliable. Their product and implementation support has been incredible and TestBox is easy to use for every customer facing role in Gong - from SE, to AE. We are big fans! Review collected by and hosted on G2.com.
Nothing! Our experience withTestBox has been great! Review collected by and hosted on G2.com.
I am so glad that my company decided to move to TestBox. It mimics our platform exaclty, so it is very easy to show potential customers how the platform works without having to show real customer data. Review collected by and hosted on G2.com.
I can't think of anything that I dislike about TestBox. Review collected by and hosted on G2.com.
It went above and beyond my expectations. Testbox has made the perfect demo environment for us to showcase our solutions to our potential customers. Their customer support is top-notch and extremely responsive to our team. They made the environment super easy to use. Review collected by and hosted on G2.com.
Truly, nothing. Testbox's implementation was seamless and easy to do. Review collected by and hosted on G2.com.
It gives our custmer's the ability to compare us to oher provider's and really shows off our features
It easy to add new people and gives you great analytics around asage Review collected by and hosted on G2.com.
The ability to not show our full capabilities especially around chatbots performance
The level of personalisation for each customer we are a CX provider and there are many instances wjere the customer journey begins on their website it would be great to start from the journey using a simple screen couple of one of their website pages Review collected by and hosted on G2.com.
One customers want to test out the product and you want them to do it in a safe and simple way. This is awesome! Review collected by and hosted on G2.com.
Only used it once can't really say any cons Review collected by and hosted on G2.com.
The ability to demo our dashboard to customers with data in their same vertical! This makes for a great customer experience! Review collected by and hosted on G2.com.
There isn't anything I dislike about TestBox. Review collected by and hosted on G2.com.
I really love how Testbox has prebuilt environments for prospects to be able to navigate and test out. Testbox takes away the confusion and gives the prospect a true idea of what it's really like to work inside the Zendesk workspace. A main request from prospects is how they can get test tickets without having to do the heavy lift themselves. I personally have seen a higher success rate when prospects are able to trial Zendesk through TestBox! Review collected by and hosted on G2.com.
Nothing comes to mind. Allowing integratios of AI, Tymeshift, and Klaus would be very helpful as that is a high demand from customers and prospects in 2024. Review collected by and hosted on G2.com.
TestBox is extremely easy to use and adminster. It has made such a big difference in our sales process and has given teams an easy way to trial our platform. This was previously a big undertaking for our team to do trials and now we are able to do them in the snap of a finger. I also love being able to see the insights in the trial and how often our prospective customers are logging in. Review collected by and hosted on G2.com.
Not much to dislike. We've had a few feature requests and the TestBox team is super responsive and delivers on our asks quickly! They are the best team to work with. Review collected by and hosted on G2.com.
TestBox makes it easy for your prospects to experience your product's look and feel without having to do any of the onboarding/implementation! We love working with the TestBox team, they are very quick to resolve any issues that pop up, and if we need anything added to the Sandbox environment they are always very quick and responsive in terms of communicating updates. Review collected by and hosted on G2.com.
- Few Admin features
- Downtime/outages sometimes affect performance Review collected by and hosted on G2.com.
