Teneo.ai Pros and Cons

SaaS solution

Great support from the company

Decades of experience in bot programming brings a lot of out-of-the-box features to make the developer's life easier.

Web-GUI or fat clients avaialbel.

Flow are easy to build in the graphical interface.

Backend integration is easy based on groovy scripts Review collected by and hosted on G2.com.

The graphical engine could be more modern. Review collected by and hosted on G2.com.

Teneo Platform is the most useful Ai platform I have ever encountered; it is a very user-friendly and straightforward tool, and you do not need any specialised knowledge to use it efficiently. Review collected by and hosted on G2.com.

The tool is perfect and helpful, I found it a little expensive, but I don't dislike this platform. Review collected by and hosted on G2.com.

We were able to quickly develop and launch a number of conversational apps across a range of channels thanks to the reliable, adaptable platform provided by Artificial Solutions, bringing our services to the places where our clients are already consuming media. Review collected by and hosted on G2.com.

Cost: Because Teneo's platform is enterprise-level software, it can be expensive and difficult for smaller businesses to purchase. Complexity: The complexity of the conversational interface being developed will determine how much technical know-how and resources will be needed throughout the development phase. Limited customizability: Teneo's platform could not provide as much flexibility or customization as other conversational AI systems, which might be a drawback for companies with particular needs. Data security and privacy threats may need to be taken into account by enterprises, given that Teneo's platform handles a lot of data. Review collected by and hosted on G2.com.

Multilingual is most helpful.

We can use Teneo very easily with almost all the popular platforms like Salesforce & WhatsApp

Very good consistency Review collected by and hosted on G2.com.

There are two things which i think are downsides of Teneo. It is a little bit complex & people should know some technical expertise. Review collected by and hosted on G2.com.

I like Teneo platform Developer Resources all the resources are available and easy to use for devloper and customer service and support are also really active and good Review collected by and hosted on G2.com.

There is some functionality working fine but sometimes you have to face some technical challenges you have to find solutions by yourself, Teneo has to improve the library Review collected by and hosted on G2.com.

It is an analytics and development platform where users and developers can collaborate to create natural language applications without needing a specialist. It has many features and the capability to explore the product. Review collected by and hosted on G2.com.

Teneo software is more expensive than any other Artificial Intelligence based app. It is challenging to use, so it isn't exceptionally user-friendly. Users need to have detailed knowledge of the app before using it. Review collected by and hosted on G2.com.

Mostly i like even if don't have technical knowledge or development or languages knowledge Teneos powerful flowchart structure help them to construct the buisness logic and dialogue for their organisation or own. Buisness. Review collected by and hosted on G2.com.

It's difficult to say points that we don't like. Everything is built very buitifully and user friendly. I would recommend they should focus on to improve security. Review collected by and hosted on G2.com.

Teneo Platform made it easy for our company to effectively implement complex conversational AI in our system. Access to the building blocks with multiple languages made it easier to implement. Review collected by and hosted on G2.com.

The product has a steep learning curve associated with it and no community which makes it tough to get help quickly. Review collected by and hosted on G2.com.

With the help of teneo platfrom you can connect with customers or clients agent from any where in the world and also protect your data in while using the tools and system. Review collected by and hosted on G2.com.

Artificial solution neeed to be increase and make it for today standard so that customer and agent would be more friendly with system. Review collected by and hosted on G2.com.

It has some handy features which are required for enterprise customers and are implemented everywhere for business-to-business enterprise conversations globally Review collected by and hosted on G2.com.

Should be more user-friendly and more options for local languages as it sometimes becomes problematic if the conversation is required in a small market where the local language is preferred Review collected by and hosted on G2.com.