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Tencent RTC

By Tencent

4.5 out of 5 stars

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Tencent RTC Reviews & Product Details

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Tencent RTC Reviews (27)

Reviews

Tencent RTC Reviews (27)

4.5
27 reviews

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Jaya prakash P.
JP
Project Manager
Information Technology and Services
Mid-Market (51-1000 emp.)
"Tencent RTC review"
What do you like best about Tencent RTC?

What's most impressive is the Ease of Implementation and the quality of their developer documentation. I was part of a team building a prototype for an educational app that needed a live video tutoring feature. I was able to integrate their SDK and get a basic, high-quality one-on-one video call working in our test app in less than a day. For something as complex as real-time video, their clear code samples and step-by-step guides made the process incredibly fast and efficient. Review collected by and hosted on G2.com.

What do you dislike about Tencent RTC?

The only area I found slightly difficult was the pricing model. While the free tier is very generous for development and testing, it was hard to calculate the estimated cost for a full-scale production launch. The cost depends on many factors like video resolution and geographic regions, and the documentation for pricing wasn't as clear as the technical guides. Our project lead had to schedule a call with their sales team to get a proper estimate, which added a small delay to our planning Review collected by and hosted on G2.com.

Shani Y.
SY
"Smooth Communication, Needs Clearer Documentation"
What do you like best about Tencent RTC?

I love using Tencent RTC for its reliable real-time audio, video, and live streaming capabilities in apps and online services. It really helps me support smooth video calls, live events, and interactive sessions with low latency and stable quality, even when network conditions are weak. What I like most about it is the low-latency, stable audio and video quality, and the strong global infrastructure that keeps calls smooth and reliable, even on weaker networks. The initial setup was fairly straightforward, with well-organized SDKs that allowed me to get audio/video calling up and running quickly with the help of basic guides. Review collected by and hosted on G2.com.

What do you dislike about Tencent RTC?

Some things about Tencent RTC that could be improved are clearer documentation for advanced features, simpler SDK integration, and more transparent pricing to make it easier for developers to get started and scale confidently. Also, a bit more clarity in some advanced setup steps would help even more. Review collected by and hosted on G2.com.

Charles D.
CD
"Reliable Real-Time Communication with Room for Improvement"
What do you like best about Tencent RTC?

I use Tencent RTC for building real-time audio and video communication into applications like live streaming, video conferencing, and interactive classrooms. I like its low-latency performance and global reliability. The SDKs are easy to integrate, support multiple platforms, and adapt well to varying network conditions. I appreciate features like real-time synchronization, strong security, and scalable infrastructure which stand out and enhance the overall user experience. The initial setup of Tencent RTC was relatively straightforward with clear SDKs and sample projects. Its scalability and cross-platform support make it a reliable choice for real-time communication projects. Review collected by and hosted on G2.com.

What do you dislike about Tencent RTC?

While Tencent RTC is powerful, its documentation can be complex and occasionally unclear for new developers. Customizing advanced features sometimes requires deep technical knowledge, and occasional platform-specific bugs or inconsistent performance on certain devices can be frustrating. Improved tutorials and more robust cross-platform support would enhance usability. Review collected by and hosted on G2.com.

GeorgePeredad .
G
"Reliable RTC with Global Reach and Quality Control"
What do you like best about Tencent RTC?

I’ve been using Tencent RTC as the real-time communication backbone for my applications, and overall it’s been a powerful and reliable solution for live audio/video, low-latency streaming, and interactive experiences. Tencent RTC uses a globally distributed real-time communication network that routes audio and video through the closest and most optimal nodes. One of the biggest improvements came from Tencent RTC’s adaptive bitrate and congestion control. Tencent RTC’s built-in echo cancellation, noise suppression, and automatic gain control noticeably improved call clarity. I appreciate most how consistently reliable and high-quality real-time communication becomes easily possible with Tencent RTC. I also value its fast time-to-market and excellent performance in challenging regions with unstable networks or long distances. Additionally, Tencent RTC handles poor network conditions impressively with graceful quality degradation. The initial setup was relatively easy, especially for getting a basic real-time audio or video experience up and running. Review collected by and hosted on G2.com.

What do you dislike about Tencent RTC?

While Tencent RTC is strong overall, there are a few areas where it could work better or be improved: Learning Curve for Advanced Features. Documentation Depth and Organization. Debugging and Troubleshooting Experience Review collected by and hosted on G2.com.

Emmanuel B.
EB
"Reliable Low Latency Communication Made Simple"
What do you like best about Tencent RTC?

I use Tencent RTC to add real-time audio and video calling to applications, which is great because it helps me build things like video chats and live interactions without having to manage complex networking myself. What I like most about Tencent RTC is its low latency and stable performance. It even works well on weaker networks and is easy to integrate into apps. The initial setup was fairly easy, even as a first-time user. After creating a project and following the basic steps, I was able to get audio and video working. Review collected by and hosted on G2.com.

What do you dislike about Tencent RTC?

Some parts of Tencent RTC could be improved, like clearer documentation and simpler setup for beginners. Also, debugging issues can sometimes be hard because error messages aren’t always very detailed. Review collected by and hosted on G2.com.

Voggu A.
VA
Ads Quality Rater
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Reliable and seamless real-time communication solution"
What do you like best about Tencent RTC?

Tencent RTC offers excellent ease of use and ease of implementation, making it quick to get started. It delivers high-quality audio and video performance with minimal latency, which is very helpful for remote meetings and collaborations. The platform provides a good number of features, and its ease of integration with existing systems makes it suitable for both small and large organizations. High frequency of use. Review collected by and hosted on G2.com.

What do you dislike about Tencent RTC?

While the performance is strong, the customer support could be more responsive, especially for international users. The documentation is detailed but sometimes too technical for beginners. Additionally, adding a few more advanced collaboration features would make the platform even more competitive. Review collected by and hosted on G2.com.

Cristian C.
CC
Administrador
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Stable and reliable real-time communication platform"
What do you like best about Tencent RTC?

Tencent RTC provides excellent audio and video quality with very low latency. I appreciate its reliability for real-time communication, even when handling large-scale meetings or events. The platform is developer-friendly, offering strong SDKs and APIs for integration, which makes it flexible for different business use cases. Review collected by and hosted on G2.com.

What do you dislike about Tencent RTC?

While the platform is very strong technically, the documentation and onboarding process could be improved for non-technical users. More built-in collaboration features would also make it easier for teams to adopt without requiring custom development. Review collected by and hosted on G2.com.

Genile B.
GB
Customer Support Tier 3
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Really Great Customer Support!"
What do you like best about Tencent RTC?

Had to reach out about a conferencing issue and my representative was knowledgeable, polite, helpful and patient after I told her what I needed help with. She walked me through steps and we did some troubleshooting and she got me where I needed to be in about 10 minutes. She was concise and gave clear instructions, so I was able to get back to the things I needed to do. I appreciate how she made the ease of use simplified for me and went over some other features that I was not aware of. I would certainly reach out again if I run into any other issues. Review collected by and hosted on G2.com.

What do you dislike about Tencent RTC?

I did not run into anything that would warrant me to say something I disliked. Review collected by and hosted on G2.com.

Victoria D.
VD
"Ease of Sharing Platforms, Initially Complex"
What do you like best about Tencent RTC?

I like that Tencent RTC allows me to share across many platforms compared to other applications. This has been a great benefit for me, as before with other apps I didn't have this capability. Although at first I had difficulties understanding how to set it up, thanks to the help of a friend who explained its features to me, the setup became easier. The user experience has significantly improved in terms of the possibility of integration with various platforms, which I hadn't experienced with other options. Review collected by and hosted on G2.com.

What do you dislike about Tencent RTC?

The initial setup of Tencent RTC was challenging as I didn't understand much at first. Review collected by and hosted on G2.com.

Verified User in Computer Games
GC
Small-Business (50 or fewer emp.)
"Easy Integration and Low Latency Make Tencent RTC Stand Out"
What do you like best about Tencent RTC?

Tencent RTC is easy to integrate. They have tons of examples with video demo. Moreover it operates with really low latency on video calls. typically under 300ms. That is really cool which out performs most of the other products.SDK support is really helpful which explains step by step integration irrespective of which language or platform your use Review collected by and hosted on G2.com.

What do you dislike about Tencent RTC?

When you want to host it nearer to US and Europe region, it slightly lags in latency.While it has lost of examples and SDKs, some are not really updated which makes us to find the missing piece. Review collected by and hosted on G2.com.

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